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  1. #76  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    my 3 year old dropped my nexus from about 1 foot and shattered the screen after only one week of owning it. I was able to claim it on my insurance for the 150$ deductible. Then after I got my second nexus it fell from my hoodie pocket and I tried to stop the fall and hit the ground so softly and the back of the screen broke so thats when I decided to get a cover
  2. #77  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    I was shocked that the phone cracked on a fall from my bedside table. Horrible or LG and Google. Shame on them both for making a silly phone.
  3. #78  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by Jagdish Prakash View Post
    I was shocked that the phone cracked on a fall from my bedside table. Horrible or LG and Google. Shame on them both for making a silly phone.
    Try dropping anything with a glass screen from your bedside table and see what happens to it.
  4. #79  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    So it's been since early February and mine still remains uncracked. I use no case and haven't since day one. It goes in my pocket and has even been bumped while in there by my car door getting out.
  5. #80  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    I dropped my iphone and told them the truth about how....I got a replacement, took less than 3 days (over a weekend at that)
  6. #81  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by Quinn Roundy View Post
    I dropped my iphone and told them the truth about how....I got a replacement, took less than 3 days (over a weekend at that)
    One of the nice things about Apple and iPhone, they are typically good for at least one courtesy replacement. Drop it again though and they most likely won't be so forgiving.

    Sent from my Nexus 4 using Tapatalk 4 Beta
  7. #82  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by fernandezhjr View Post
    One of the nice things about Apple and iPhone, they are typically good for at least one courtesy replacement. Drop it again though and they most likely won't be so forgiving.

    Sent from my Nexus 4 using Tapatalk 4 Beta

    Not always. My Grandson dropped his iPhone from about a 3 foot height, when it was 2 weeks old and the screen broke. He brought it to an Apple store and they offered to repair it for about $100 ( I think that was the amount).
  8. #83  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Do you know of a place where I can get a repair from?
  9. Thread Author  Thread Author    #84  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Some really thoughtful, intelligent responses on here. Others not so much. For those skeptics and knee jerk sarcastics, pray you don't drop your phone. And have a look at the amount of complaints from other nexus 4 owners for same issue.
  10. #85  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by andrew hansinger View Post
    Some really thoughtful, intelligent responses on here. Others not so much. For those skeptics and knee jerk sarcastics, pray you don't drop your phone. And have a look at the amount of complaints from other nexus 4 owners for same issue.
    It doesn't matter in regards to warranty. Dropping a phone is the user's fault, not the manufacturer's. The best way to eliminate the potential of a back cracking/shattering is don't buy a phone with a glass back. The best way to minimize any glass, front or back, cracking is put some protection on it. No manufacturer is going to warranty physical damage due to a drop. If you are lucky, they may give you a courtesy repair/exchange.

    Sent from my Nexus 4 using Tapatalk 4 Beta
  11. #86  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by fernandezhjr View Post
    It doesn't matter in regards to warranty. Dropping a phone is the user's fault, not the manufacturer's. The best way to eliminate the potential of a back cracking/shattering is don't buy a phone with a glass back. The best way to minimize any glass, front or back, cracking is put some protection on it. No manufacturer is going to warranty physical damage due to a drop. If you are lucky, they may give you a courtesy repair/exchange.

