My 1 week old Nexus 4 won't turn on

**MickeyMouse12345** · 02-10-2013, 08:21 PM

Hey..

At first I would love to point out, that I am using a case and screen protector since day 1. I am being extremely careful, did NOT drop the phone. No scratches, ..nothing.
I have it for about 10days now.

I was in the kitchen, the phone was on the table, I went to check it out but it was off. Thought that it ran out of battery, so plugged it in and nothing.
Tried holding the power button for 20secs..after that period of time a LED light orange/red at the botton of the phone flashed once.
Tried holding volume buttons + power button...same result..nothing else.

Getting really worried. Going to leave it on the charger for the whole night and try again in the morning.....
If anyone has any idea what to do with it.
Really appreciate your help.

Regards Mickey

**Robert Johnson7** · 02-10-2013, 10:12 PM

I've had mine for about 2 months. Same problem though out of nowhere. They are sending me a new one.

Here's what sucks. The will NOT ship it overnight which seems absurd to me. So i won't have a phone for 5 days.

Ridiculous.

**MickeyMouse12345** · 02-11-2013, 12:02 AM

Oh man that sucks...
Anyway, appreciate your help...I am calmer now knowing, that this is not my fault and that I did not do anything wrong.

Thanks...and hope you get your phone soon.

**hellomiggy** · 02-11-2013, 11:15 AM

the battery is full. it is a common problem. i just know you have to hold onto the power button for a little longer and it should turn on.

here is a thread on XDA.

**greydarrah** · 02-11-2013, 11:41 AM

Here's how one solved it (from the xda thread):

this happened to my phone today while running antutu and using franco kernel. can't get it to boot back up either.

EDIT: fixed it by using the method of holding power up and on for 60 seconds, while off charger, then plugging it back into charger and turning it back on.

**MickeyMouse12345** · 02-11-2013, 12:36 PM

Thanks,

left it on the charger for the whole night, in the morning, tried holding the power button for a looong period of time, tried the volume buttons and everything I read on the internet. Nothing helped.

Called the Google play support, tried their ideas (btw the same ... Volume - + power button for a minute) nothing happened...just the led light flashed once.
They are gonna replace it for me. Already in the proccess.

**luvinalwayz** · 02-22-2013, 11:02 AM

Exact same thing happened with mine, and I have read this is happening to other people too.

The worst part is I'm in Canada, so my new phone will take extra long to get to me.

**Peter Kolpakov** · 03-24-2013, 03:40 PM

10 day old nexus pulled that on me, held button for about 60 seconds and got the orange light like suggested here, and it turned right on)) in' a android forums, saved me from a heart attack! thenks

**jeshuamaxey** · 03-26-2013, 07:04 AM

You sir / madam, are a life saver. Just revived my Nexus 7 tablet the my Nexus 4 dies on me. Power and Vol up for 60s then plugging into power woke it up.

Thank you again

**johnytang@hotmail.com** · 03-28-2013, 06:33 PM

Great.. just worked on my Nexus 4..
Held the power button for 60seconds then plugged it in.. within seconds the charging battery indicator came on.

thanks!

**neanderth4l** · 03-29-2013, 12:10 AM

Any word on what the cause is for this. My phone has done it several times now and it's beginning to bug me.

**Loraine Tiratira** · 04-06-2013, 01:50 PM

I think i will just replace it. hope the newer ones have resolved this issue.

**JK McKnight** · 04-08-2013, 09:35 AM

Red dot of death, a common issue.

**nikhil relan** · 04-10-2013, 12:53 PM

My phone is not getting charged even when it was on..now it ran out of battery and eventually switched off..what should i do?

**Parivallal M** · 04-15-2013, 07:21 PM

Hi Greydarrah,

Thanks for your solution, it really worked for me toooo.. I am really happy... thanks again.

**Adarsh ND** · 05-01-2013, 01:28 AM

I had a similar situation held Power and vol up button for 60 sec then connected to power and switched on. It's working fine now..Thanks for this forum for helping me out

**mcshaggin** · 05-19-2013, 09:37 PM

Wish they would fix this with an update or something. My Nexus 4 is a couple weeks old, had a 90% charge, was not plugged in, tried to turn it on but nothing. Began to panic, plugged it in and held the pwr button for long time until the red light came on and eventually the display. Would have thought they could have fixed this in the past 3 months or longer.