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  1. Thread Author  Thread Author    #1  

    Default Help needed- limit of 5mb when sending attachments/files by email

    hi all

    loving the new nexus- however I can't send files/attachments over 5mb...I run my phones on the Nexus through the main outlook account and are I am using an 'exchange' system/server...any help would be appreciated...?
  2. #2  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Isn't there a limit on the file size? Some ISPs block attachments larger than 10 mb (for example).

    Posted via Android Central App
    Device: Nexus 5 White 16gb
    OS: Android 4.4.2 Stock
    Kernel: Franco Nightly r35
    Twitter: @TheEijk
  3. #3  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    The attachment size are probably limited by the mail server you are using, not the app or phone.
  4. Thread Author  Thread Author    #4  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks- but there are no restrictions when sending from my PC/main computer...?
  5. #5  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Gmail has a 25 MB size limit, so unclear why you're experiencing this issue.

    Posted via Android Central App
  6. #6  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Quote Originally Posted by Taloliver View Post
    Thanks- but there are no restrictions when sending from my PC/main computer...?
    It can still depend on the way the Exchange server is configured as well as your email client. For example, it is possible to set different size limits for a client using the Exchange SMTP connector vs one using the SMTP virtual server. See for more info.

    Are you getting an error message? If so, what exactly does it say?
  7. Thread Author  Thread Author    #7  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks N
  8. Thread Author  Thread Author    #8  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks n4newbie- but I have recently changed from an iPhone was able to send emails uo to 30mb.
    re: error message It just says- 'unable to send, as over limit of 5mb'...?
  9. #9  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    It's possible the iPhone's Exchange client uses the Exchange Connector whereas (possibly) Android is using the SMTP virtual server. It would be helpful if your coprorate IT department would be willing to check their mailbox settings (as in my previous post) and let you know what they are.

    I presume you are using the default email client on the N5?
  10. #10  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    I just did some test. While the Gmail client don't have 5MB limit the default Email client does have built-in 5MB size limit (I'm using the Live mail) regardless the mail server. Unbelievable.
  11. Thread Author  Thread Author    #11  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Thanks both.

    Checked with exchange provider- there is no limit set for any individual device.
    It does seem as though there is a limit set on the size file/attachment which you can send from the mail app.

    Any ideas if it is possible to increase the limit on file/attachment(s) size when sending emails...?
  12. #12  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    Not that I know of. There is no settings I can find to increase it. It seems to be hard coded. Your only alternative is to use 3rd party mail apps.
  13. #13  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    I use a GoDaddy server and have no problem with picture size. But with the mail server on my Nexus 5, I have a file limit of 5Mb. Some of my Nexus 5 images are larger than 5Mb. What a bummer. I can't email them.

    Sent from my Nexus 5 using AC Forums mobile app
  14. Thread Author  Thread Author    #14  

    Default Re: Help needed- limit of 5mb when sending attachments/files by email

    This is crazy- surely they will need to do something about this..!??!?

    Can anyone suggest a good 3rd party mail server...?

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