Can anyone here who?s more knowledgeable and experienced give me some advice? Thanks so much in advance!
A lot of things can affect an update. You'll need to give more information, like:
- When did you buy your phone?
- Did you buy your phone from the Google Play store or from a carrier (e.g. T-Mobile)?
- Do you have the original Nexus 4 or the revised one with the rubber feet on the back?
- Did you root your Nexus 4, or is it unrooted?
- Are you running a custom ROM, or is it stock?
- Did you run a virus scan before the update?
- Did you charge your Nexus 4 to 100% before performing the update?
- Did you have your Nexus 4 plugged in while performing the update?
- Are you powering the phone via a wall jack or via the USB port of a computer?
- Do you have LTE enabled on your Nexus 4?
- Did you enable airplane mode before running the update?
- Which carrier you are using (e.g. AT&T or T-Mobile)?
- Did you wait for the OTA, or did you force the update somehow?
- Have you sideloaded any apps?
- How much free space (out of the 8 or 16 GB) was available at the time of the update?
- Is your Nexus 4 brand new, used, or refurbished?
- Did you try to overclock the CPU?
- Is the data on your Nexus 4 encrypted?
- Are you running 2-factor authentication?
- Did you put a working SIM inside your Nexus 4 during the update?
- Are you using any 3rd party accessories with your Nexus 4?
There's probably one more thing, but I can think of anything else right now.