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  1. Thread Author  Thread Author    #1  

    Default At&t shut my Nexus down

    Bill paid in full. Cannot make or receive calls. Called at&t and they told me that they recognized a foreign device that they don't support and shut down service. This is simply terrible. I cannot use a clearly better device because of Big Brother.
    Sent from my Nexus 4 using Android Central Forums
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  2. #2  

    Default Re: At&t shut my Nexus down

    at&t is by far the worst customer support company I have ever dealt with. They are why I moved to tmo.
    Semper Fi
    I love my LG Nexus 5!
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  3. #3  
    Greg C's Avatar

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    Default Re: At&t shut my Nexus down

    Quote Originally Posted by tmx31415 View Post
    Bill paid in full. Cannot make or receive calls. Called at&t and they told me that they recognized a foreign device that they don't support and shut down service. This is simply terrible. I cannot use a clearly better device because of Big Brother.
    Sent from my Nexus 4 using Android Central Forums
    That makes no sense. A ton of us on this forum use AT&T post-paid. Why would they care? What made them look at your account? Were you still under contract for another phone?
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  4. #4  

    Default Re: At&t shut my Nexus down

    I'm guessing a smart phone without a smart phone data plan.

    Am I close?
  5. #5  
    Greg C's Avatar

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    Default Re: At&t shut my Nexus down

    Quote Originally Posted by Unicorn Rancher View Post
    I'm guessing a smart phone without a smart phone data plan.

    Am I close?

    No... he would've had a smartphone data plan on it.
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  6. #6  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by Unicorn Rancher View Post
    I'm guessing a smart phone without a smart phone data plan.

    Am I close?
    I think you hit the nail on the head. Its quite obvious what some people will do to avoid paying their fair share (free data plans for the masses - let the rich pay for or internet - sounds like something out of our illustrious leader).

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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  7. #7  

    Default Re: At&t shut my Nexus down

    I have to say, speaking fro the UK, this sounds so spooky and creepy. That a phone company could remotely shut down a phone sounds very Orwellian.

    Home of the free - not if you own a smartphone and are with AT&T, apparently.

    Hope you get this nonsense sorted out and kick AT&T up the arse!
  8. #8  
    Greg C's Avatar

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    Default Re: At&t shut my Nexus down

    Quote Originally Posted by idaute View Post
    I think you hit the nail on the head. Its quite obvious what some people will do to avoid paying their fair share (free data plans for the masses - let the rich pay for or internet - sounds like something out of our illustrious leader).

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
    How did you come up with that assumption? He WOULD HAVE HAD a smartphone data plan!!!
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  9. #9  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by Greg C View Post
    How did you come up with that assumption? He WOULD HAVE HAD a smartphone data plan!!!
    Hey Greg, if he had had a data plan, his Nexus phone would not have been an unsupported apparatus. The OP does not even insinuate that he had a data plan.

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
  10. #10  

    Default Re: At&t shut my Nexus down

    Even after having worked for AT&T for over 4 years that makes no sense. I saw customers left and right with unlocked phones they bought online from over seas. Including nexus devices. Only thing that I ever really saw become a consistant issue was not every phone bought unlocked will work. But those that do work just fine and you still have to get a data plan with those. Even if they are unlocked. Never saw one just shutdown because of that.

    Sent from my Galaxy Nexus using Tapatalk 2
    Personal: Sprint Galaxy Nexus LTE, Nexus 7 16gb tablet



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  11. #11  
    Greg C's Avatar

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    Default Re: At&t shut my Nexus down

    Quote Originally Posted by idaute View Post
    Hey Greg, if he had had a data plan, his Nexus phone would not have been an unsupported apparatus. The OP does not even insinuate that he had a data plan.

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
    Yes it would. AT&T does not support the Nexus 4. Their system does not recognize the IMEI. AT&T considers it an unsupported device. I know this because I took mine to the AT&T Store to get it activated. Idk why his phone was shut off, but it wasn't because of no data plan. AT&T would have automatically enrolled him in one.
    Last edited by Patrick Schroedl; 03-26-2013 at 03:58 PM.
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  12. #12  
    Greg C's Avatar

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    Default Re: At&t shut my Nexus down

    It doesn't make sense why your phone would be shut off. AT&T was still making money.
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  13. #13  

    Default Re: At&t shut my Nexus down

    Explain then Greg, if you could not get your Nexus activated by ATT, how did the OP do that? Answer that and you will know exactly why they terminated his service.

