1. D Mac's Avatar
    Just got my new Nexus 4. Turned it on signed in. It automatically started downloading my hundreds of apps. Halfway through it stopped and I got an error downloading message for all the remaining apps.

    Now if I try to download or update any app I get " could not be downloaded due to an error (920)"

    I tried rebooting. I tried clearing the cache and uninstalling updates on Google Play Store and on Google Play Services. No change.

    What is going on?
    12-21-2012 02:04 PM
  2. D Mac's Avatar
    Rebooted again and it fixed itself. Working fine now.

    Weird.
    12-21-2012 02:07 PM
  3. D Mac's Avatar
    Just wiped my Nexus 7 (not 4) and when restoring all my apps on it I got the exact same error and now I can't download or update anything. Exactly the same as on my Nexus 4.

    So clearly this is a 4.2 issue not a Nexus 4 or 7 issue.

    Anyone know how to fix it? (Aside from just hoping it will fix itself like it did on my 7?)
    12-27-2012 11:21 PM
  4. D Mac's Avatar
    Well just Uninstalled Updates for the Google Play Store for the third time and now it works.

    This is annoying, but at least it is working now.
    12-27-2012 11:25 PM
  5. andr0idralphie's Avatar
    Tried clearing the cache somewhere in the middle of the downloads?
    12-28-2012 03:34 AM
  6. D Mac's Avatar
    Tried clearing the cache somewhere in the middle of the downloads?
    Not before it crapped out on me no, but after it stopped working I cleared the cache multiple times and it still didn't work. ... until it did.
    andr0idralphie likes this.
    12-28-2012 03:42 AM
  7. Tabs85's Avatar
    Something along similar lines happened to me but it was a different error code and I wasnt downloading hundreds of apps

    I was just downloading 1 app and had an error. My fix was simply to switch off wifi using the power control widget and then swtiching it back on. It worked fine after that.
    12-28-2012 06:04 AM
  8. N4Newbie's Avatar
    Try Settings -> Apps -> All -> Google Play Store: Force Stop, Clear Data, Clear Cache

    Next, power phone off and then back on (reboot it).
    boudicca00 likes this.
    12-28-2012 07:05 AM
  9. Pyro2k's Avatar
    Just at least 3 uninstalled apps will do trick. And only seems this on 4.2.1.

    Well just Uninstalled Updates for the Google Play Store for the third time and now it works.

    This is annoying, but at least it is working now.
    01-09-2013 02:06 AM
  10. elboon00's Avatar
    Not before it crapped out on me no, but after it stopped working I cleared the cache multiple times and it still didn't work. ... until it did.
    This finally worked for me... Just clearing cache a bunch of times. Thanks for this though!
    01-24-2013 12:05 AM
  11. nascentt's Avatar
    this is really ****. i am trying to restore my phone, and it comes up with this message after a few minutes and before even half my apps are restored, and there's nothing short of a reboot that will fix it, but after a reboot the phone 'forgets' that it was downloading all my apps so i have to hard reset again..and again...and again...
    08-06-2013 01:51 PM
  12. Michael Gonzalez's Avatar
    If this happens you have to re-ping Google's Play Store servers.
    The easiest way to do this is to remove your Google account, then re-add it.

    This is how you fix the issue:
    Go to your accounts page
    Menu -> Settings -> Accounts

    Click on your Google Account
    Click on your Gmail email address

    Select "Remove account" in the lower right corner.

    Now add your account again and you should be able to immediately get back into the Play Store.
    10-22-2013 02:02 AM
  13. wilsonchristian8's Avatar
    If this happens you have to re-ping Google's Play Store servers.
    The easiest way to do this is to remove your Google account, then re-add it.

    This is how you fix the issue:
    Go to your accounts page
    Menu -> Settings -> Accounts

    Click on your Google Account
    Click on your Gmail email address

    Select "Remove account" in the lower right corner.

    Now add your account again and you should be able to immediately get back into the Play Store.
    This works perfectly. Thank you so much.
    11-02-2013 08:07 AM
  14. NICHOLAS VILLALBA's Avatar
    this works perfectly. :
    11-03-2013 02:16 PM
  15. ukwildcatsboston's Avatar
    I just got a new device, so I can't uninstall updates to the play store, but i've tried literally everything else stated in this thread and none of it is working for me
    02-19-2014 10:33 AM
  16. sinner99's Avatar
    ya gotta say...toggling off wifi and back on solved it for me instantly! sweet thanks! helped save alot of time clearing caches..
    pontiac005 likes this.
    07-20-2014 05:32 AM
  17. lolyworm's Avatar
    This worked great for me.
    It was frustrating to have the Google Play store give me lots of 920 errors when re-downloading half my apps from My Apps section after a phone restore. After it started happening, even the Play Store gave me a message saying the store was having "Sync issues," and that I just needed to try again later, but I wasn't buyin' it. So I did what this poster suggested-- detatch and re-attach the phone from my Google account at the system level, and voila everything good.
    Thanks.
    10-11-2014 02:53 PM
  18. Geek_2016's Avatar
    This is a complicated explanation for your fault. Skip a bit for fix

    There is a simple conflict between the format of Google play and the way your device's WiFi system works.
    On device startup, the drivers probably do not load correctly, this is common on many devices, especially NEXUS's and my device, the hudl 2. When you first boot your device, It will run setup, correct? Here, it will retrieve drivers and install them. Then Google play installs files to install more firmware to allow your wireless card to accept .APK's. but some drivers are pains in the backside and have no way to accept apk's. So it is slightly unreliable.
    Then every time you boot your device, it runs this protocol and co-operates. Rarely, it will think "what is going on? I guess there will be no way to fix this!" And will not allow any apk's in.

    Easy way to fix is turn off Wi-Fi and then back on, resetting your drivers and letting in your new apps.

    Jason.
    08-02-2016 04:03 AM

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