[Frielfan]

I finally allowed my provider to persuade me to own a smart phone, being new to the whole smart phone world, I was naiive enough to thing that the 'smart' in smart-phone was the 'really clever' meaning rather than the 'painful' meaning - I now know its the latter.

They send me a nexus 4 as it 'fits my needs'. Unfortunately it doesn't quite, as one of my needs from a phone is that when I make a phone call, I'd like the option to hang-up afterwards, in the same way as when I buy a car I want one with brakes. That work. Every time.

So im creating contacts and adding pictures to them (this isn't smart, you could do this in windows 95) and being the ten-thumbed golem I am, I accidentally press a contact and the candy-crush device then proceeds to turn its screen off and call them. So there I am calling someone i dont want to call with the screen that is supposed to contain the bits that 'put me in control' helpfully turned off so I have no facility to hang up.

I wave the phone around, I press the off button, I tap the screen, jab the screen, hit the screen and finally repeatedly punch the screen and this useless piece of crap is still merrily doing what the hell it likes. Admittedly Im impressed that Google made a device that can take quite a bit of punishment while its screwing up your social life.

My question is this - If I want to hang up a call and throwing the Nexus 4 at a wall will only get me ejected from the premises, are there any accessories that I can use to hit the phone with in order to make it perform its primary function properly?

[Patrick Schroedl]

I know how frustrating that can be, it happens to me every now and then.

On the Nexus 4, as with all other similar smart phones, there is a small sensor that detects the proximity of objects to the phone, and this is what Android uses to decide whether or not it thinks the phone is being held up to someone's face. And it definitely doesn't always work right. There are two ways that I've been able to wake my phone's screen after it wants to stay off during a phone call.

1. Press the power once, and give the screen a good three or four seconds to respond and turn on. Pressing the power button twice in quick succession sometimes results in the screen remaining off.

2. Place your hand over the top half of the Nexus 4, covering the front-facing camera and speaker grill. Remove your hand, simulating the action of taking your phone away from your head during a call.

I've had devices with defective proximity sensors and ambient light sensors before as well, and I've had to have the devices replaced. You may be in a similar situation.

[gone down south]

Do you have a screen protector on your phone? Those often interfere with the proximity sensor, try removing it for a while.

Sent from my Nexus 4 using Android Central Forums

[minnemike]

Do you have a screen protector on your phone? Those often interfere with the proximity sensor, try removing it for a while.

Sent from my Nexus 4 using Android Central Forums

Funny how many people get caught with this situation with a poorly made screen protector and think their phone is broken.

[KwietStorm]

The content and the whole way that post was typed, I can't tell if it was serious or some kind of limerick.

[Jaysus]

I remember this one time I had to talk to somebody too... it was awful.

[NexusGirlX]

I remember this one time I had to talk to somebody too... it was awful.

Why talk when you can send a text. Didn't think anyone still used a phone to make calls on.

[Frielfan]

Why talk when you can send a text.

Because its easier to talk if you have more than a dozen words to say, and anybody who isn't Rain Man can speak and listen much faster than they can type and read.

Didn't think anyone still used a phone to make calls on

That is what a telephone's primary function is. If its unable to perform the very task it is supposed to accomplish then the device is crap.

[NexusGirlX]

Because its easier to talk if you have more than a dozen words to say, and anybody who isn't Rain Man can speak and listen much faster than they can type and read.


That is what a telephone's primary function is. If its unable to perform the very task it is supposed to accomplish then the device is crap.

I was reading something a few days ago that said that data consumption was the biggest use of cellphones nationwide as of this year and that cell phone providers better prepare because it's only going to increase.

[chubb]

That is what a telephone's primary function is. If its unable to perform the very task it is supposed to accomplish then the device is crap.

You need to try what Patrick posted above. Place a call to someone or to another phone of yours and use a mirror. If your screen does not turn off when putting up to your ear, and/or back on when removing it, you need a new phone. Proximity sensors fail I've seen it happen, yours might be bad.

Sent from my Nexus 4 using Tapatalk 2

[wunderbar]

I was reading something a few days ago that said that data consumption was the biggest use of cellphones nationwide as of this year and that cell phone providers better prepare because it's only going to increase.

Doesn't change the fact that 1) it is still a phone, and 2) that is what the user was trying to use. Your first comment was pretty unnecessary and didn't contribute anything constructive to the thread.

