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  1. Thread Author  Thread Author    #1  

    Default problems with gmail - I keep getting a message saying "couldn't sign in"

    I keep getting a system message saying 'couldn't sign in', but when I check my email it's all current. I took the account off and put it back on again and the password is correct and all that, but it keeps sending this message and it is driving me nuts. When I click it, it says "the username or password for [email address removed] is incorrect. Update them now?". But it isn't incorrect. ARGH. Does anyone know what this is about?
    Last edited by NotJustAPhone; 09-15-2013 at 06:18 PM.
  2. #2  

    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    Welcome to Android Central!

    That doesn't sound right. I'd be concerned about malware trying to to phish some password information from you. Can you post a screenshot of that message? Take a screenshot by pressing the power button and the volume down button at the same time.
  3. Thread Author  Thread Author    #3  

    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    I use two antivirus programs, so hopefully it's not that

    this is the screen shot

    Attachment 81526
  4. #4  

    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    Attachment doesn't show up. What antivirus apps do you have installed? In general, it isn't a good idea to have more than one installed, because they can interfere with each other.
  5. #5  

    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    Try signing in on a computer first.
    You may have attempted wrong a time or two from the phone and its asking for verification which you cant do there.
    So go to a computer, sign into it, then go to your phone and try to sign in.
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  6. #6  

    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    I am also getting this problem ..is there an answer yet ?
  7. #7  

    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    My phone started doing this last night.
    What a POS--I can't go a week without some bug with kit Kat. Nexus 4.
  8. #8  
    srkmagnus's Avatar

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    Default Re: problems with gmail - I keep getting a message saying "couldn't sign in"

    Sign out of your Google account then sign back in. Also, take a look at some of the Google services that may need to sign in to work, such an Google Plus.

    Sent from my Nexus 5 using AC Forums mobile app

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