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  1. Thread Author  Thread Author    #1  
    Saucz's Avatar

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    Default Nexus 4's Google Wallet not working?

    It says my device isn't supported for some reason? Anyone else having this problem?

    "Unfortunately, Google wallet is not yet available for your device or mobile network."
  2. #2  
    cpolism's Avatar

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    Quote Originally Posted by yochino View Post
    It says my device isn't supported for some reason? Anyone else having this problem?

    "Unfortunately, Google wallet is not yet available for your device or mobile network."
    I would like to bump this back up. I use Google wallet a good bit, and AT&T doesn't support the GS3 G-wallet. What carrier are you using? I have the nexus on order, but if wallet doesn't work on AT&T that will be a major hit.
  3. #3  
    jweimn's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    I am using att I opened the Google wallet app and no errors or anything showed up so it seemed like it would work well but my city doesn't have many places with NFC.

    Sent from my DROID RAZR HD using Tapatalk 2
    Gamer_Radar likes this.
  4. #4  

    Default Re: Nexus 4's Google Wallet not working?

    I just set up Google Wallet on my Nexus 4 with no problems. I'm currently on a prepaid plan with T-mobile.
  5. #5  

    Default Re: Nexus 4's Google Wallet not working?

    Using the N4 on AT&T as well here....no issues installing or using Google Wallet. I do tend to use it quite heavily and have yet to run into a problem.
  6. #6  

    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by cpolism View Post
    I would like to bump this back up. I use Google wallet a good bit, and AT&T doesn't support the GS3 G-wallet. What carrier are you using? I have the nexus on order, but if wallet doesn't work on AT&T that will be a major hit.
    I'm using AT&T and Google Wallet works fine.

    Sent from my Nexus 4 using Android Central Forums
  7. #7  

    Default Re: Nexus 4's Google Wallet not working?

    I just posted in another thread about this. My google wallet isn't working on my N4. I'm using Straight Talk. Not sure if that's the reason but I've tried on 4 different occasions to use it and it won't work. It's set up fine and worked all the time on my Gnex
    Thanked by:
  8. #8  

    Default Re: Nexus 4's Google Wallet not working?

    Obviously, you can test it on WiFi to narrow it down to being carrier related. On that note, I was within 3 seconds of my 4 year old daughter buying $50 worth of fake money in the Littlest Pet Shop game with my google wallet. Close call.
  9. #9  

    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by minnemike View Post
    Obviously, you can test it on WiFi to narrow it down to being carrier related. On that note, I was within 3 seconds of my 4 year old daughter buying $50 worth of fake money in the Littlest Pet Shop game with my google wallet. Close call.
    ^^ That is scary. My 4 year old nephew did something similar a few months back with buying coins on Temple run.
  10. #10  
    nixie21's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    I can not get google wallet to even set up on my N4. It says the device is not fully initialized or some sh%& like that. On Tmobile prepaid, not rooted....
  11. #11  
    brett_f's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by nixie21 View Post
    I can not get google wallet to even set up on my N4. It says the device is not fully initialized or some sh%& like that. On Tmobile prepaid, not rooted....
    I'm getting the same error on my Nexus 4 on AT&T post paid. I called Google Wallet support and they acted like it was a known issue. Seems strange that some folks work and others don't. I got a follow-up email asking me to send a full bug report from my phone, which I did. Haven't heard back yet.
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  12. #12  
    nixie21's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    Okay.keep us posted please. I emailed wallet support as well

    Sent from my Nexus 4 using Tapatalk 2
    brett_f likes this.
  13. #13  

    Default Re: Nexus 4's Google Wallet not working?

    I received my 16 GB nexus 4 last week and wallet will not initialize. My girl friend received her 8 GB nexus 4 today and wallet loaded first try. Hopefully they can figure it out because I would love to use it more.

    Sent from my Nexus 7 using Tapatalk 2
  14. #14  
    brett_f's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    Google Wallet support responded to the debug output from my phone with the following:

    Your device is experiencing a known bug which prevents it from being set up properly. If you have not already, I recommend resetting the Wallet app and trying again. We are actively working to resolve this issue, but Idonthave a timeframe for when it will be resolved. I recommend that you continue to try, and look out for latest releases to the Wallet app.
  15. #15  
    ick
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    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by brett_f View Post
    Google Wallet support responded to the debug output from my phone with the following:

    Your device is experiencing a known bug which prevents it from being set up properly. If you have not already, I recommend resetting the Wallet app and trying again. We are actively working to resolve this issue, but Idonthave a timeframe for when it will be resolved. I recommend that you continue to try, and look out for latest releases to the Wallet app.
    I have the 16GB that received on the 31st of December. I am on Solavei, a T-Mobile MVNO and I can't mine to even set-up/initialize either. I got the same reply today from Google Wallet. There has been some discussion on other forums that the issue may have to do with the ISIS SIM cards that have their own NFC technology but the Solavei does not use ISIS SIMs. It's not cool that Google's hardware won't work with Google's software.
  16. #16  

    Default Re: Nexus 4's Google Wallet not working?

    I too have opened it and am on ATT... I know some companies. (My store. Best buy. Disable NFC payment due to a scammer)

    Sent from my Nexus 4 using Android Central Forums
    PAST PHONES: iPhone 3G, iPhone 3GS, iPhone 4, Atrix 4G, HTC One X, Samsung S3, Nexus 4, Blackberry Z10, iPhone 5
    CURRENT PHONE: Motorola Moto X
    OTHER DEVICES: Nexus 7, MacBook Pro (2008), Asus Win8 Laptop, ASUS Iconia Tab, Microsoft Surface RT, Custom Desktop Win7
  17. #17  

    Default Re: Nexus 4's Google Wallet not working?

    my Google wallet isn't working either on AT&T. I rooted and removed it with Titanium Backup. Google wallet activated right away but can't add any cards to the app. almost ready to give up on this.
  18. #18  
    Parth Ghetia's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    For those of you that are having issues, see if you have the option of "Disable Wallet app" on https://wallet.google.com/manage/#devices: in case the service is "stuck." That helped me.
  19. #19  

    Default Re: Nexus 4's Google Wallet not working?

