Saved files getting deleted.

sonicresidue

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Oct 29, 2012
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Stock Nexus 4 on KitKat 4.4.2. However the problem has been occurring since before the update.

I keep a few files saved on my phone under "downloads" including a spreadsheet with a work schedule that I refer to regularly. However, the file often gets deleted for no apparent reason. Sometimes it happens within a few days of saving the file, sometimes after a few weeks. I'm not sure what's causing this but it is always the same file. It will be listed under the downloads section, but when I go to open it I get an error message saying the file can't be found.

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srkmagnus

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May 23, 2010
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Have you tried moving the files out of downloads and save to another directory/folder, i.e. work?

I'm not sure why these files are being deleted. Could you be sync'ing the files to a computer and deleting the original on your phone after transferring?
 

sonicresidue

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I'll try setting up another folder and see what happens. The last time it occurred, it happened after I deleted the email to which it was originally attached, but not immediately. I cannot recall if this was the case in other instances. And, if that IS the reason, I'm really not sure why that would happen. It's rather annoying.
 

sonicresidue

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Bumping this even though its a bit old.

I set up a separate directory and copied the same file from the downloads directory in to the new directory. Even after moving the file into a separate directory its still got deleted. I open the file, attempted to edit it, then attempted to save and got an error message saying that my changes could not be safe. When I went back an attempted to re open the file I got a message saying that it was unable to do so.

Any ideas as to why the phone seems to randomly delete Quickoffice files?

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sonicresidue

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Bump... It seems to happen only after I try and edit the file. It also only seems to happen with Excel spreadsheets

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