cannot unlock a screen locked during a call.

**prejula p p** · 03-12-2013, 10:47 AM

I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?

**still1** · 03-12-2013, 10:53 AM

Originally Posted by prejula p p

I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?

I assume you have a screen protector and the light sensors are covered with it?
many had similar issue.

**emmabardwick** · 03-12-2013, 04:51 PM

Originally Posted by prejula p p

I can't unlock the screen during a call. I tried pressing the unlock button quite a number of times before i could finally manage to cut the call. Is this an issue? Or is there some setting for this?

Yes there is a setting that lets you cut the call by pressing that button, its in settings ->Accessibility : Power button ends call.

**Rizy7** · 03-12-2013, 08:22 PM

That is not a setting for the issue. It just helps to get out the call if the screen doesnt turn on.

**prejula p p** · 03-13-2013, 05:50 AM

I removed.. But the issue still occurs randomly....

**N4Newbie** · 03-13-2013, 07:53 AM

There are two very small sensors at the very top left of the screen. If either are covered (by a screen protector or even a thumb), the phone thinks it I'd still held to your ear and the screen won't turn back on.