No sound from earpiece in calls

[Carlosaroo]

Hi. I have had my Nexus 4 for a few months and it's been working fine with no issues at all.........until today when I tried to make a call and there's no sound at all from the earpiece. I can use my bluebook car kit fine, and on speaker, but when I using the phone as normal there's no dialing sound or any other sound at all. Any ideas?

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[meyerweb#CB]

I don't mean to insult you, but it's always best to check the obvious first. While in a call, have you pushed the volume up button to make sure in-call volume isn't turned all the way down? This is different than ring volume; you have to be in a call to set it, I believe.

 

[Carlosaroo]

Checked all that and it's on full volume. I'm just a bit lost as to why it's happened.

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[Rizy7]

Rooted by any chance?

 

[Carlosaroo]

No, not rooted. Using Nova launcher and that's about it. Haven't changed anything for a few weeks either.

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[Rizy7]

Hmm thats unusual.. Tried rebooting and the obvious checks?

 

[Carlosaroo]

Yes, rebooted and usual checks. Probably going to do a reset and see what happens. Just had a call and worked Ok, then tried to call my wife and nothing, and when she called me nothing. Very strange no volume buttons changed at all.

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[tuellbelly66]

I FIGURED OUT HOW TO FIX NO SOUND FROM EARPIECE ON MY NEXUS 4 ...Go to settings reset date Bach to Dec last year 2012 unchecked auto update time both checks need unchecked restart phone ...once is on check make sure it works then power back off go in reset to correct date restart the phone and your up and running

 

[Alexandre Gauvin]

Hey-

Have teh same problem... would u ming giving me step by step intructions of what u did above ?

thanks !