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  • 1 Post By Michael Gonzalez
  1. Thread Author  Thread Author    #1  
    D Mac's Avatar

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    Default Could not be downloaded due to an error (920)

    Just got my new Nexus 4. Turned it on signed in. It automatically started downloading my hundreds of apps. Halfway through it stopped and I got an error downloading message for all the remaining apps.

    Now if I try to download or update any app I get " could not be downloaded due to an error (920)"

    I tried rebooting. I tried clearing the cache and uninstalling updates on Google Play Store and on Google Play Services. No change.

    What is going on?
  2. Thread Author  Thread Author    #2  
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    Default Re: Could not be downloaded due to an error (920)

    Rebooted again and it fixed itself. Working fine now.

    Weird.
  3. Thread Author  Thread Author    #3  
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    Default Re: Could not be downloaded due to an error (920)

    Just wiped my Nexus 7 (not 4) and when restoring all my apps on it I got the exact same error and now I can't download or update anything. Exactly the same as on my Nexus 4.

    So clearly this is a 4.2 issue not a Nexus 4 or 7 issue.

    Anyone know how to fix it? (Aside from just hoping it will fix itself like it did on my 7?)
  4. Thread Author  Thread Author    #4  
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    Default Re: Could not be downloaded due to an error (920)

    Well just Uninstalled Updates for the Google Play Store for the third time and now it works.

    This is annoying, but at least it is working now.
  5. #5  

    Default Re: Could not be downloaded due to an error (920)

    Tried clearing the cache somewhere in the middle of the downloads?
    ~~~SANDSTONE BLACK 64GB ONEPLUS ONE~~~
  6. Thread Author  Thread Author    #6  
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    Default Re: Could not be downloaded due to an error (920)

    Quote Originally Posted by andr0idralphie View Post
    Tried clearing the cache somewhere in the middle of the downloads?
    Not before it crapped out on me no, but after it stopped working I cleared the cache multiple times and it still didn't work. ... until it did.
    Thanked by:
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    Default Re: Could not be downloaded due to an error (920)

    Something along similar lines happened to me but it was a different error code and I wasnt downloading hundreds of apps

    I was just downloading 1 app and had an error. My fix was simply to switch off wifi using the power control widget and then swtiching it back on. It worked fine after that.
  8. #8  

    Default Re: Could not be downloaded due to an error (920)

    Try Settings -> Apps -> All -> Google Play Store: Force Stop, Clear Data, Clear Cache

    Next, power phone off and then back on (reboot it).
    Thanked by:
  9. #9  

    Default Re: Could not be downloaded due to an error (920)

    Just at least 3 uninstalled apps will do trick. And only seems this on 4.2.1.

    Quote Originally Posted by D Mac View Post
    Well just Uninstalled Updates for the Google Play Store for the third time and now it works.

    This is annoying, but at least it is working now.
  10. #10  

    Default Re: Could not be downloaded due to an error (920)

    Quote Originally Posted by D Mac View Post
    Not before it crapped out on me no, but after it stopped working I cleared the cache multiple times and it still didn't work. ... until it did.
    This finally worked for me... Just clearing cache a bunch of times. Thanks for this though!
  11. #11  

    Default Re: Could not be downloaded due to an error (920)

    this is really ****. i am trying to restore my phone, and it comes up with this message after a few minutes and before even half my apps are restored, and there's nothing short of a reboot that will fix it, but after a reboot the phone 'forgets' that it was downloading all my apps so i have to hard reset again..and again...and again...
  12. #12  

    Default Re: Could not be downloaded due to an error (920)

    If this happens you have to re-ping Google's Play Store servers.
    The easiest way to do this is to remove your Google account, then re-add it.

    This is how you fix the issue:
    Go to your accounts page
    Menu -> Settings -> Accounts

    Click on your Google Account
    Click on your Gmail email address

    Select "Remove account" in the lower right corner.

    Now add your account again and you should be able to immediately get back into the Play Store.
    Thanked by:
    wilsonchristian8 likes this.
  13. #13  

    Default Re: Could not be downloaded due to an error (920)

    Quote Originally Posted by Michael Gonzalez View Post
    If this happens you have to re-ping Google's Play Store servers.
    The easiest way to do this is to remove your Google account, then re-add it.

    This is how you fix the issue:
    Go to your accounts page
    Menu -> Settings -> Accounts

    Click on your Google Account
    Click on your Gmail email address

    Select "Remove account" in the lower right corner.

    Now add your account again and you should be able to immediately get back into the Play Store.
    This works perfectly. Thank you so much.
  14. #14  

    Default Re: Could not be downloaded due to an error (920)

    this works perfectly. :
  15. #15  

    Default Re: Could not be downloaded due to an error (920)

    I just got a new device, so I can't uninstall updates to the play store, but i've tried literally everything else stated in this thread and none of it is working for me
  16. #16  

    Thumbs up Re: Could not be downloaded due to an error (920)

    ya gotta say...toggling off wifi and back on solved it for me instantly! sweet thanks! helped save alot of time clearing caches..
    Thanked by:
  17. #17  

    Default Re: Could not be downloaded due to an error (920)

    This worked great for me.
    It was frustrating to have the Google Play store give me lots of 920 errors when re-downloading half my apps from My Apps section after a phone restore. After it started happening, even the Play Store gave me a message saying the store was having "Sync issues," and that I just needed to try again later, but I wasn't buyin' it. So I did what this poster suggested-- detatch and re-attach the phone from my Google account at the system level, and voila everything good.
    Thanks.
  18. #18  

    Default Re: Could not be downloaded due to an error (920)

    Quote Originally Posted by D Mac View Post
    Just got my new Nexus 4. Turned it on signed in. It automatically started downloading my hundreds of apps. Halfway through it stopped and I got an error downloading message for all the remaining apps.

    Now if I try to download or update any app I get " could not be downloaded due to an error (920)"

    I tried rebooting. I tried clearing the cache and uninstalling updates on Google Play Store and on Google Play Services. No change.

    What is going on?

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