[NexusGirlX]

It's hard to get sarcasm from an forum post I guess.

[wunderbar]

You need to try what Patrick posted above. Place a call to someone or to another phone of yours and use a mirror. If your screen does not turn off when putting up to your ear, and/or back on when removing it, you need a new phone. Proximity sensors fail I've seen it happen, yours might be bad.

Sent from my Nexus 4 using Tapatalk 2

You don't even need to use a mirror. The proximity sensor is in the top left of the handset you'll see 2 little dots in the otherwise black top left corner. That is the light sensor and the proximity sensor. Make a call, then cover that part of the display with your fingers. It should turn off when you cover it, and the screen should come back on when you uncover it. If it doesn't respond within a second either way you likely have a faulty proximity sensor.

[Rizy7]

You must be on about the smart feature that turns the screen off to save a little battery and also stop you from pressing random buttons while the phone is up against your face....

You have most likely stuck a cheap protector on the phone that covers the proximity sensors. Remove them and try again. Also, I recommend checking the power button ends call option so at least you can end the call with the power button if it still doesnt work.

[Frielfan]

You must be on about the smart feature that turns the screen off to save a little battery and also stop you from pressing random buttons while the phone is up against your face....

You have most likely stuck a cheap protector on the phone that covers the proximity sensors. Remove them and try again. Also, I recommend checking the power button ends call option so at least you can end the call with the power button if it still doesnt work.

I dont have a protector other than the plastic film that it was delivered with , I will however try your suggestion about the power button ending the call option, that seems to make the most sense. Thanks for the tip.

[reeneebob]

OP - your post made me laugh. I could picture your "tap the screen/hit the screen/punch the screen" sequence and I laughed hard. Considering I'm nursing cracked ribs, it was painful but well done. Best OP I've read in a while.

SENT FROM TAPATALK 2 - Anything I say in no way represents the view of my employer, amd please do not PM me regarding account information or questions. Thanks.

[Chetan Takyar]

Uh... wow... this thread got tangled up quick! Lets all shut iur Nexus's off.... now rub that little button hard until they're turned on..... did I make anyone smile?

xD I believe you are looking at the term Nexi

[TheLibertarian]

This obviously isn't a real issue, otherwise the OP would be working with us to solve the problem rather than antagonizing everyone that posts in this thread.

However, bit of advice: remove the plastic screen protectors that shipped with the device as they are utilized solely for shipping purposes.

I'm no cop, but I am part of the neighborhood watch...

[Rizy7]

Make sure your hands arent covering the proximity sensor either.

[Tall Mike 2145]

Connecting with friends
through means of technology
can sometimes go wrong.

Heck, it's not a limerick, but it's still poetry!

[Insp_Gadget]

I dont have a protector other than the plastic film that it was delivered with , I will however try your suggestion about the power button ending the call option, that seems to make the most sense. Thanks for the tip.

Uh, the plastic film that the phone shipped with? That is for shipping purposes. It is not meant to be kept on the phone once you start using it. If you still have that on the screen then that is likely your problem.

Remove it. Test by calling your own number (voice mail).

[Frielfan]

This obviously isn't a real issue.

This is a very real issue that affects a lot of people. If you don't believe me perform an internet search on the issue.

otherwise the OP would be working with us to solve the problem

I've already taken the best suggestion and implemented it. I set the phone to use the power button to hang up, as was suggested by a contributor.
I posted to this effect and thanked the contributor for their help.

[Insp_Gadget]

This is a very real issue that affects a lot of people. If you don't believe me perform an internet search on the issue.


I've already taken the best suggestion and implemented it. I set the phone to use the power button to hang up, as was suggested by a contributor.
I posted to this effect and thanked the contributor for their help.

You have neglected to tell us if you removed the shipping film from the screen. Did removing that restore normal proximity sensor function?

[Insp_Gadget]

Given you have no powers of moderation and no forum rules have been broken in this thread, what exactly do you intend to do?

Are you going to just argue with people or are you going to actually answer the legitimate troubleshooting questions and suggestions from the people that are trying to help you?

[Frielfan]

You have neglected to tell us if you removed the shipping film from the screen. Did removing that restore normal proximity sensor function?

As I now have a working solution to the problem I have no need to try and implement further solutions, but I do thank you for your time.