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  • 1 Post By greydarrah
  1. Thread Author  Thread Author    #1  

    Question Help with Google Voice

    Hey guys, I just received my nexus 4 and hooked it up to simple mobile. I know i cant make my phones voice mail GV due to T-Mobile pre paid not allowing this. My Issue is what happens when people call my GV Number. The GV number rings my phone and if i do not touch my phone it goes to GVoicemail after a few rings. If i ignore the call it goes to no voice mail and asks the called to enter a phone number. I can answer and make calls using the GV number if that info is needed. I just cant figure out why if i let the call ring untill it stops it goes to google voicemail but when i hit the red button and ignore the call it sends it to no wheres land. Thanks for any and all help.
  2. #2  

    Default Re: Help with Google Voice

    It's easy to use your GV voicemail on Tmo. All you have to do is call up Tmo and tell them you want your Tmo voicemail service turned off. They'll do it, then when someone calls your GV number, of you don't answer, it goes to GV voicemail. The only problem you could have from this is if you give someone your actual Tmo phone number. Then if you didn;t answer, there would be no voicemail to pick up the call. But giving someone your actual number would defeat the purpose of having GV.
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  3. Thread Author  Thread Author    #3  

    Default Re: Help with Google Voice

    I already had Simple Mobile turn off voicemail. Still everytime i ignore a call it goes to no wheres ville.
  4. #4  
    jdbii's Avatar

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    Default Re: Help with Google Voice

    Don't know what 'simple mobile' is (maybe the same as Tmo ??) But If you had them disable your phone's voicemail, and Google voice voicemail isn't picking up when you miss or ignore a call then it sounds like you might have some setting set in Google voice that disabled or turned off your GV voicemail.

    Sent from my Nexus 7 using Android Central Forums
  5. #5  

    Default Re: Help with Google Voice

    Quote Originally Posted by Angelino View Post
    Hey guys, I just received my nexus 4 and hooked it up to simple mobile. I know i cant make my phones voice mail GV due to T-Mobile pre paid not allowing this. My Issue is what happens when people call my GV Number. The GV number rings my phone and if i do not touch my phone it goes to GVoicemail after a few rings. If i ignore the call it goes to no voice mail and asks the called to enter a phone number. I can answer and make calls using the GV number if that info is needed. I just cant figure out why if i let the call ring untill it stops it goes to google voicemail but when i hit the red button and ignore the call it sends it to no wheres land. Thanks for any and all help.
    As an FYI Solavei (a different prepaid T-Mobile MVNO) supports conditional call forwarding - so you can easily set up GV to work for both your sim number and GV number - I'm set up this way. I've been happy with them.

    I just did a test of using the red button on a call. It went to GV voicemail normally. In my GV account I'm set to also forward to chat (I have an obihai100)- I don't know if that makes a difference.




    Sent from my Nexus 4 using Tapatalk 2
    Ask me about Solavei.
  6. #6  

    Default Re: Help with Google Voice

    Quote Originally Posted by runtmms View Post
    As an FYI Solavei (a different prepaid T-Mobile MVNO) supports conditional call forwarding - so you can easily set up GV to work for both your sim number and GV number - I'm set up this way. I've been happy with them.

    I just did a test of using the red button on a call. It went to GV voicemail normally. In my GV account I'm set to also forward to chat (I have an obihai100)- I don't know if that makes a difference.




    Sent from my Nexus 4 using Tapatalk 2
    Please explain why you have forward to chat set.

    Sent from my Nexus 4 using Tapatalk 2
    Sent from my Moto X assembled in the USA!!
  7. #7  

    Default Re: Help with Google Voice

    Quote Originally Posted by MJ View Post
    Please explain why you have forward to chat set.

    Sent from my Nexus 4 using Tapatalk 2
    You can talk on your pc like a speaker phone via your gmail page - or do like I do and hook up a headset mic and use it as an office desk phone. SOund quality is better than cellular most of the time! I love it! I don't ever use my N4 when at my desk.

    I think the tie in will allow GV to answer your calls more directly?
  8. #8  

    Default Re: Help with Google Voice

    Quote Originally Posted by MJ View Post
    Please explain why you have forward to chat set.

    Sent from my Nexus 4 using Tapatalk 2
    I have "forward to chat" checked because I have an obi100. It is a VOIP bridge that plugs into my home network and a regular home phone. When someone calls my GV number my Nexus and my home phone ring at the same time. This only works with "forward to chat" checked. I only mentioned it because other than being on an MVNO that is GV friendly I didn't know where our settings might be different. I have no idea if it could make a difference for the OP.

    Sent from my Nexus 4 using Tapatalk 2
    Ask me about Solavei.
  9. #9  

    Default Re: Help with Google Voice

    Quote Originally Posted by Angelino View Post
    I already had Simple Mobile turn off voicemail. Still everytime i ignore a call it goes to no wheres ville.
    Maybe, instead of hitting ignore (red button), just hit "volume down." That will stop the ringing, not try to force voicemail, and let GV have it go to voicemail on its own.
  10. Thread Author  Thread Author    #10  

    Default Re: Help with Google Voice

    Quote Originally Posted by Examiner19 View Post
    Maybe, instead of hitting ignore (red button), just hit "volume down." That will stop the ringing, not try to force voicemail, and let GV have it go to voicemail on its own.
    This is what i have to do. but if im doing something on my phone and just hit the power button so i dont see it ringing, i still have to wait like 30 sec for it to end the call and go to voice mail. I have been triple checking all the settings and im just not sure whats happening. Voicemail works fine when i dont answer a call but everytime i ignore it, it does not work.
  11. #11  

    Default Re: Help with Google Voice

    Quote Originally Posted by Angelino View Post
    This is what i have to do. but if im doing something on my phone and just hit the power button so i dont see it ringing, i still have to wait like 30 sec for it to end the call and go to voice mail. I have been triple checking all the settings and im just not sure whats happening. Voicemail works fine when i dont answer a call but everytime i ignore it, it does not work.
    I am on tmo prepaid with cancelled voicemail services, and I have noticed the same thing. Hitting the power button will get people to the gv voicemail vs. hitting ignore sending it to no man's land.

