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  1. Thread Author  Thread Author    #1  
    jaj324's Avatar
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    Default Not good news.....

    This is not good if you already bought a N5. Apparently it's not as perfect as it could be.

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  2. Thread Author  Thread Author    #2  
    jaj324's Avatar
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    Default Re: Not good news.....

    That would really **** me off!!!
  3. #3  

    Default Re: Not good news.....

    Yes this does really **** me off...my speaker quality is still sub par even after latest updates...is it difficult to request second version replacement? Do I have to pay for return shipping?

  4. #4  

    Default Re: Not good news.....

    I've had my phone for over a month and never thought the speakers were a problem. I also think there is nothing wrong with my buttons. They don't wobble and aren't loose. Perhaps it was only certain phones that had that problem? Or perhaps the design adjustment was implemented a few weeks ago and we just noticed now?
  5. #5  
    Adranalyne's Avatar
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    Default Re: Not good news.....

    This is the second time this has happened. The Nexus 4 added the infamous "nipples" last year. I'm not going to overreact to this, but it's getting pretty annoying to buy a device from Google only for them to redesign it later on. So not only did they release the device with software issues (specifically the camera and speaker), but with hardware issues that they've only now corrected, leaving those of us early adopters with an inferior device.

    I spoke with Google this morning and their reaction was that if there's nothing wrong with my device, they won't exchange it. My response was that if there's nothing wrong with my device, why did they redesign it? It got me nowhere. I'm not overly concerned with it because I actually had bought mine at Best Buy and they'll replace it, but the fact that Google did this 2 years in a row is annoying.
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  6. #6  

    Default Re: Not good news.....

    Something so pointless really doesn't bother me in the slightest. I mean bigger speaker grills? You could bust off the plastic grill altogether and the speaker will still be the same speaker. As far as the thicker buttons go, mine don't rattle unless I shake the phone vigorously. And even then, it's so subtle that I don't consider mine to have the "button rattle" problem like some have reported. I'm pretty particular about my devices and the small details, but that's nonsense to be upset about that. Worst case scenario, tell Google yours has some problem and get it replaced with a 'new' one.
    Droid Bionic>Droid Razr Maxx>Verizon Galaxy S3>T-Mobile Galaxy S3, Nexus 5, Samsung Galaxy Note 10.1
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  7. #7  

    Default Re: Not good news.....

    Could care less about this update. My buttons are tight enough and the speakers work more than well enough for my needs. Loving my LG Tone+ hbs 730 bluetooth headset for music.
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  8. #8  
    Adranalyne's Avatar
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    Default Re: Not good news.....

    Quote Originally Posted by LegalAmerican View Post
    Something so pointless really doesn't bother me in the slightest. I mean bigger speaker grills? You could bust off the plastic grill altogether and the speaker will still be the same speaker. As far as the thicker buttons go, mine don't rattle unless I shake the phone vigorously. And even then, it's so subtle that I don't consider mine to have the "button rattle" problem like some have reported. I'm pretty particular about my devices and the small details, but that's nonsense to be upset about that. Worst case scenario, tell Google yours has some problem and get it replaced with a 'new' one.
    For me, it's not really about the added functionality (if there even is any). It's the fact that they consistently release devices that aren't ready to be released and correct it later on. The changes they made really don't bother me that much as my phone works just fine.
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  9. #9  

    Default Re: Not good news.....

    Quote Originally Posted by Adranalyne View Post
    For me, it's not really about the added functionality (if there even is any). It's the fact that they consistently release devices that aren't ready to be released and correct it later on. The changes they made really don't bother me that much as my phone works just fine.
    I hear ya. I agree that it's ridiculous because if they can push them out a month after release, they probably already had those changes approved down the pipeline yet still sold the stock of phones that didn't have the 'improvements'. But if you're phone works just fine and you're satisfied, that's when I don't see why it's a big deal. People are acting like Google put in a Bose speaker in the 'improved' model and replaced the ceramic buttons with precious jewels.
    Droid Bionic>Droid Razr Maxx>Verizon Galaxy S3>T-Mobile Galaxy S3, Nexus 5, Samsung Galaxy Note 10.1
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  10. #10  

    Default Re: Not good news.....

