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  1. Thread Author  Thread Author    #1  

    Default Wi-Fi hotspot for T-Mobile isn't working.

    I tried tethering my friends iPhone to my Nexus 5 at work today and when I tried to connect it takes me to a tmobile website saying I do not have a hotspot account.... So I put my SIM back in my nexus 4 and I had no troubles sharing my data connection. Can i not share my Wi-Fi do to lte?

    Sent from my Nexus 5 using Tapatalk
    Last edited by edr1983; 11-08-2013 at 02:24 AM.
  2. #2  

    Default Re: Wi-Fi hotspot for tmobile not working

    Call tmobile tech support and make them escalate your issue to their engineers.

    I had exactly same problem before.

    @T-Mobile GN3
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  3. Thread Author  Thread Author    #3  

    Default Re: Wi-Fi hotspot for tmobile not working

    I just called tmobile and they told me that they do not allow mobile tethering anymore since they are in the process of migrating everyone into there new plans. The only way to is to sign up for a tethering plan. Hmmmmmm

    Sent from my Butthole using Angry Birds app
  4. #4  

    Default Re: Wi-Fi hotspot for tmobile not working

    Quote Originally Posted by edr1983 View Post
    I just called tmobile and they told me that they do not allow mobile tethering anymore since they are in the process of migrating everyone into there new plans. The only way to is to sign up for a tethering plan. Hmmmmmm

    Sent from my Butthole using Angry Birds app
    that doesn't sounds right. what plan do you have?
  5. Thread Author  Thread Author    #5  

    Default Re: Wi-Fi hotspot for tmobile not working

    500 minute value plan with unlimited nationwide 4g

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  6. Thread Author  Thread Author    #6  

    Default Re: Wi-Fi hotspot for tmobile not working

    They said I need to switch up to simple choice plan

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  7. #7  

    Default Re: Wi-Fi hotspot for tmobile not working

    you probably need to, I don't think there is a 500 min value plan any more.
  8. Thread Author  Thread Author    #8  

    Default Re: Wi-Fi hotspot for tmobile not working

    Confusing since they said I would be in a no contact plan but still obligated to my 2 year agreement

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  9. Thread Author  Thread Author    #9  

    Default Re: Wi-Fi hotspot for tmobile not working

    But the person who helped me didn't really know what she was talking about, which makes me think. She asked how I had a nexus 5 if tmobile hasn't released it yet? I told her I bought it at the play store.

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  10. #10  
    csloomis's Avatar

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    Default Re: Wi-Fi hotspot for tmobile not working

    If I remember correctly they had released a statement that all plans were going to be transitioned to Simple Choice plans anyways.
  11. Thread Author  Thread Author    #11  

    Default Re: Wi-Fi hotspot for tmobile not working

    Yeah, that's what she told me. But the weird thing is that I can tether with my nexus 4 though. I wonder if it not being a lte device has something to do with it.

    Sent from my Butthole using Angry Birds app
  12. Thread Author  Thread Author    #12  

    Default Re: Wi-Fi hotspot for tmobile not working

    Or maybe the nexus 5 is not on their system yet? I'm stumped.

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  13. #13  
    csloomis's Avatar

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    Default Re: Wi-Fi hotspot for tmobile not working

    It could be either of those problems. Try changing your preferred network mode down to 3g so it is off of LTE and see if it works then. If it does it answers the question.
  14. Thread Author  Thread Author    #14  

    Default Re: Wi-Fi hotspot for tmobile not working

    nope I still get this. I guess the nexus 4 is the only one allowed by tmobile for free hotspot. I guess I'll just take both phones to work and switch as necessary.

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  15. #15  

    Default Re: Wi-Fi hotspot for tmobile not working

    I think in the fine print somewhere the nationwide unlimited 4g is the only plan that doesn't have some amount of tethering built in. That's what i have also and can't tether. I think it might have been weird that it was working on the 4.

    Sent from my HTC VLE_U using Tapatalk
  16. #16  

    Default Re: Wi-Fi hotspot for tmobile not working

    Quote Originally Posted by thefishhawk View Post
    I think in the fine print somewhere the nationwide unlimited 4g is the only plan that doesn't have some amount of tethering built in. That's what i have also and can't tether. I think it might have been weird that it was working on the 4.

    Sent from my HTC VLE_U using Tapatalk
    Unlimited 4G prepaid plans now get 2.5GB of tethering as do the 2.5GB 4G plans and all prepaid plans have some tethering. I can't speak for the old contract plans or the post paid ones.
    Pat

    Galaxy Nexus 10 - stock KitKat 4.4.4
    Galaxy Nexus 7 (2nd Generation) - stock KitKat 4.4.4
    Chromecast
    Nexus 5 - stock KitKat 4.4.4
  17. #17  

    Default Re: Wi-Fi hotspot for tmobile not working

    Quote Originally Posted by edr1983 View Post
    http://img.tapatalk.com/d/13/11/09/3ubyba2e.jpg nope I still get this. I guess the nexus 4 is the only one allowed by tmobile for free hotspot. I guess I'll just take both phones to work and switch as necessary.