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
  14. #14  

    Default Re: At&t shut my Nexus down

    sounds perfectly fine to want phone service, no data and just use wifi. I don't see the issue.
  15. #15  

    Default Re: At&t shut my Nexus down

    I guess we need to OP to check back in and tell us about his plan (or the absence of it) before some of you guys end up killing one another.

    Either way, I still say at&t SUCKS!
    Semper Fi
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    Take better pictures with your cell phone camera...http://www.bigshotmoms.com/
  16. #16  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by greydarrah View Post
    I guess we need to OP to check back in and tell us about his plan (or the absence of it) before some of you guys end up killing one another.

    Either way, I still say at&t SUCKS!
    Greydarrah, would you possibly extend an explanation of just what ATT sucks? And, just how do they suck it?

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
  17. #17  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by idaute View Post
    Greydarrah, would you possibly extend an explanation of just what ATT sucks? And, just how do they suck it?

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
    If you're serious, while they provide a decent service (fair coverage over the US), they are a way-to-big monopoly, to such an extent that in my opinion, couldn't care less about the satisfaction of their customers, nor supporting their customers request or problems..they SUCK!!! And they do so completely...home based internet, phone lines and cell service.

    But if you want to argue that point with me, I'm not participating further than this response. I believe that everyone is entitled to their opinion, even if it's wrong. I doubt the OP wanted a thread filled with a bunch of off subject arguments...he/she just wants some help.
    Semper Fi
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  18. #18  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by greydarrah View Post
    If you're serious, while they provide a decent service (fair coverage over the US), they are a way-to-big monopoly, to such an extent that in my opinion, couldn't care less about the satisfaction of their customers, nor supporting their customers request or problems..they SUCK!!!

    But if you want to argue that point with me, I'm not participating further than this response. I believe that everyone is entitled to their opinion, even it's wrong. I doubt the OP wanted a thread filled with a bunch of off subject arguments...he/she just wants some help.
    Now, greydarrah, could you possibly give us an explanation of just what does ATT have a monopoly on? Your the one accusing them. Don't just make accusations, please articulate just why you think that ATT is a way-to-big monopoly. I have never heard just what a way-to-big a monopoly is.



    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
  19. Thread Author  Thread Author    #19  

    Default Re: At&t shut my Nexus down

    To respond, unlimited data grandfathered in. Not sure why this happened but it did. The issue is fixed for now. All of the other posters should ask why first instead of assuming other scenarios. This forum is to assist not judge. Maybe you should spend more time on yourselves and not crucify others.

    Sent from my Nexus 4 using Android Central Forums
  20. #20  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by greydarrah View Post
    they are a way-to-big monopoly
    wireless service in the US is an oligopoly. It sucks, but cable companies are worse because they typically have monopolies because DSL speeds can't compare to the cable speeds. The only company I hate more than Verizon is Comcast.
    I voided my warranty.
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  21. #21  
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    Default Re: At&t shut my Nexus down

    Terrible! Tweet it make it viral! Post it on att official forum. Then tell em you're dropping att and going prepaid with other company
  22. #22  

    Default Re: At&t shut my Nexus down

    I hate AT&T as much as the next person but think they suck for different reasons (http://forums.androidcentral.com/sho...red a Nexus 4!).

    Them shutting your phone off sounds really sketchy though. What're they doing to do to rectify the situation?

    Sent from my Nexus 4 using Android Central Forums
  23. #23  

    Default Re: At&t shut my Nexus down

    tmx, how was the problem fixed?
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

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  24. #24  

    Default Re: At&t shut my Nexus down

    Quote Originally Posted by idaute View Post
    I think you hit the nail on the head. Its quite obvious what some people will do to avoid paying their fair share (free data plans for the masses - let the rich pay for or internet - sounds like something out of our illustrious leader).

    Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
    Keep the politics out of this forum please.
    We have a place for that. Let's keep it there
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  25. #25  

    Default Re: At&t shut my Nexus down

    Buy a Mifi device and go rogue. 50$ a month will get you 5GB and a 3$ Skype subscription will get you a new phone number an unlimited US calls. Mugen battery is strongly advised.

    I simply don't allow the phone companies to have any access to my devices. They can't be trusted, as I think you've proven. Hypothetically, they could have bricked your phone.

    P.S. punish them for their arrogance. Deny them access to your device and deny them from forcing you to pay for things you don't need.
    jmarkey77 likes this.
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