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  1. Thread Author  Thread Author    #1  

    Default "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings reset

    Hi all

    I reset to factory settings an Android 4.3 Nexus 4. The reset seemed to be done correctly, but when the phone restarted (or I restarted, don't remember), and after typing the PIN number, a dialog message pop ups continuously with the error "Unfortunately, the process com.android.phone has stopped".

    I cannot configure my network settings as this message is throwing my out of the network configuration screen.

    Note that the Nexus was bought with Android 4.2 and later was updated to 4.3. I'm using stock as it came from Google.

    So my Nexus is now unusable. Does anyone know what can fix this issue?

    Thanks
  2. #2  

    Default Rese: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings reset

    Yes
  3. #3  

    Default Re: Rese: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings re

    Quote Originally Posted by john william lukhuleni View Post
    Yes
  4. #4  

    Default Re: Rese: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings re

    Anndroid 4.3 factory settings reset Jerry Gogo Brigety set
  5. #5  

    Default Re: Rese: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings re

    Try for me now it was the network problem

    - - - Updated - - -

    Try for me now it was the network problem
  6. #6  

    Post Re: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings reset

    Yes
  7. #7  

    Default Re: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings reset

    I had the exact same problem with a reoccurring message that would flash on and off every second or so. I did both a data restart then a reboot of the android software by pushing the down volume button then holding the power button. When the LG logo appeared I released both buttons and followed the instructions for an android factory reboot. Apparently it is the SIM card. The android com.android.phone communicates with the SIM card and allows calls and texts to be sent and received using the android software. My SIM card got damaged somehow and could not receive the call from the android app com.android.phone. I had to buy a new SIM card for ten dollars and had my stored files on the SIM moved to the new one and no more problems. Telus and Bell move the files to the new SIM for free i'm sure other major service providers offer the same free service.
  8. #8  

    Default Re: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings reset

    Quote Originally Posted by Cheos View Post
    Hi all

    I reset to factory settings an Android 4.3 Nexus 4. The reset seemed to be done correctly, but when the phone restarted (or I restarted, don't remember), and after typing the PIN number, a dialog message pop ups continuously with the error "Unfortunately, the process com.android.phone has stopped".

    I cannot configure my network settings as this message is throwing my out of the network configuration screen.

    Note that the Nexus was bought with Android 4.2 and later was updated to 4.3. I'm using stock as it came from Google.

    So my Nexus is now unusable. Does anyone know what can fix this issue?

    Thanks
    Cheos,

    Nexus 4 has a problem with android 4.3 (Jelly Bean) and only can run only 4.2 on nexus 4. If you want to upgrade to 4.3 than you have to root the device & force the new APN setting to device. See the thread started at Google Code for this issue and may be google team will resolve this issue in their next release.



    This problem can also be a sync problem with one of the Google service (Example : Calender, Contacts or Email) for this problem you have 2 solutions before factory resetting the device for the detailed procedure you can see the below tutorial

  9. #9  

    Default Re: "Unfortunately, the process com.android.phone has stopped" Android 4.3 Factory settings reset

    Quote Originally Posted by Cheos View Post
    Hi all

    I reset to factory settings an Android 4.3 Nexus 4. The reset seemed to be done correctly, but when the phone restarted (or I restarted, don't remember), and after typing the PIN number, a dialog message pop ups continuously with the error "Unfortunately, the process com.android.phone has stopped".

    I cannot configure my network settings as this message is throwing my out of the network configuration screen.

    Note that the Nexus was bought with Android 4.2 and later was updated to 4.3. I'm using stock as it came from Google.

    So my Nexus is now unusable. Does anyone know what can fix this issue?

    Thanks

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