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  1. Thread Author  Thread Author    #1  

    Default Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Tried two different cards, tried factory reset. Still nothing! Any suggestions??


    Sent from my Nexus 4 using Tapatalk 2
  2. #2  
    Greg C's Avatar

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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by zrxoa1 View Post
    Tried two different cards, tried factory reset. Still nothing! Any suggestions??


    Sent from my Nexus 4 using Tapatalk 2
    Try wedging a small piece of paper in with the sim to make it more "snug." If that fixes it then you have a hardware issue
    If my post helped you out...please be kind and hit the "THANKS BUTTON."
  3. #3  
    Greg C's Avatar

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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!



    Credit goes to this post....
    If my post helped you out...please be kind and hit the "THANKS BUTTON."
  4. Thread Author  Thread Author    #4  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    I never tried that. I got it working by putting the Nexus into recovery mode then powering off. After that it recognized the SIM again.

    I will be watching, hopefully this does not happen again!


    Thanks for the suggestion though!!


    Sent from my Nexus 4 using Tapatalk 2
  5. Thread Author  Thread Author    #5  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Did it again, twice. This last time I could never get it back to working.

    Google is sending a new Nexus to me. Hope this next one does better!

    Sent from my ADR6425LVW using Tapatalk 2
  6. #6  
    jdbii's Avatar

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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by zrxoa1 View Post
    Did it again, twice. This last time I could never get it back to working.

    Google is sending a new Nexus to me. Hope this next one does better!

    Sent from my ADR6425LVW using Tapatalk 2
    Sweet. Always nice to get something new, when the product you have is buggy. When I put in my sim it didn't recognize it at first either. I am not sure if this had anything to do with anything, but at the time I didn't know I had ZERO cell coverage in my house. I have to stand next to a window to get any sort of coverage at all. Once I stood next to the window and picked up a signal then my N4 recognized the sim. But I really don't remember (or know) for sure if standing next to window is what in fact enabled the N4 to recognize the sim.
  7. Thread Author  Thread Author    #7  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    I get good signal in the house, from all the carriers. I wish t mobile had better coverage. Here at the house I was getting 15-17mbps download! But at work it is Edge. :-(

    I just now got the email that the new phone has shipped. I sure hope I have it by Friday, so I can play with it over the weekend.



    Sent from my ADR6425LVW using Tapatalk 2
  8. #8  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Patience Young Skywalker. If you don't get it Fri --eh, Tomorrow-- then it will make it all that much more awesome come Monday.......
    Boggartfly likes this.
  9. Thread Author  Thread Author    #9  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Lol, been awhile since I've been called "young"!


    Sent from my ADR6425LVW using Tapatalk 2
    jdbii likes this.
  10. Thread Author  Thread Author    #10  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Well, got my replacement today and guess what?! Yep, will not recognize any sim I put in it. The sims are good, they work fine in other phones. So made another call to Google. This time I told them I just want my money back. So they are issuing me a full refund and both phones were dropped off at the UPS Store today. I am done with the Nexus. I'm really bummed because I really liked the phone, but I cannot afford this kind of setbacks. I have now lost a week of my 30 days of prepaid service.

    I have to decide to look for an unlocked S3 or iPhone 4S or 5... I tried to go pure android, Google and LG really dropped the ball.

    Funny thing is the first phone was one of the new redesigned ones with the little nubs on the bottom of the back. The "brand new" replacement they sent is the older, original design.




    Sent from my tricked out iPhone 4!!
  11. #11  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Not sure if you tried this or not, but on my N4 and both my parents' N4, the phone initially wouldn't recognize the SIM. After rebooting (with the SIM in), it would recognize it.
  12. #12  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by zrxoa1 View Post
    Well, got my replacement today and guess what?! Yep, will not recognize any sim I put in it. The sims are good, they work fine in other phones. So made another call to Google. This time I told them I just want my money back. So they are issuing me a full refund and both phones were dropped off at the UPS Store today. I am done with the Nexus. I'm really bummed because I really liked the phone, but I cannot afford this kind of setbacks. I have now lost a week of my 30 days of prepaid service.

    I have to decide to look for an unlocked S3 or iPhone 4S or 5... I tried to go pure android, Google and LG really dropped the ball.

    Funny thing is the first phone was one of the new redesigned ones with the little nubs on the bottom of the back. The "brand new" replacement they sent is the older, original design.




    Sent from my tricked out iPhone 4!!
    Wow, that is too bad. Sorry to hear that. At least your getting your money back, but it does suck you have to eat the 30 days prepaid. Not that you would be open to the idea after having such bad luck and getting burned, but maybe give the N5 some consideration. Not much consolation to you, but Google tried -- they sent you a replacement unit quickly and if they refund you quickly and reimburse shipping costs too, then maybe the sting won't be so bad.
  13. Thread Author  Thread Author    #13  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by return_0 View Post
    Not sure if you tried this or not, but on my N4 and both my parents' N4, the phone initially wouldn't recognize the SIM. After rebooting (with the SIM in), it would recognize it.
    Yup, tried that. Tried going into fastboot and still no luck.


