Screen goes blank and locks on making call-----NEXUS 4

[pestell]

I'm very new to my andriode phone, so I have a feeling I'm doing something really stupid.
My query is as follows:- If I try and use the smartphone the screen Immediately goes blank and locks on touching the screen to make the call.

I have gone down the path of restoring to factory settings.

john
ps
The call is made but there is no way to terminate the call

 

[pontiac005]

Do you have something covering the proximity sensor such as a case or screen protector?

Sent from my Nexus 4 using Tapatalk 2

 

[pestell]

Well done pontiac005!!

I removed the case and all works well.
Were on the phone is the proximity sensor? I was just wondering if I could adapt the case to suit.

Thanks again from a newbi NEXUS 4 user
John

 

[Fairclough]

Top left corner ish. Just wave your hand over it and in a call and you'll locate it.

Posted via the mystical forest creatures that power this Nexus 4.

 

[Jhonb]

Last night and today I have the same problem. I do a Google search and this is the first result in the search. I read the solution and I look at the upper left hand corner of my screen and what do I see, a blob of something. I clean it off and back in business.

Thanks guys...

 

[sibeans]

I've also found that turning off the "power button to hang up" helps a lot too

Posted from my "CrackDroid" Nexus 4 via the Android Central App

 

[Bob Robinson]

Do you have something covering the proximity sensor such as a case or screen protector?

Sent from my Nexus 4 using Tapatalk 2

Great, dumb screen protector. Cut the corner off, all works!

 

[Patrick Sena]

also have a similar problem how can it be resolved