03-04-2017 01:55 PM
33 12
tools
  1. fam617's Avatar
    My family member has a Nexus 4 (not rooted) and is seeing weird errors. Cannot access Google Play store, the date and time is messed up. Does anyone know 1) why this happens? 2) what this is and how to fix!?!
    -img_20130930_215240.jpg
    -img_20130930_215310.jpg
    -img_20130930_215330.jpg
    09-30-2013 10:18 PM
  2. RumoredNow's Avatar
    What build of Android is the N4 running???

    There were significant updates to Play when the Y build was released...

    Make sure it is up-to-date or flash the Factory Image.
    Andres Posner likes this.
    09-30-2013 11:06 PM
  3. still1's Avatar
    go here and push install it to your device https://play.google.com/store/apps/d...le.android.gms

    make sure u have internet. your wifi and the signal bar is white which is weird.
    fam617 likes this.
    10-01-2013 12:38 AM
  4. Sicily1918's Avatar
    Probably due to the date being 1970...

    1. Go to Settings -> Storage
      • Clear the Cache (select the item and hit OK to clear it), then:

    2. Go to Settings -> Date & Time
      • Check the first 2 options -- if they're selected already, uncheck and re-select them; see if the time fixes itself.
      • If it works, reboot the device and see if the time sticks. If not:

    3. Power off the device, pull out the SIM and re-insert it, then power on the device.
      • Repeat Step 2.
      • If that doesn't work:

    4. Try a different SIM (preferably on a different carrier).
    5. Lastly, try to manually set the date to within a few minutes of the actual time, then see if it survives a reboot.


    If all of that fails, I would suggest booting into recovery (while device is off, hold Power + Volume Down until you the the 'laying down android' screen) and doing a factory reset (back up your data first).

    Finally, I have heard of this happening every now and then and I know at least some devices have a small battery backup for the clock (much like a computer) that could have died -- although even if that were true, the device's time should have updated itself once it had booted up and gotten data access (carrier or WiFi).
    frenziedfemale likes this.
    10-01-2013 12:47 AM
  5. frenziedfemale's Avatar
    I agree it is due to the date issue. Google will not play nicely if the date and time are incorrect.
    10-01-2013 02:03 AM
  6. N4Newbie's Avatar
    Also, go to Settings -> Apps -> All (tab at top of screen) -> Google Play Services and make certain someone hasn't disabled it.
    10-01-2013 07:18 AM
  7. fam617's Avatar
    go here and push install it to your device https://play.google.com/store/apps/d...le.android.gms

    make sure u have internet. your wifi and the signal bar is white which is weird.
    UPDATE: This was exactly it! He needed to update this. Weird that when he searched for it in the Play Store is wasn't found. Same with me...I do see it in my Apps list though. Is this something that updates on its own? His phone is always dying so I am thinking it died during update sometime in the past.

    Thanks again for all the responses. Always find answers in this forum...love it.

    Sent from my Nexus 4 using AC Forums mobile app
    10-02-2013 08:22 AM
  8. still1's Avatar
    UPDATE: This was exactly it! He needed to update this. Weird that when he searched for it in the Play Store is wasn't found. Same with me...I do see it in my Apps list though. Is this something that updates on its own? His phone is always dying so I am thinking it died during update sometime in the past.

    Thanks again for all the responses. Always find answers in this forum...love it.

    Sent from my Nexus 4 using AC Forums mobile app
    glad the issue is fixed. yes, "play store service" is a service which you wont find by searching in the playstore. its hidden and you need the link.
    and it auto update and as u mentioned the update might have failed
    budnik and umairrkhan like this.
    10-03-2013 10:30 AM
  9. Roger Munday's Avatar
    I agree it is due to the date issue. Google will not play nicely if the date and time are incorrect.
    Solved the issue for me. Checked date/time and found both were way out, the phone (Samsung S2) had suddenly lost both since installing Google+. Reset date and time and suddenly everything is working again. Thanks to all who flagged this up.
    10-17-2013 10:52 AM
  10. abhishek dubey's Avatar
    Hi guys,
    Even I faced the same issue, but in my case the date and time hasn't messed up, but the google play services are unavailable . Moreover to add to it my volume button doesn't work at home screen. Any help in these two regards will be highly solicited.
    10-29-2013 12:43 PM
  11. fam617's Avatar
    Have you tried this link? It worked for me.

