T-Mobile Data Speed Issues

[anon(5719825)]

For the past few weeks, I have been having problems with data speeds on two phones, a Nexus 4 and an iPhone 4S. Both are using the $30 100 minute, 5GB plan. Both are barely into 1.1GB data with plenty of data to go for the month. Several times per week, I go to do something and the speeds are edge speed, about 0.42Mbps. Rebooting the phones always fixes it for sometimes a day or two or longer.

I also have my iPad Mini running the 3.5GB data plan and it gets a great LTE connection and it never has had this problem.

Anyone else having this problem?

 

[Citizen Coyote]

I haven't noticed this where I am, although I have noticed that my overall speeds have dropped a little from their highs at the beginning of the year. Could just be increased network congestion or a side effect of the LTE rollout.

Have you tried resetting your APN settings? Make a note of any changes you've made, then reset them back to default. Try the default before you make any changes yourself and see what happens.

 

[bobsacomano]

This situation started happening to me 5 months ago. Went from 15-20 Mbps down to 0.1-0.3 Mbps. Multiple inquiries to customer service did nothing, unto I finally emailed the CEO of T-Mobile. I received a call from executive customer care who explained to me that the backhaul to my tower was leased from a company that pulled out. The quick fix was what resulted in the speed degradation and that ATT will lease upgraded equipment to this site starting in a few months.

Sent from my Nexus 4 using Tapatalk 2

 

[anon(5719825)]

Thanks. I'm about ready to give up T-Mobile for a few months and go to AT&T until this stops happening.

 

[OhioG]

Thanks. I'm about ready to give up T-Mobile for a few months and go to AT&T until this stops happening.

One of the potential reasons is that T-Mo is reframing a lot of spectrum to LTE so that COULD be a reason.

have you considered flashing the LTE radios? I actually got better battery performance on LTE