    I've had both models. Really it's not much difference, but when you drop ~400 on a phone you expect it to have some level of perfection. It's worse as the $ goes up. I replaced mine without even knowing there was a hardware update, as the power key was so damn loose. Call google and they'll replace the phone
  11. #11  

    Default Re: Not good news.....

    Yeah just got off the phone with Google support "specialist"...he was checking out some external forums but nothing confirmed internal yet about second version...sounds like we might be hooped though past 15 days they just refer over to LG for manufacturer warranty.
  12. #12  

    Default Re: Not good news.....

    Quote Originally Posted by canucks4life View Post
    Yeah just got off the phone with Google support "specialist"...he was checking out some external forums but nothing confirmed internal yet about second version...sounds like we might be hooped though past 15 days they just refer over to LG for manufacturer warranty.
    it's absolutely confirmed
  13. #13  

    Default Re: Not good news.....

    Existing thread...

    Redesigned Nexus 5
  14. #14  

    Default Re: Not good news.....

    So how does it work I also have issue with power button rattle but just ignored until now...do they ship out a replacement with a prepaid return mailer?

    Quote Originally Posted by kyoo View Post
    it's absolutely confirmed
  15. #15  

    Default Re: Not good news.....

    Quote Originally Posted by canucks4life View Post
    So how does it work I also have issue with power button rattle but just ignored until now...do they ship out a replacement with a prepaid return mailer?
    they send, you return. they'll take care of postage. bear in mind I did this within a day immediately after noticing the issue
  16. #16  
    paa79594's Avatar

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    Default Re: Not good news.....

    Y'all are a difficult bunch to please.
  17. #17  

    Default Re: Not good news.....

    Great sigh I got mine Nov 12...will call them again. ***UPDATE*** They're going to send me another one

    I've learned my lesson...will never order on launch day again.

    Quote Originally Posted by kyoo View Post
    they send, you return. they'll take care of postage. bear in mind I did this within a day immediately after noticing the issue
  18. Thread Author  Thread Author    #18  
    jaj324's Avatar
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    Default Re: Not good news.....

    Quote Originally Posted by paa79594 View Post
    Y'all are a difficult bunch to please.



    I don't know about you but I work for my money. I don't like spending it on a hero phone only to find out that mine is a beta model and the people buying it after me are getting the improved version for the same amount.
  19. #19  

    Default Re: Not good news.....

    Quote Originally Posted by jaj324 View Post
    I don't know about you but I work for my money. I don't like spending it on a hero phone only to find out that mine is a beta model and the people buying it after me are getting the improved version for the same amount.
    I would be upset too. Next year, I would recommend waiting a few months after release to see what happens. I wanted to order on release this year but decided to wait to see what people said about it. I'll be waiting to see what happens with next years model before I buy another Nexus.
  20. Thread Author  Thread Author    #20  
    jaj324's Avatar
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    Default Re: Not good news.....

    A similar thing happened with the at&t LG G2 except it was the price. I paid 199 on contract and within a few weeks it was 99. Fortunately at&t credited my acct but I had to practically make them. It went to 49 but I didn't bother calling them again.
  21. Thread Author  Thread Author    #21  
    jaj324's Avatar
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    Default Re: Not good news.....

    You may think your speaker and buttons are fine but you won't know for sure until you compare them to the new version. Side x side.
  22. #22  
    Rule9's Avatar
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    Default Re: Not good news.....

    This, the removal of dedicated sms for unpolished Hangouts, the increasing number of complaints in Play Store reviews of Google Apps... I want Rubin back
  23. #23  
    TheDonJ77's Avatar

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    Default Re: Not good news.....

    Thought I was pretty much screwed but got off phone with google and since i purchased from the play store they are sending me a replacement. I am past my 15 day window but they are aware of the issues and are honoring replacements.
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  24. #24  
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    Default Re: Not good news.....

    I'm OK with my Nexus 5 and don't have any issues or problems with how it works for me. Granted those issues are definitely problems that need fixing, I'm not upset that I purchased the first wave of devices that got shipped out.

    Sent from my Nexus 5 using AC Forums mobile app
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  25. #25  
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    Default Re: Not good news.....

    Of interest, I called up and spoke with a female support rep @ Google about a completely different device (my Nexus 7) when we concluded that business I mentioned the redesign and she completely agreed that it was sort of unfair to do that and not make original buyers whole.

    She is going to do an RMA and hopefully I will be sent out a redesigned unit.

    Dan

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