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  1. Thread Author  Thread Author    #1  

    Default The media content was not included due to a picture resolution.

    On Tmo Monthly4G I am seeing the following error when trying to view a text message attachment:

    " media content was not included due to a picture resolution or message size restriction"

    I am not sure if this is a Tmo issue or Nexus 4 issue. Anyone else seen this issue?

    The APN settings I have match the ones reccomended here How to set up the right APN on your Nexus 4 | Android Central
  2. #2  

    Default Re: The media content was not included due to a picture resolution.

    most probably Tmo issue because of the size of the image attached.
  3. #3  
    badbrad17's Avatar

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    Default Re: The media content was not included due to a picture resolution.

    I think that is just a setting in your messaging app. I remember in Go SMS you could choose how big the attachments could be. Check out your settings.

    Sent from my Nexus 4 using Android Central Forums
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  4. Thread Author  Thread Author    #4  

    Default Re: The media content was not included due to a picture resolution.

    I am using the stock messaging app that came with the phone.
  5. #5  
    badbrad17's Avatar

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    Default Re: The media content was not included due to a picture resolution.

    Quote Originally Posted by crashprone View Post
    I am using the stock messaging app that came with the phone.
    I highly recommend Go SMS. Give it a try.

    Sent from my Nexus 4 using Android Central Forums
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  6. Thread Author  Thread Author    #6  

    Default Re: The media content was not included due to a picture resolution.

    Quote Originally Posted by badbrad17 View Post
    I highly recommend Go SMS. Give it a try.

    Sent from my Nexus 4 using Android Central Forums
    Unfortunately the setting is only for messages you send and not ones you receive.
    I like the app though, thanks.
  7. #7  
    badbrad17's Avatar

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    Default Re: The media content was not included due to a picture resolution.

    Quote Originally Posted by crashprone View Post
    Unfortunately the setting is only for messages you send and not ones you receive.
    I like the app though, thanks.
    Hmm. Okay. I never have issues receiving.

    Sent from my Nexus 4 using Android Central Forums
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  8. #8  

    Default Re: The media content was not included due to a picture resolution.

    The fact that someone might tweak their phone so they can send larger image attachments does not guarantee that you will be able to receive them.

    Support: Picture Message (MMS) troubleshooting: Android

    Send a MMS to the other person using their full 11-digit mobile number and ensuring the file size of the picture does not exceed the following limits:

    AT&T - less than 450 KB
    T-Mobile and all other carriers - less than 1 MB
  9. Thread Author  Thread Author    #9  

    Default Re: The media content was not included due to a picture resolution.

    Quote Originally Posted by N4Newbie View Post
    The fact that someone might tweak their phone so they can send larger image attachments does not guarantee that you will be able to receive them.

    Support: Picture Message (MMS) troubleshooting: Android
    Thanks for the link, it has good info. It appears the person on the other end sent an MMS that was too big and therefore I cannot view it.

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