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  1. Thread Author  Thread Author    #1  

    Default Help needed- limit of 5mb when sending attachments/files by email

    hi all

    loving the new nexus- however I can't send files/attachments over 5mb...I run my phones on the Nexus through the main outlook account and are I am using an 'exchange' system/server...any help would be appreciated...?
  2. #2  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Isn't there a limit on the file size? Some ISPs block attachments larger than 10 mb (for example).

    Posted via Android Central App
    Device: Nexus 5 White 16gb
    OS: Android 4.4.2 Stock
    Kernel: Franco Nightly r35
    Twitter: @TheEijk
  3. #3  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    The attachment size are probably limited by the mail server you are using, not the app or phone.
  4. Thread Author  Thread Author    #4  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks- but there are no restrictions when sending from my PC/main computer...?
  5. #5  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Gmail has a 25 MB size limit, so unclear why you're experiencing this issue.

    Posted via Android Central App
  6. #6  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Quote Originally Posted by Taloliver View Post
    Thanks- but there are no restrictions when sending from my PC/main computer...?
    It can still depend on the way the Exchange server is configured as well as your email client. For example, it is possible to set different size limits for a client using the Exchange SMTP connector vs one using the SMTP virtual server. See How to set size limits for messages in Exchange Server for more info.

    Are you getting an error message? If so, what exactly does it say?
  7. Thread Author  Thread Author    #7  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks N
  8. Thread Author  Thread Author    #8  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks n4newbie- but I have recently changed from an iPhone was able to send emails uo to 30mb.
    re: error message It just says- 'unable to send, as over limit of 5mb'...?
  9. #9  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    It's possible the iPhone's Exchange client uses the Exchange Connector whereas (possibly) Android is using the SMTP virtual server. It would be helpful if your coprorate IT department would be willing to check their mailbox settings (as in my previous post) and let you know what they are.

    I presume you are using the default email client on the N5?
  10. #10  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    I just did some test. While the Gmail client don't have 5MB limit the default Email client does have built-in 5MB size limit (I'm using the Live mail) regardless the mail server. Unbelievable.
  11. Thread Author  Thread Author    #11  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks both.

    Checked with exchange provider- there is no limit set for any individual device.
    It does seem as though there is a limit set on the size file/attachment which you can send from the mail app.

    Any ideas if it is possible to increase the limit on file/attachment(s) size when sending emails...?
  12. #12  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Not that I know of. There is no settings I can find to increase it. It seems to be hard coded. Your only alternative is to use 3rd party mail apps.
  13. #13  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    I use a GoDaddy server and have no problem with picture size. But with the mail server on my Nexus 5, I have a file limit of 5Mb. Some of my Nexus 5 images are larger than 5Mb. What a bummer. I can't email them.

    Sent from my Nexus 5 using AC Forums mobile app
  14. Thread Author  Thread Author    #14  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    This is crazy- surely they will need to do something about this..!??!?

    Can anyone suggest a good 3rd party mail server...?
  15. #15  
    mikecosmo's Avatar

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    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    I have experienced this 5mb limit with sending from my IMAP work email as well. Seems a little ridiculous and a bit disappointing.

    Any recommendations for a good 3rd party email account

    Posted via Android Central App
  16. #16  
    jvai's Avatar

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    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    there's a usual limit of 4mb attachment of *any* email from my experience; unless that's changed over recent years..

    yesterday, i was grabbing lunch at a deli & saw two workers from a nearby school union, i remember two years ago, they were rallying for better pay & i filmed it & posted it on g+.. i mentioned it to them, & one of them asked to be emailed that video..

    but from g+ it tried to sent the actual **video attachment** of 6 mb, too large for the limit of 4mb..

    my solution?

    i uploaded that same video to google drive right from my phone, THEN sent the link to that guy via email, for him to download..

    g-drive is a work around..


    ~EDIT~

    i just asked a co-worker to read what i typed in here..

    he said, what i typed doesn't entirely hold water;

    it depends on the system sending & receiving..

    he claims gmail can send & receive files from gmail to gmail of up to 10mb (?).. i don't know the validity of that.. the email i sent from my gmail to that guy's gmail at the deli was paused at *sending* for quite some tyme..

    ~shrugz shoulderz~
  17. #17  
    brookssw's Avatar

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    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    I can say with certainty that there is a limit built into the default email client. I know with 100% surety that my sending server and receiving server can support attachments of 50 MB (actually 75MB to allow for overhead from MIME encoding), and I am right now unable to send an email with 22MB attached, trying to send it from myself, to myself. However, I can use a third party client to send without issue, after I change the upper limit in the settings, settings which aren't available to change in the default email client.

    Honestly it feels kind of like a subtle push to force people to use gmail to send large files, in the hopes they'll just switch altogether.

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