    https://play.google.com/store/apps/d...le.android.gms
    10-29-2013 01:07 PM
  12. Bryan Joshua's Avatar
    I update my Google Play Service but i received "package file was not signed correctly" ?? My Phone is SGY with custom rom Nemesis 2.5 Hybrid Holo Edition
    11-26-2013 08:40 AM
  13. shebajd1's Avatar
    I have an Emerson EM543 4.3" tablet running 4.1.n (can't remember). It doesn't come with Google Play. I installed 1Mobile Market appstore, then found and downloaded Google Play Services. I then downloaded Google Hangouts & Google Drive. When I go to open both of these apps, I get this same message. Is that because I don't have Google Play on this device? Is there a way to get it installed to make these apps work? Hangouts was one reason I bought this tablet. It's small & cheap, but it was what I was looking for. Thanks.
    yyue likes this.
    12-25-2013 09:34 PM
  14. still1's Avatar
    I have an Emerson EM543 4.3" tablet running 4.1.n (can't remember). It doesn't come with Google Play. I installed 1Mobile Market appstore, then found and downloaded Google Play Services. I then downloaded Google Hangouts & Google Drive. When I go to open both of these apps, I get this same message. Is that because I don't have Google Play on this device? Is there a way to get it installed to make these apps work? Hangouts was one reason I bought this tablet. It's small & cheap, but it was what I was looking for. Thanks.
    you have to install gapps rather than just the service.. google it to find the gapps for your device
    yyue likes this.
    12-26-2013 10:57 AM
  15. someguy01234's Avatar
    you have to install gapps rather than just the service.. google it to find the gapps for your device
    Not going to be easy doing that if the device doesn't have root.
    12-26-2013 11:33 PM
  16. Ronalyn Dulay's Avatar
    i have the same problem.. but the difference is I cant install google play services on my HDC galaxy s4.. do anyone know how to fix this??
    Sunny1012 likes this.
    03-18-2014 07:51 PM
  17. James West2's Avatar
    UPDATE: This was exactly it! He needed to update this. Weird that when he searched for it in the Play Store is wasn't found. Same with me...I do see it in my Apps list though. Is this something that updates on its own? His phone is always dying so I am thinking it died during update sometime in the past.

    Thanks again for all the responses. Always find answers in this forum...love it.

    Sent from my Nexus 4 using AC Forums mobile app
    I clicked the link and installed but it gave "Unable to install - incompatible with other appss on this device device.
    06-02-2014 08:41 AM
  18. James West2's Avatar
    Anybody have an idea?
    06-06-2014 01:40 AM
  19. Paul Salatandre's Avatar
    mine is not disabled but it has that error
    06-25-2014 02:50 AM
  20. Aafreen Nazhat's Avatar
    hello..i have the same prlm..google play service,which some of your app rely on".. plz help me.. what to do
    07-01-2014 02:10 PM
  21. mehulkashyap's Avatar
    Following steps helped me. May be you can try.

    1. Go to Settings -> Apps
    2. Find Google play
    3. Click on Uninstall updates
    4. Once Uninstall update is done, Open Google Play several times till it updates to latest version itself.
    5. Open youtube to check if the message is gone and you are able to open youtube.
    10-02-2014 02:02 AM
  22. special 26's Avatar
    My device is galaxy note3 sm-n900 ..
    I have same problems, & Google play service is disable but it can't be enable. Please solve this so I can enable it..
    10-13-2014 05:24 AM
  23. RyanRey18's Avatar
    I have the same problem. Since I have updated my Google Play Services, all the Gapps such as Keep, Gmail etc. tell that Google Play Services is not supported on my device. I hope someone would help me fix this.
    10-17-2014 11:19 PM
  24. Jojo Ordenes's Avatar
    my Google play services was uninstalled before. But when I needed it, I tried to look it up on Google Play but couldn't find it. Tried to re-install it from my laptop to my Samsung Galaxy note 3. when i finished downloading/updating it, it still says that " package file was not signed correctly blah blah and try deleting the app and re-install it." when I also tried to open Google +, it says "Google Play services, which some of your applications rely on, is not supported by your device". Please help!!!

    Google Play Services can be found on my "ALL" apps, but there's no option there that could uninstall it there.
    Please help me on this. thanks
    03-14-2015 10:46 PM
  25. Patricia Rizk's Avatar
    I got the same message while linked any game to gmail or while opening it. I try to go to the link mentionned and install google play service though i have this app on my apps. after installing it , it shows a notification: "package file was not signed correctly. uninstall the previous copy of the app and try again," what can i do to resolve this problem. I already have google play services. It is senn that no one can disable this service from my phone. why the message of : ' google play servises, which most of your applications..." appears? Please help me.
    04-06-2015 05:22 AM
33 12

Similar Threads

  1. can't get rid of "download failed; insufficient memory" status
    By fleet admiral awesome in forum General Help and How To
    Replies: 5
    Last Post: 08-05-2016, 01:44 PM
  2. Lock Screen Multiple Application Widget?
    By jsoni413 in forum Pure Widgets
    Replies: 3
    Last Post: 03-28-2014, 07:22 AM
  3. skinned Google apps
    By Ualrdynodo in forum Android Apps
    Replies: 2
    Last Post: 10-19-2013, 11:48 PM
  4. Does Android play nice with Macs?
    By kelton in forum General Help and How To
    Replies: 1
    Last Post: 10-01-2013, 03:55 PM
  5. ? about wi-fi on/off
    By Stashsmom in forum Verizon HTC One
    Replies: 1
    Last Post: 10-01-2013, 01:14 AM
LINK TO POST COPIED TO CLIPBOARD