Rma label, I forgot it. Help?

DroidArmy

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Sep 1, 2013
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So, when I returned my nexus 5, I didn't notice the rma label attachment. Yes I know, that was a mess up on my part. Now the phone is on it's way back to google without its rma paper. I already contacted google about it to hopefully fix it. I'm just wondering, is this going to screw up everything or is it an easy fix on their side?


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canucks4life

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Dec 27, 2012
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I'm waiting for RMA myself and the prepaid UPS shipping label does have the RMA reference # printed in small type bottom left corner. Hope this helps?
 

srkmagnus

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May 23, 2010
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I'm sure they are able to determine what repairs the device needs to have made based on serial number and/or address shown on the shipping label. It's probably not the first time this has happened, so I bet Google has some type of backup plan for situations like this :) Don't worry. Worst case is that you contact Google to verify their procedure.
 

DroidArmy

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Sep 1, 2013
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I'm sure they are able to determine what repairs the device needs to have made based on serial number and/or address shown on the shipping label. It's probably not the first time this has happened, so I bet Google has some type of backup plan for situations like this :) Don't worry. Worst case is that you contact Google to verify their procedure.

I got an email back from google, they took care of it. Thanks everybody!


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