    Sent from my Nexus 4 using Tapatalk 4 Beta
    I think a decent case like the Acase will pretty much protect the back in a reasonable drop. For the folks that choose to use minimal protection like no case or a bumper, then the chances of the back breaking, like any piece of glass, are much better.
  12. #87  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by fernandezhjr View Post
    The best way to eliminate the potential of a back cracking/shattering is don't buy a phone with a glass back.
    That's why Apple quickly abandoned glass backs: It knew a reputation for fragility would deter some people from buying an iPhone.
  13. #88  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by CoMoNexus View Post
    That's why Apple quickly abandoned glass backs: It knew a reputation for fragility would deter some people from buying an iPhone.
    All phones still have glass fronts, so dropping them is still not a good thing to do, no matter what the back is made of. Would be interesting to know the ratio of screens versus back breakage.
  14. #89  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Hello my name is Rhiannon Cormier i am from Saint Andrews Nb Canada , I recently purchased a nexus 4 on a two year contract with fido In Saint John NB canada i also purchased the 89$ warranty and not even having it a week i left it charging all night on my night stand when i woke up in the morning i went to pick it up and it was so hot to touch i dropped it on my carpet and it cracked and now is non responsive and wont work i am not impressed with the company or my service so far something must be done and i expect a exchange or some sort of refund thats not rightt the product is defective
  15. #90  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by rhiwxwe View Post
    Hello my name is Rhiannon Cormier i am from Saint Andrews Nb Canada , I recently purchased a nexus 4 on a two year contract with fido In Saint John NB canada i also purchased the 89$ warranty and not even having it a week i left it charging all night on my night stand when i woke up in the morning i went to pick it up and it was so hot to touch i dropped it on my carpet and it cracked and now is non responsive and wont work i am not impressed with the company or my service so far something must be done and i expect a exchange or some sort of refund thats not rightt the product is defective
    It was so hot, you dropped it..... I can't believe that ......
  16. #91  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by pgud View Post
    Nexus 4 Optimus
    You mean like
  17. #92  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    How can i replace Nexus 4 screen? Kindly somebody guide me through procedure
  18. #93  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Beat this one I've dropped my s4 flat on its screen with a cover on that I paid 3 quid roughly off eBay both times not even a scratch anywhere on the screen. Thank god my cover has a big rim at the front that I'm assuming takes the shock of it falling screen first out rather than sending the shock through to the glass screen.

    Sent from my GT-I9505 using Tapatalk 2
  19. #94  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    PFF this was a one off event. Crashed cycling in a group at 40kpmh landing my phone straight into bitumen no damage at all.

    Posted via the mystical forest creatures that power this Nexus 4.
    Tom Fairclough
    Credo faber est quisque fortunae suae
    I believe every man is the artisan of his own fortune
  20. #95  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    hi guys,
    I`m Ericson from Brazil...
    Now is my day... I recently purchased a nexus 4(3weeks) and for the first time it fell from the sofa and now is broken.. Anyone know how i can replace by myself, where`s the chepeast website to buy new screen and frame?
    i`m so disapointed with it.

    - - - Updated - - -

    hi Rizwan, Did you find the best way how to replace?
  21. #96  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    My Nexus fell from my jacket pocket while kneeling down, fell onto concrete on the top edge.

    And....

    Aside from a scuff on the bezel, a-ok.

    // Tapatalk HD for Android - Nexus 7 //
    Sent by accident, not using the Android Central app
    Nexus 4 (Mako), Amaze 4G on T-Mobile. Nexus 7 16GB. Google Chromebook (2012 Samsung 16gb). Next stop, a Google flush toilet.
    Did I solve your problem? Hit the Thanks button. Was I just a nuisance? Sorry, can't bat .400 every day.
    Fairclough likes this.
  22. #97  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    My girlfriends has survived multiple drops. She eventually broke it today claiming she didn't drop it and doesnt know how it got their. My guess is she dropped it silly girl. Time to get her a dbrand back even though she wants me to replace the back -_-.

    Posted via the mystical forest creatures that power this Nexus 4.
    Tom Fairclough
    Credo faber est quisque fortunae suae
    I believe every man is the artisan of his own fortune
  23. #98  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    I am convinced that these stories of people waking up in the morning with their screens or back broken on their N4, just dropped it and don't want to admit it.
  24. #99  
    Jdane07's Avatar

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    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Why do people assume LG and Google should be liable for replacing phones that have admittedly been dropped?
    They never touted the N4 as a super durable phone to begin with. Use the phone carefully, and put a case on it if you're a clumsy fck.

    Posted via Android Central App
    Captainbob767 likes this.
  25. #100  

    Default Re: Nexus 4 screen cracks - defective - Google and LG do not take responsibility

    Quote Originally Posted by Rizwan Khan5 View Post
    How can i replace Nexus 4 screen? Kindly somebody guide me through procedure
    Someone asked a similar question here. I don't know if he got his problem solved, but hopefully the information can help you, too.
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