Google play store keeps crashing on my nexus 4

**missythewildchild** · 02-06-2013, 04:31 PM

I bought a Nexus 4. and lately I've been in countering some problems. Google Play Store keeps crashing. The first time did this I took out my Sim card and did factory reset on my phone. Then the play store worked fine. Now its crashed again what am I supposed to do?

**Adam Durden** · 02-06-2013, 06:21 PM

Originally Posted by missythewildchild

I bought a Nexus 4. and lately I've been in countering some problems. Google Play Store keeps crashing. The first time did this I took out my Sim card and did factory reset on my phone. Then the play store worked fine. Now its crashed again what am I supposed to do?

Go into applications manager and go to the ALL tab. Scroll down and find the app called download manager. Make sure it's enabled

**Biggnaa20** · 02-06-2013, 06:23 PM

Try clearing the cache. That worked when my Google apps were crashing.

Sent from my Nexus 4 using Android Central Forums

**gone down south** · 02-06-2013, 11:25 PM

What are you doing when it crashes? And what error does it give?

Sent from my Nexus 4 using Android Central Forums

**Liam Garcia** · 04-10-2013, 03:12 PM

i did all this, several times actually. and the battery pull too.It would work at first then when i go to download or update it would just crah and not open up. please help and relpy!!!!!!!!

**Patinya H** · 05-02-2013, 05:35 PM

@ Adam Durden .Thanks so much for the advice! Now I get my Play Store back to normal again!

**gangstaboy88** · 05-03-2013, 07:43 PM

It says play store has stopped

**James Roberts3** · 05-21-2013, 10:49 PM

@Adam Durden: Helping a friend with her Nexus 4 on this issue and we were a few steps from restoring manufacturer defaults. Is there a reason that this would all of a sudden become disabled?