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  1. Thread Author  Thread Author    #1  

    Default T-Mobile customers can't reach me when i am on another line, is it me or network??????

    I am on AT&T and it seems that my T-mobile friends can't reach me when i am on another line. When they call me and I am on another line they just simply get disconnected without even going to voice mail. Is it me, my setting, or is it something with the network between Tmobile and ATT?????
    I am on Nexus 5 and using AT&T prepaid no contract plan, talk text and data
    Last edited by NotJustAPhone; 01-28-2014 at 08:40 AM.
  2. #2  

    Default Re: T-mobile costomers can't reach me when i am on another line, is it me or network??????

    Never had that problem. I get calls from AT&T customers all the time.

    Sent from my Nexus 5 using Tapatalk
  3. #3  

    Default Re: T-mobile costomers can't reach me when i am on another line, is it me or network??????

    Quote Originally Posted by vadim2200 View Post
    I am on AT&T and it seems that my T-mobile friends can't reach me when i am on another line. When they call me and I am on another line they just simply get disconnected without even going to voice mail. Is it me, my setting, or is it something with the network between Tmobile and ATT?????
    I am on Nexus 5 and using AT&T prepaid no contract plan, talk text and data
    Go to the dialer and enter this: ##004# followed by hitting the call button. Should reset things for you. Do you use Google Voice?

    Sent from my Nexus 5 using Tapatalk
    -Retired -
    8GB Toshiba Thrive
    AT&T Apple iPhone 3G
    AT&T Samsung Galaxy S2 SGH-i777

    -Current-
    Google Nexus 5 32GB Black
    Apple iPad 4 64GB Black
  4. Thread Author  Thread Author    #4  

    Default Re: T-mobile costomers can't reach me when i am on another line, is it me or network??????

    Quote Originally Posted by gidgiddonihah View Post
    Go to the dialer and enter this: ##004# followed by hitting the call button. Should reset things for you. Do you use Google Voice?
    No, i don't use it as my primary dialer. Just the stock. Unless there are some options in Google Voice that I need to change? Also that ##004# didn't work. Tmobile still can't reach me when i am on other line, and still can't leave voice mail
  5. Thread Author  Thread Author    #5  

    Default Re: T-mobile costomers can't reach me when i am on another line, is it me or network??????

    Ok, it seems to work now, I turned off (signed out) from Google Voice and now people from Tmobile can reach me. Very strange, what options in Gvoice prompted this action? Can't seem to find anything in the screening neither
    Last edited by vadim2200; 01-28-2014 at 08:35 AM.
  6. #6  

    Default Re: T-mobile costomers can't reach me when i am on another line, is it me or network??????

    If you have Google Voice set up your device's voicemail settings sometimes it goofs up and screws things up. Could be what happened. I would uninstall Google Voice. Then go to voice.google.com and hit settings. Deactivate your voicemail. Follow the instructions it gives and then activate it. Follow the popup. Then reinstall GV and skip the voicemail setup.

    Sent from my Nexus 5 using Tapatalk
    -Retired -
    8GB Toshiba Thrive
    AT&T Apple iPhone 3G
    AT&T Samsung Galaxy S2 SGH-i777

    -Current-
    Google Nexus 5 32GB Black
    Apple iPad 4 64GB Black

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