    Sent from my Butthole using Angry Birds app
    Are you using the T-Mobile app or just going into the N5 settings and starting the hotspot from there?
    - Kevin Bacon is my bananas.
  18. Thread Author  Thread Author    #18  

    Default Re: Wi-Fi hotspot for tmobile not working

    N5 settings and toggling the hot spot. Same as I do with the nexus 4.

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  19. #19  

    Default Re: Wi-Fi hotspot for tmobile not working

  20. #20  

    Default Re: Wi-Fi hotspot for tmobile not working

    Quote Originally Posted by edr1983 View Post
    http://img.tapatalk.com/d/13/11/09/3ubyba2e.jpg nope I still get this. I guess the nexus 4 is the only one allowed by tmobile for free hotspot. I guess I'll just take both phones to work and switch as necessary.

    Sent from my Butthole using Angry Birds app
    I had to get a new micro sim card for my phone since my old Galaxy Nexus used the regular sized sim card so I went to a T-mobile store. The guy gave me a free sim and saw that I was on an old Value plan and asked if I wanted to switch to the new Simple Choice plan with unlimited 4g. He mentioned it comes with 2.5gb of tethering. I tried tethering after putting the new sim card in and got the same screen you did about not having hotspot service. But my new Simple Choice service didn't kick in until today. I just tried it now and tethering is indeed working just fine.

    Edit: I was able to tether just fine with my Galaxy Nexus with my old plan. So I don't know how they are able to detect tethering now. I don't know if it's because of the new sim card or the Nexus 5.
  21. #21  

    Default Re: Wi-Fi hotspot for tmobile not working

    Quote Originally Posted by patruns View Post
    Unlimited 4G prepaid plans now get 2.5GB of tethering as do the 2.5GB 4G plans and all prepaid plans have some tethering. I can't speak for the old contract plans or the post paid ones.
    Yeah, they all have at least a little bit now. I can't speak to the prepaid plans, the "unlimited nationwide 4g" plan i thought he was referring to is an old plan when they first came out with unlimited no throttle data. Sweet deal for $15 but can't tether at all was the catch. Sounds like they are about to kill all the old plans though :-(



    Sent from my HTC VLE_U using Tapatalk
  22. #22  

    Default Re: Wi-Fi hotspot for tmobile not working

    i toggle w/ the same regular SIM card and hotspot only works for the GNex v4.3 and not for the Nex5 v4.4 (trimmed the reg. size SIM w/ a microSIM cutter and use a SIM adapter when using GNex). wondering if the LTE radio (& the newer OS) alerts hotspot use on the Nex5.
  23. #23  

    Default Re: Wi-Fi hotspot for tmobile not working

    Quote Originally Posted by Mason Makita View Post
    i toggle w/ the same regular SIM card and hotspot only works for the GNex v4.3 and not for the Nex5 v4.4 (trimmed the reg. size SIM w/ a microSIM cutter and use a SIM adapter when using GNex). wondering if the LTE radio (& the newer OS) alerts hotspot use on the Nex5.
    That's how I used my old SIM and it works just fine.
    Pat

    Galaxy Nexus 10 - stock KitKat 4.4.4
    Galaxy Nexus 7 (2nd Generation) - stock KitKat 4.4.4
    Chromecast
    Nexus 5 - stock KitKat 4.4.4
  24. #24  
    dan1431's Avatar

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    Default Re: Wi-Fi hotspot for T-Mobile isn't working.

    My colleague on T-Mobile tethered from his Nexus One/Unbranded Galaxy S2/Galaxy Nexus/Nexus 4 and now Nexus 5 and he is on a very old plan.

    Yet his wife on the same type of plan that he has is unable to tether from her Nexus 5, but was able to from her iPhone.

    No idea why some have issues and others have no issues as there is no apparent rhyme nor reason for the issues occurring.

    Dan
  25. #25  

    Default Re: Wi-Fi hotspot for T-Mobile isn't working.

    Quote Originally Posted by edr1983 View Post
    I tried tethering my friends iPhone to my Nexus 5 at work today and when I tried to connect it takes me to a tmobile website saying I do not have a hotspot account.... So I put my SIM back in my nexus 4 and I had no troubles sharing my data connection. Can i not share my Wi-Fi do to lte?

    Sent from my Nexus 5 using Tapatalk

    I just tried tethering from N5 to my N4 and got that message. I had no issues when I would tether from my N4 to any devices. Interesting.
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