    It set up fine on my 16 GB N4 with T No prepaid, but it hasn't been able to let a transaction go through. Weird.
  20. #20  

    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by Parth Ghetia View Post
    For those of you that are having issues, see if you have the option of "Disable Wallet app" on https://wallet.google.com/manage/#devices: in case the service is "stuck." That helped me.
    My nexus 4 isn't initializing which means it never gets on the device list. I tried force closing and deleting the cache, and disabling and enabling wallet. It just doesn't want to initialize the device.

    Sent from my Nexus 4 using Tapatalk 2
  21. #21  

    Default Re: Nexus 4's Google Wallet not working?

    So I was finally able to get my Nexus 4 Google wallet to work. I use T-mobile pre-paid.

    To be honest, I am not sure what exactly fixed the problem, but I will walk through what I did. (I have a hunch of what the answer is though, and if it is that, people will shoot themselves for it being so simple)

    1) Ok, first thing I did is go to my local t-mobile store and tell them I wanted a sim card without ISIS. I have no idea what ISIS is and nor did anyone at the t-mobile store. The only reason I asked for this is because I saw some blogs mentioned that ISIS sim cards interfered with NFC (and hence Google Wallet). Anyhow, the friendly people in the store had no idea what ISIS was, but they went ahead and gave me a new sim card. After inserting new sim card Google wallet still didn't work. Didn't even work two hours later, though one of the t-mobile employees told me it can take several hours for a new sim card to fully "register" (Not sure what he meant)

    2) After doing this second thing, Google wallet immediately worked. The solution is is so simple, I wonder if it is just coincidence, but I suggest other people try it to see it if works. So what I did is go to my computer and after logging on to a google site, went to my online google wallet account. (The same one I used to purchase my Nexus 4 in the first place) While there I was tooling around and realized that my contact information telephone number was not my cell phone number. So on a whim I changed my google wallet contact phone number to my nexus 4 cell phone number. I then disabled the google wallet app on my nexus 4 (from settings/app). Powered my phone down and then up, went to Google Play, searched for google wallet and re-enabled Google Wallet on my phone. Then I opened Google Wallet on my phone and Viola! it worked. My device is now registered!
  22. #22  

    Default Re: Nexus 4's Google Wallet not working?

    When I woke up today I started wallet and it worked. To my knowledge nothing changed between the dozen other times I tried it. Has anyone else tried?

    Sent from my Nexus 7 using Tapatalk HD
  23. #23  
    brett_f's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by sduda210 View Post
    When I woke up today I started wallet and it worked. To my knowledge nothing changed between the dozen other times I tried it. Has anyone else tried?

    Sent from my Nexus 7 using Tapatalk HD
    I just opened wallet - not expecting it to initialize. But it did. Went through the entire setup process properly and appears ready to use. Like you I have changed nothing since all of the other times I've tried it without success. Very weird.

    I'm looking forward to a chance to make a purchase with it.
  24. #24  
    nixie21's Avatar

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    Default Re: Nexus 4's Google Wallet not working?

    I received the same email from Google.. Still won't initialize for me

    Sent from my Nexus 4 using Tapatalk 2
  25. #25  

    Default Re: Nexus 4's Google Wallet not working?

    Quote Originally Posted by nomaxno View Post
    So I was finally able to get my Nexus 4 Google wallet to work. I use T-mobile pre-paid.

    To be honest, I am not sure what exactly fixed the problem, but I will walk through what I did. (I have a hunch of what the answer is though, and if it is that, people will shoot themselves for it being so simple)

    1) Ok, first thing I did is go to my local t-mobile store and tell them I wanted a sim card without ISIS. I have no idea what ISIS is and nor did anyone at the t-mobile store. The only reason I asked for this is because I saw some blogs mentioned that ISIS sim cards interfered with NFC (and hence Google Wallet). Anyhow, the friendly people in the store had no idea what ISIS was, but they went ahead and gave me a new sim card. After inserting new sim card Google wallet still didn't work. Didn't even work two hours later, though one of the t-mobile employees told me it can take several hours for a new sim card to fully "register" (Not sure what he meant)

    2) After doing this second thing, Google wallet immediately worked. The solution is is so simple, I wonder if it is just coincidence, but I suggest other people try it to see it if works. So what I did is go to my computer and after logging on to a google site, went to my online google wallet account. (The same one I used to purchase my Nexus 4 in the first place) While there I was tooling around and realized that my contact information telephone number was not my cell phone number. So on a whim I changed my google wallet contact phone number to my nexus 4 cell phone number. I then disabled the google wallet app on my nexus 4 (from settings/app). Powered my phone down and then up, went to Google Play, searched for google wallet and re-enabled Google Wallet on my phone. Then I opened Google Wallet on my phone and Viola! it worked. My device is now registered!

    1. Turn your phone off and back on.
    2. Go to Settings -> Apps -> All -> Wallet.
    3. Clear the Cache and Data.
    4. Disable the app. Reenable it.
    5. Then, open Google Play and try to purchase a song (or anything else that is cheap).
    6. After you finish your purchase, open Google Wallet app from your phone. It will allow you to choose the email account to set up Google Wallet.

    sent from nexus 4 or 7
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