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  1. Thread Author  Thread Author    #1  
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    Default Nexus 4 sudden loss of signal T-Mobile

    So this morning i was using my nexus 4 just fine and I had full signal like I always do and all of a sudden my signal drops and I'm not getting anything at all. Is this just a network issue or maybe something inside my phone stopped working? I'm go to school soon so hopefully it is just a network issue and the signal will improve when I get over there

    Sent from my Nexus 4 using Android Central Forums
  2. #2  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    easy to blame tmo right now as they roll out LTE - you may have experience a temp down moment as they switched off old tower tech and turned on new - could cause weird stuff.
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Well let's hope so cause its been now an hour and its not getting any better. Luckily I have a final study for at school today but when I get back tonight this better be fixed lol

    Sent from my Nexus 4 using Android Central Forums
  4. #4  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Contact tech support, see if a tower is down near you. It happens to every carrier.

    Sent from my Nexus 7 using Tapatalk 2
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by gunshotlead View Post
    Contact tech support, see if a tower is down near you. It happens to every carrier.

    Sent from my Nexus 7 using Tapatalk 2
    I might when I get home tonight but I'm about to leave so I won't be thinking about it as much. I might stop by my work cause it's about 20 miles away and I get the same great signal there too. If it's still crappy than it can possibly be the network. Luckily it's on my way to where I'm going so it won't be too much of a detour

    Sent from my Nexus 4 using Android Central Forums
    james8d likes this.
  6. #6  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    You did the whole "reboot the phone" thing first, right?

    Sent from my Nexus 4 using Android Central Forums
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Yeah i did it 3 times and I put the phone in airplane mode twice in hopes it would restart the signal. Just so everyone knows I'm in Corona, CA which is about 40 miles from LA. I don't know if tmobile has LTE plans for here yet

    Sent from my Nexus 4 using Android Central Forums
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Okay so on my way to school I stopped by work which is kinda far like 18 miles away from where I live and I'm getting full signal now. So I'm probably experiencing a tower issue at home. Its good to know my phone is working lol

    Sent from my Nexus 4 using Android Central Forums
    Attached Thumbnails Attached Thumbnails Nexus 4 sudden loss of signal T-Mobile-uploadfromtaptalk1363889996056.jpg  
  9. #9  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Try this:

    1. Turn on data roaming
    2. Reset the APN
    Thanked by:
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by 6tr6tr View Post
    Try this:

    1. Turn on data roaming
    2. Reset the APN
    i didn't think about doing that. if i go home tonight and its still the same than yeah i will do it.
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    So I finally just got home and i ran a couple of speed tests and everything seems to be back to normal if anything my upload speeds seem to be faster to me. Maybe it's cause it's 1am lol I will try in the morning but I did five tests and i didn't get anything less than 3 Mbps

    Sent from my Nexus 4 using Android Central Forums
  12. #12  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by daniel2744 View Post
    So I finally just got home and i ran a couple of speed tests and everything seems to be back to normal if anything my upload speeds seem to be faster to me. Maybe it's cause it's 1am lol I will try in the morning but I did five tests and i didn't get anything less than 3 Mbps

    Sent from my Nexus 4 using Android Central Forums
    Yes tower congestion also has an impact on your data connection quality. It's reasonable to expect better connections during times when people aren't active. Of course all bets are off if you're near a college campus for example...

    Sent from my Nexus 4 using Tapatalk 2
  13. #13  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Yeah I had no TMO service the other morning, lasted about 4 hours, then came back on with no problems.......I also have a Samsung tablet on TMO and that was down to....so its not the phone. I'm in New York.
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    well this morning my signal went away again this is very frustrating
  15. #15  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    I'm petty sure when its all said and done you are going to finish with faster speed. This is the exact moment when T mobile is rolling out 4g and you live near one of the few cities is rolling out in. I wouldn't blame anyone, I'd hope for goody to show up.

    T mobile only has 2G in my city. It's odd, we got the 3g to the left and right but 2G right here. I could get my total phone bill down to 23$ a month if I just had 3G here.
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by llamainmypocket View Post
    I'm petty sure when its all said and done you are going to finish with faster speed. This is the exact moment when T mobile is rolling out 4g and you live near one of the few cities is rolling out in. I wouldn't blame anyone, I'd hope for goody to show up.

    T mobile only has 2G in my city. It's odd, we got the 3g to the left and right but 2G right here. I could get my total phone bill down to 23$ a month if I just had 3G here.
    Yeah i know it will be faster. I'm only frustrated cause the nexus 4 wifi signal sucks and it always takes forever. Even tho I'm like 10 ft away from the router so i just keep my data connection on instead

    Sent from my Nexus 4 using Android Central Forums
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by 6tr6tr View Post
    Try this:

    1. Turn on data roaming
    2. Reset the APN
    Thanks! I was actually having the same problem and this worked for me.
  18. #18  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Router? Are you talking about Wi-Fi?

    If that's the case it shouldnt have anything to do with t mobile.
  19. #19  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by daniel2744 View Post
    well this morning my signal went away again this is very frustrating
    try the fix I suggested.
  20. #20  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by llamainmypocket View Post
    Router? Are you talking about Wi-Fi?

    If that's the case it shouldnt have anything to do with t mobile.
    He was referring to the poor WiFi signal he receives on his Nexus 4 causing him to prefer a cellular connection over WiFi. Because of that, when the cellular data goes out, it's even more of an inconvenience.

    Quote Originally Posted by daniel2744 View Post
    [...] the nexus 4 wifi signal sucks and it always takes forever. Even tho I'm like 10 ft away from the router so i just keep my data connection on instead
  21. Thread Author  Thread Author    #21  
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    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by 6tr6tr View Post
    try the fix I suggested.
    i tried it the other day and it didn't do much for me. everything is back to normal on tho. thanks for the tip

    - - - Updated - - -

    Quote Originally Posted by Patrick Schroedl View Post
    He was referring to the poor WiFi signal he receives on his Nexus 4 causing him to prefer a cellular connection over WiFi. Because of that, when the cellular data goes out, it's even more of an inconvenience.
    yeah thanks for clearing that up for me. i should of been more clear
  22. #22  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    Quote Originally Posted by daniel2744 View Post
    i tried it the other day and it didn't do much for me. everything is back to normal on tho. thanks for the tip

    - - - Updated - - -

    yeah thanks for clearing that up for me. i should of been more clear
    No worries. Glad to hear everything's back to normal for now.
  23. #23  

    Default Re: Nexus 4 sudden loss of signal T-Mobile

    My N4 does the same this as soon as I end a call. Signal drops to zero bars. Try going on Airplane mode for a few seconds and then back to normal. Usually helps mine. Last week I got my first serious android update and it has been doing this since. Bride has an identical phone also with tmobile. Same issue.

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