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  • 3 Post By Jerry Hildenbrand
  • 2 Post By Niloofar6
  1. Thread Author  Thread Author    #1  

    Unhappy Nexus 4 doesn't connect to computer as media device!

    I can't connect my Nexus 4 to my laptop as a media device anymore! But I still can connect it as camera device.It happened after changing windows.The device driver was installed for the camera mode when connected for the first time,but not for media device mode! It just says "connected as media device" but I can't see anything in my computer! Do I need to install drivers manually? How?
  2. #2  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Did you recently change the security settings on the phone? You are aware, that if your phone has a PIN lock, for example, you will not be able to browse the phone from Windows Explorer until you enter the PIN code, correct?

    [edit]

    We are talking Windows, yes? What version?
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  3. Thread Author  Thread Author    #3  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by N4Newbie View Post
    Did you recently change the security settings on the phone? You are aware, that if your phone has a PIN lock, for example, you will not be able to browse the phone from Windows Explorer until you enter the PIN code, correct?

    [edit]

    We are talking Windows, yes? What version?
    Windows 7 64 bit.Like it used to be. And no,I haven't changed security settings on my phone.No PIN! And I can connect it as camera device without any problem! Just doesn't connect as media device;which means I only have access to my images!
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  4. #4  
    badbrad17's Avatar

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    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by Niloofar6 View Post
    Windows 7 64 bit.Like it used to be. And no,I haven't changed security settings on my phone.No PIN! And I can connect it as camera device without any problem! Just doesn't connect as media device;which means I only have access to my images!
    You should be able to get the same results with camera mode do you not? I had a similar issue when I upgraded to 4.3 but never had a issue connecting it via camera mode.

    You can also consider using the AirDroid app which connects to your device via your browser wirelessly. Quite handy.
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  5. Thread Author  Thread Author    #5  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by badbrad17 View Post
    You should be able to get the same results with camera mode do you not? I had a similar issue when I upgraded to 4.3 but never had a issue connecting it via camera mode.

    You can also consider using the AirDroid app which connects to your device via your browser wirelessly. Quite handy.
    I can only see my images in camera mode.Yes I've been using AirDroid but It takes time (just a little bit maybe) and is not always available.I really need USB connection!

    Sent from my Nexus 4 using AC Forums mobile app
    Last edited by Niloofar6; 09-30-2013 at 08:12 PM.
  6. Thread Author  Thread Author    #6  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Don't yo think I should install drivers?! Is there a website I can find it? Seems like 4.3 problem then.

    Sent from my Nexus 4 using AC Forums mobile app
  7. #7  
    badbrad17's Avatar

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    Default Re: Nexus 4 doesn't connect to computer as media device!

    You shouldn't need to. They should install when you plug it in. Have you tried a different computer?

    Sent from my Nexus 4 using AC Forums mobile app
    Android Evangelist
    HTC Desire + Samsung Galaxy SIIx + Transformer TF101 and Prime + Nexus 4
  8. #8  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Common Windows 7 issue that has nothing to do with Android (this time)

    Plug your phone in.
    Find it in the device manager (look for the yellow triangle)
    Right click, and choose "Update Driver Software ..."
    Choose "Browse my computer for driver software"
    Choose "Let me pick from a list of device drivers on my computer"
    Scroll down and pick "portable devices", click Next
    Choose Standard MTP Device > MTP USB Device
    When it warns you that things may go tits up, click yes anyway.
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  9. #9  
    badbrad17's Avatar

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    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by Niloofar6 View Post
    Don't yo think I should install drivers?! Is there a website I can find it? Seems like 4.3 problem then.

    Sent from my Nexus 4 using AC Forums mobile app
    I found that if I have usb debugging off it won't work. I switched that on in my settings and it works.

    Sent from my Nexus 4 using AC Forums mobile app
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    HTC Desire + Samsung Galaxy SIIx + Transformer TF101 and Prime + Nexus 4
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  10. Thread Author  Thread Author    #10  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by badbrad17 View Post
    You shouldn't need to. They should install when you plug it in. Have you tried a different computer?

    Sent from my Nexus 4 using AC Forums mobile app
    That's the problem. It's not installed automatically

    Sent from my Nexus 4 using AC Forums mobile app
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  11. Thread Author  Thread Author    #11  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by Jerry Hildenbrand View Post
    Common Windows 7 issue that has nothing to do with Android (this time)

    Plug your phone in.
    Find it in the device manager (look for the yellow triangle)
    Right click, and choose "Update Driver Software ..."
    Choose "Browse my computer for driver software"
    Choose "Let me pick from a list of device drivers on my computer"
    Scroll down and pick "portable devices", click Next
    Choose Standard MTP Device > MTP USB Device
    When it warns you that things may go tits up, click yes anyway.
    Done! It's fixed now! Thank you

    Sent from my Nexus 4 using AC Forums mobile app
  12. #12  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    FINALLY someone who had the answer to this! Thank you so much ^_^!
  13. #13  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Thank you so much!!
  14. #14  

    Post Re: Nexus 4 doesn't connect to computer as media device!

    Settings → Storage → ⋮ → USB-connection to computer → MTP media device
  15. #15  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Thanks boss i am almost saved.. I have been searching for this simple thing since 4 hours
  16. #16  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Stupid question here. I have windows 8 so maybe this is the problem but...

    Plug phone into what? The computer?

    And where are you finding device manager? On the computer or on the phone? I have it on neither that I can see.
  17. #17  
    badbrad17's Avatar

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    Default Re: Nexus 4 doesn't connect to computer as media device!

    Quote Originally Posted by Edukator99 View Post
    Stupid question here. I have windows 8 so maybe this is the problem but...

    Plug phone into what? The computer?

    And where are you finding device manager? On the computer or on the phone? I have it on neither that I can see.
    It's not Windows 8.

    Plug it into your computer via USB.

    Device manager is in your control panel on your computer.

    Sent from my Nexus 4 using AC Forums mobile app
    Android Evangelist
    HTC Desire + Samsung Galaxy SIIx + Transformer TF101 and Prime + Nexus 4
  18. #18  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    - - - Updated - - -

    Quote Originally Posted by master1147 View Post
    @Sendil R
    Thank you very much.i've been looking for this for weeks.thanks for the advice.
  19. #19  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    I did the same think but it replyes: "This device can not start.(Code 10)"
  20. #20  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    The same thing happened to me, just follow instructions from Sendil R

    On your device, go to:
    Settings → Storage → ⋮ → USB-connection to computer → MTP media device

    Don't miss the step to click the 3 dots in top right corner. Unplug and replug device.
  21. #21  

    Default Re: Nexus 4 doesn't connect to computer as media device!

    Nexus 4 doesn't connect to computer as media device!-usb-comp-conn.png

    It's hidden in the STORAGE Menu

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