Defective power adapter

[canucks4life]

So my Nexus 4 OEM USB power adapter was defective pretty much on arrival...at the time when I called warranty support was told the entire device would need to be replaced which seemed like too much of a hassle as the device was working perfectly.

I now see they're selling the USB power adapter standalone for $15.99CA plus $10.99 S+H so decided to call Google up again and after being transferred 3 times to different departments basically got the same story.

I don't understand why it is so difficult just to get a replacement charger sent out???

 

[Tronstar]

I had issues with mine as well, it stopped charging properly after a week. The cable is still good so I just started using a different adapter. Haven't had any issues.