    Sent from my tricked out iPhone 4!!
  14. #14  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by zrxoa1 View Post
    Yup, tried that. Tried going into fastboot and still no luck.


    Sent from my tricked out iPhone 4!!
    2 defective units… odd.
  15. Thread Author  Thread Author    #15  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by jdbii View Post
    Wow, that is too bad. Sorry to hear that. At least your getting your money back, but it does suck you have to eat the 30 days prepaid. Not that you would be open to the idea after having such bad luck and getting burned, but maybe give the N5 some consideration. Not much consolation to you, but Google tried -- they sent you a replacement unit quickly and if they refund you quickly and reimburse shipping costs too, then maybe the sting won't be so bad.
    Yeah, I'm not bitter over it. It happens, my luck this time around stunk. LOL. I want to get a phone soon, so I probably won't wait on the Nexus 5. Probably grab a Samsung S3. Would prefer it be unlocked, but not sure how I get one that way??




    Sent from my tricked out iPhone 4!!
  16. #16  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by zrxoa1 View Post
    Yeah, I'm not bitter over it. It happens, my luck this time around stunk. LOL. I want to get a phone soon, so I probably won't wait on the Nexus 5. Probably grab a Samsung S3. Would prefer it be unlocked, but not sure how I get one that way??




    Sent from my tricked out iPhone 4!!
    Gosh, those are cheap now. I don't think it should be that hard to pick up an unlocked one for under $300. I've seen them posted at unlocked under $300, and I think they were new, but I didn't know how reputable the vendor was, but I just checked Amazon.com as I was writing you this post, and they have a new unlocked GS3 mini for $299.
  17. #17  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by jdbii View Post
    Gosh, those are cheap now. I don't think it should be that hard to pick up an unlocked one for under $300. I've seen them posted at unlocked under $300, and I think they were new, but I didn't know how reputable the vendor was, but I just checked Amazon.com as I was writing you this post, and they have a new unlocked GS3 mini for $299.
    S3 mini for $299. With a quick Amazon search I found a few regular GS3s for about $440 each.
  18. Thread Author  Thread Author    #18  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by return_0 View Post
    2 defective units… odd.
    Yeah, I was shocked to say the least. But I tried everything and no luck. Could put sims in another phone and worked fine.


    Sent from my tricked out iPhone 4!!
  19. #19  
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    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by zrxoa1 View Post
    Yeah, I was shocked to say the least. But I tried everything and no luck. Could put sims in another phone and worked fine.


    Sent from my tricked out iPhone 4!!
    Well, sorry for your misfortune. Good luck with whatever new phone you decide to get!
  20. Thread Author  Thread Author    #20  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    It's really too bad. I really liked the Nexus when it worked properly!



    Sent from my tricked out iPhone 4!!
  21. #21  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    I just had the same issue this morning. All I had to do to fix it was take out the SIM card and clean it with a pencil eraser. All fixed now.
  22. Thread Author  Thread Author    #22  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by mikeydangerous View Post
    I just had the same issue this morning. All I had to do to fix it was take out the SIM card and clean it with a pencil eraser. All fixed now.
    Different issue. With me, the sims worked fine in other phones, but would not work in my Nexus. But will keep your trick in mind in the future.

    Posted via Android Central App
  23. #23  

    Thumbs down Check your SIM first.

    This phone works perfectly with any newtwork
    Last edited by Kijo Jones; 07-01-2013 at 11:58 PM.
  24. #24  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by Kijo Jones View Post
    I have prepaid service and the Nexus 4 would not recognize my sim. Called google customer service and 12 calls later and hours of troubleshooting the phone did not work. Long story short this phone even though it's advertised as "unlocked" it's only unlocked to ATT & Tmobile service only (****FALSE MARKETING****). It works perfectly with a friends sim card with Tmobile service. This tells me that the phone works great, but only with specific service. SHAME ON YOU GOOGLE
    What carrier's Sim did you try using?

    Sent from my Nexus 4 using AC Forums mobile app
  25. Thread Author  Thread Author    #25  

    Default Re: Help!!!! New Nexus 4 suddenly won't recognize ANY Sim card!!!

    Quote Originally Posted by Kijo Jones View Post
    I have prepaid service and the Nexus 4 would not recognize my sim. Called google customer service and 12 calls later and hours of troubleshooting the phone did not work. Long story short this phone even though it's advertised as "unlocked" it's only unlocked to ATT & Tmobile service only (****FALSE MARKETING****). It works perfectly with a friends sim card with Tmobile service. This tells me that the phone works great, but only with specific service. SHAME ON YOU GOOGLE
    Not true. My Nexus 4 connected to both Black Wireless and Straight Talk just fine.....at first. In the end, it would connect but was throttled for some reason. First few days of hspa+ were smoking fast. But then out of the blue I could not go past 0.24mbps.

    I think att was causing the problem.


    Sent from my Nexus 7 using Tapatalk 4 Beta
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