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  1. Thread Author  Thread Author    #1  

    Default 2 week old nexus 4 shutting down randomly.

    Hey guys first post. I have a two week old nexus 4 that randomly shuts down with enough battery (restarted to 73%). Its not rooted or running anything custom. Thoughts?

    Posted via Android Central App on Nexus4
  2. #2  

    Default Re: 2 week old nexus 4 shutting down randomly.

    If it's on Android 4.3 that's normal. You should check out some of the threads on this site about the 4.3 issue.
    T.
    Ambassador @ iMore

    No, no, no. There's no such thing as cheap and cheerful. It's cheap and nasty & expensive and cheerful. - Jeremy Clarkson
  3. Thread Author  Thread Author    #3  

    Default Re: 2 week old nexus 4 shutting down randomly.

    OK. Is it just a bug in the system? It just happened to me twice in a row.

    Posted via Android Central App on Nexus4
  4. #4  
    Greg C's Avatar

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    Default Re: 2 week old nexus 4 shutting down randomly.

    Were using the Netflix app? If you were then the app is your issue.


    Quote Originally Posted by nips99 View Post
    OK. Is it just a bug in the system? It just happened to me twice in a row.

    Posted via Android Central App on Nexus4
    If my post helped you out...please be kind and hit the "THANKS BUTTON."
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  5. #5  
    Greg C's Avatar

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    Android 4.4.2

    Default Re: 2 week old nexus 4 shutting down randomly.

    If my post helped you out...please be kind and hit the "THANKS BUTTON."
    Thanked by:
    nips99 
  6. Thread Author  Thread Author    #6  

    Default Re: 2 week old nexus 4 shutting down randomly.

    I have the Netflix app but I wasn't using it.. But I did have it open earlier to try and check my account stuff. Should I uninstall it then or just not use it until an update?

    Posted via Android Central App on Nexus4
  7. #7  

    Default Re: 2 week old nexus 4 shutting down randomly.

    Try uninstalling it and see if the problem persists. If not then the app is the problem. Otherwise you can keep the app if it's not the problem.
    T.
    Ambassador @ iMore

    No, no, no. There's no such thing as cheap and cheerful. It's cheap and nasty & expensive and cheerful. - Jeremy Clarkson
  8. #8  
    Greg C's Avatar

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    Android 4.4.2

    Default Re: 2 week old nexus 4 shutting down randomly.

    It is definitely the Netflix app causing this. You can do whatever you want with the app. I use my my Netflix app still. Afterwards I shut my phone off and restart it... that way I know the app is closed.


    Quote Originally Posted by nips99 View Post
    I have the Netflix app but I wasn't using it.. But I did have it open earlier to try and check my account stuff. Should I uninstall it then or just not use it until an update?

    Posted via Android Central App on Nexus4
    If my post helped you out...please be kind and hit the "THANKS BUTTON."
  9. #9  
    fubaracing7374's Avatar

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    Default Re: 2 week old nexus 4 shutting down randomly.

    Just experienced the same thing with the Netflix app twice today.

    Sent from my Nexus 4 using Tapatalk 2
  10. Thread Author  Thread Author    #10  

    Default Re: 2 week old nexus 4 shutting down randomly.

    OK thanks guys I'm just not going to use the app until I see its been updated.

    Posted via Android Central App on Nexus4
  11. Thread Author  Thread Author    #11  

    Default Re: 2 week old nexus 4 shutting down randomly.

    hey guys sorry to bump this but the netflix app just updated and everything works fine now. no freezing or whatnot. thanks guys.
  12. #12  

    Default Re: 2 week old nexus 4 shutting down randomly.

    No need to say sorry. Thanks for updating us.

    Sent from my Nexus 4 running Android 4.3 using Tapatalk 4
  13. #13  

    Angry Re: 2 week old nexus 4 shutting down randomly.

    I've had this happen a few times, 1 month old nexus 4, full battery, NO NETFLIX, I don't use that and it sometimes randomly just turns off, which is brilliant if you had an emergency or you were out and had no outlet. Cause it seems the only way to fix it is by plugging it into the plug socket and pressing and holding on.
    Wtf is going on google? This is BOLLOCKS!
  14. #14  

    Default Re: 2 week old nexus 4 shutting down randomly.

    Quote Originally Posted by galaxyboy View Post
    If it's on Android 4.3 that's normal. You should check out some of the threads on this site about the 4.3 issue.
    I don't think that is a fair statement at all. My wife and I are both running 4.3 on Nexus 4's and neither of us suffers from random shutdowns.

    The more likely explanation is that the OP is running an app which is not compatible with the latest OS updates. This happens every time an OS update hits the street, whether Android, iOS, Windows, Mac, or even PalmOS.
  15. #15  

    Default Re: 2 week old nexus 4 shutting down randomly.

    Quote Originally Posted by N4Newbie View Post
    I don't think that is a fair statement at all. My wife and I are both running 4.3 on Nexus 4's and neither of us suffers from random shutdowns.

    The more likely explanation is that the OP is running an app which is not compatible with the latest OS updates. This happens every time an OS update hits the street, whether Android, iOS, Windows, Mac, or even PalmOS.
    Yeah that happens but this is so widespread that it has to be an issue with the OS.
  16. #16  

    Default Re: 2 week old nexus 4 shutting down randomly.

    This also occurs with the Snapchat app. The problem the developers blame the reboots on a problem with Android and did nothing to fix it.

    Posted via Android Central App via my Nexus 4

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