    Sent from my Nexus 4 using Tapatalk 2
    Sent from my Moto X assembled in the USA!!
  12. Thread Author  Thread Author    #12  

    Default Re: Help with Google Voice

    Quote Originally Posted by MJ View Post
    I am on tmo prepaid with cancelled voicemail services, and I have noticed the same thing. Hitting the power button will get people to the gv voicemail vs. hitting ignore sending it to no man's land.

    Sent from my Nexus 4 using Tapatalk 2
    Sorry to hear I am not the only one with this issue.
  13. #13  

    Default Re: Help with Google Voice

    Same problem here. I have prepaid T-Mobile and I turned off the voicemail. If I select the ignore call function the voicemail doesn't work
  14. #14  

    Default Re: Help with Google Voice

    We just have to get use to hitting the power button instead of the ignore button. Annoying yes, but I can deal with it.

    Sent from my Nexus 4 using Tapatalk 2
    Sent from my Moto X assembled in the USA!!
  15. #15  

    Default Re: Help with Google Voice

    Do any of you have ring to chat checked? I've been thinking about this and it might make a difference for you because even if you dismiss the call on your phone it still goes through a full "ring cycle" somewhere else. It might be worth testing.

    Sent from my Nexus 4 using Tapatalk 2
    Ask me about Solavei.
  16. #16  

    Default Re: Help with Google Voice

    Do you have forward when busy, unreachable and unanswered in the forwarding settings on your phone?
  17. Thread Author  Thread Author    #17  

    Default Re: Help with Google Voice

    Quote Originally Posted by nexusincarnate View Post
    Do you have forward when busy, unreachable and unanswered in the forwarding settings on your phone?
    Yes, but T-Mobile Pre-Paid does not allow you to foward, when ever i try to change the settings it says carrier does not allow this or this is not recognized. Whats weird is its set to forward to a number that is not my GV number or my T-Mobile number.
  18. #18  

    Default Re: Help with Google Voice

    Hey guys, I have a similar question for Google Voice. If anyone previously had Sprint you know that they have some type of Google voice integration. My question is before I cancel my sprint service and go T-Mobile prepaid can I use the Sprint GV integration to change my number to Google Voice for free and avoid the $20 it costs to port your number to Google Voice. Blah, I hope that made sense, I'm researching the info now but thought I'd ask you guys.

    Another question, if I make my Sprint number my GV number, when I cancel my Sprint service will it cancel my GV number (because of the integration)? Basically I want to make my Sprint number my GV number so that if I decide to switch to another prepaid carrier I can keep my number.
  19. #19  

    Default Re: Help with Google Voice

    I ported to GV from Sprint and paid the $20 - I wasn't offered a discount. I never even considered looking into it. As an FYI, I never set up the integration when I was with Sprint.

    Sent from my Nexus 4 using Tapatalk 2
    Ask me about Solavei.
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  20. #20  

    Default Re: Help with Google Voice

    Quote Originally Posted by fredwardnelson View Post
    Hey guys, I have a similar question for Google Voice. If anyone previously had Sprint you know that they have some type of Google voice integration. My question is before I cancel my sprint service and go T-Mobile prepaid can I use the Sprint GV integration to change my number to Google Voice for free and avoid the $20 it costs to port your number to Google Voice. Blah, I hope that made sense, I'm researching the info now but thought I'd ask you guys.

    Another question, if I make my Sprint number my GV number, when I cancel my Sprint service will it cancel my GV number (because of the integration)? Basically I want to make my Sprint number my GV number so that if I decide to switch to another prepaid carrier I can keep my number.
    Finally found the answer, it seems you cannot do that. You must pay the $20 to have your sprint number become your permanent GV number. If you do it through the integration you will lose your Sprint number (or whatever carriers number) when you cancel the plan. Looks like I'll just use my current free Google voice number, GV does not support porting from my area.

    [Q] Canceling Sprint Contract = Canceled Integrated Google Voice Number? (Upgrade) - xda-developers
  21. #21  
    jdbii's Avatar

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    Default Re: Help with Google Voice

    Quote Originally Posted by Angelino View Post
    Still everytime i ignore a call it goes to no wheres ville.
    Until now I didn't realize I kind of have a similar problem that voice mail doesn't pick up. For me, the weird thing is it all depends on whether or not I am making a call with a bluetooth device WITH having call forwarding selected for that number under my GV phone settings.

    These are the details. These are wifi VOIP calls with Groove IP.

    1.When I directly call my landline number from my Nexus 4 with a bluetooth device the landline rings forever and not even my landline voicemail picks up.
    2. If I simply either 1) make the same call without using a bluetooth device, or, 2) if I de-select my landline number from GV call forwarding under GV Phone settings, then my landline voice mail does pick up with or without using bluetooth.

    I've been troubleshooting this for a few days because I can't believe it myself. I just don't believe bluetooth could be any factor whatsoever on my landlines voicemail, but it seems to be the case and I am mystified.

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