1. Darci Thomson's Avatar
    I keep getting a system message saying 'couldn't sign in', but when I check my email it's all current. I took the account off and put it back on again and the password is correct and all that, but it keeps sending this message and it is driving me nuts. When I click it, it says "the username or password for [email address removed] is incorrect. Update them now?". But it isn't incorrect. ARGH. Does anyone know what this is about?
    Ajayan K Rajan likes this.
    09-15-2013 05:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central!

    That doesn't sound right. I'd be concerned about malware trying to to phish some password information from you. Can you post a screenshot of that message? Take a screenshot by pressing the power button and the volume down button at the same time.
    09-15-2013 06:05 PM
  3. Darci Thomson's Avatar
    I use two antivirus programs, so hopefully it's not that

    this is the screen shot

    Attachment 81526
    09-15-2013 06:24 PM
  4. B. Diddy's Avatar
    Attachment doesn't show up. What antivirus apps do you have installed? In general, it isn't a good idea to have more than one installed, because they can interfere with each other.
    09-15-2013 06:36 PM
  5. IAmSixNine's Avatar
    Try signing in on a computer first.
    You may have attempted wrong a time or two from the phone and its asking for verification which you cant do there.
    So go to a computer, sign into it, then go to your phone and try to sign in.
    09-16-2013 10:51 AM
  6. pinsharp's Avatar
    I am also getting this problem ..is there an answer yet ?
    12-29-2013 04:16 AM
  7. marcspear's Avatar
    My phone started doing this last night.
    What a POS--I can't go a week without some bug with kit Kat. Nexus 4.
    12-29-2013 10:33 AM
  8. srkmagnus's Avatar
    Sign out of your Google account then sign back in. Also, take a look at some of the Google services that may need to sign in to work, such an Google Plus.

    Sent from my Nexus 5 using AC Forums mobile app
    12-29-2013 11:26 AM
  9. SMMM's Avatar
    Hi there, I also have a NEXUS 4 and also keep getting the the following error messages "Couldn't sign in" and "Account Action Required" for my gmail account. The gmail message says I have entered an incorrect password or my account has changed. It asks me to re-type my password or if I have forgotten and need to recover this to recover my account to click a link. the other message popping up at the same time is 'Couldn't sign in" to my yahoo account. They must be linked somehow, because they have both started popping up at the same time. And this isn't the first time they have been popping up from time to time and when they do they are continuous.
    06-15-2014 07:04 PM
  10. IAmSixNine's Avatar
    When that message appears for google its always best to use a desktop or laptop or something with a good browser to try to log into your gmail account.
    You will need to pass account verification and doing it on the phone isnt a good way to do it. Once you have successfully logged into your gmail from another source, Then you should try to attempt to log in on the phone.
    06-16-2014 10:12 AM
  11. beckster03's Avatar
    Hi I am experiencing problems signing into my daughters tablet, I know the username and password are correct as I re did the password on my iPad. It's getting very frustrating as I'm struggling on what to do and google are so hard to contact.

    This all started as my daughter forgot the swipe password at the beginning.

    Can anyone help please?
    07-30-2014 03:58 PM
  12. Evan Redmon's Avatar
    qwerty lorem ipsum yada yada yada
    Attached Thumbnails problems with gmail - I keep getting a message saying "couldn't sign in"-gnss.png  
    01-10-2015 07:49 AM
  13. William Holmes2's Avatar
    I use two antivirus programs, so hopefully it's not that

    this is the screen shot

    Attachment 81526
    Eh
    03-03-2015 10:37 PM
  14. devans115's Avatar
    I have started to get this message 3 times in a row, every 15 minutes today. I have tried all of the suggestions including re-booting my Nexus 4 and nothing has worked. Very frustrated what else can I do.
    04-02-2015 05:15 PM
  15. mahendra26's Avatar
    I had this problem. For some reason I got into a porn website (don't know why - trust me as I do not go to these sites) and each time I tried to connect to the internet using chrome, all I could see was porn stuff. Tried clearing everything on the phone, but no success. So, I reset the phone to factory setting. Once I did that and signed on to gmail, I got a problem with gmail - "couldn't sign in" and then "could not connect to server...".

    Called Tmobile, my phone provider. We reset the phone once again to factory setting and re-signed on to gmail. Problem solved.

    Thought I would let you guys know.
    06-01-2015 08:34 PM
  16. SEASF's Avatar
    I have been having this same problem on my Mac as well as on my Android phone. Total pain. What else can be done to eliminate the problem. Thanks
    07-12-2015 09:46 PM
  17. Francis Itemo's Avatar
    I keep getting a system message saying 'couldn't sign in', but when I check my email it's all current. I took the account off and put it back on again and the password is correct and all that, but it keeps sending this message and it is driving me nuts. When I click it, it says "the username or password for [email address removed] is incorrect. Update them now?". But it isn't incorrect. ARGH. Does anyone know what this is about?
    07-19-2015 02:18 AM
  18. Muhamad Akmar's Avatar
    me too..........i got the same problem......i have try many way to fix it.......it is pain in the ***......will u find away for me please......it said(couldn't sign in......can't establish a reliable connection to the server.This could be a temporary problem or your android device may not be provisionesd for data service.If it continues,call customer care.)
    09-06-2015 10:45 PM
  19. Cody VanDeusen's Avatar
    cool thanks!
    09-12-2015 07:13 PM
  20. Vijay Bhosale's Avatar
    Frequently I am getting message that is you couldn't sign in account whenever I select it shows server is not available

    Posted via the Android Central App
    03-18-2016 04:32 AM
  21. luhar1995's Avatar
    I keep getting a system message saying 'couldn't sign in', but when I check my email it's all current. I took the account off and put it back on again and the password is correct and all that, but it keeps sending this message and it is driving me nuts. When I click it, it says "the username or password for [email address removed] is incorrect. Update them now?". But it isn't incorrect. ARGH. Does anyone know what this is about?
    I also had the same problem but now solved. You have probably restricted data usage of google play services. Try enabling it and then refresh the gmail app. It worked for me.
    09-30-2016 11:55 PM

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