1. Closingracer's Avatar
    I bought the nexus 5 in red a week ago and noticed now I have a dead pixel on top right above signal strength shows and while is mildly annoying now since I know it's there is it worth going through the exchange process to get a new one ?


    Sent from my iPad using Tapatalk
    quikric likes this.
    02-14-2014 09:21 PM
  2. palandri's Avatar
    What color is the dead pixel?
    02-14-2014 10:37 PM
  3. Closingracer's Avatar
    What color is the dead pixel?
    errr Red or blue cant decide but it is pretty small
    02-14-2014 10:38 PM
  4. palandri's Avatar
    errr Red or blue cant decide but it is pretty small
    That's not a dead pixel. That's a stuck pixel. A dead pixel is black, any other color is a stuck pixel.

    With a stuck pixel, you can try tapping on it with a pencil eraser and there are a couple of YouTube "stuck pixel" videos you can run to get it unstuck. .
    02-14-2014 10:48 PM
  5. Closingracer's Avatar
    That's not a dead pixel. That's a stuck pixel. A dead pixel is black, any other color is a stuck pixel.

    With a stuck pixel, you can try tapping on it with a pencil eraser and there are a couple of YouTube "stuck pixel" videos you can run to get it unstuck. .
    Ah never knew that... Never bothered to look into it since this is the first time I have gotten it since I started owning a smartphone in the last 4 years starting with the IPhone 3GS ... I have gone through te iPhone 3GS, 4, Galaxy s2 skyrocket ,s3,s4 and this is the first phone with something like it
    palandri likes this.
    02-14-2014 11:04 PM
  6. ianhanson85's Avatar
    I had a dead pixel on my nexus 5. It was on the top right in the middle of the Google now bar. I called Google and they tried to trouble shoot it by doing a factory reset. I love my nexus 5 and couldn't live with the dead pixel. So I did end up exchanging it. So far I haven't had any further issues.
    02-15-2014 12:21 AM
  7. smalba's Avatar
    Same happened to me. I told Google and they sent me a new device while I continued to use my first one. I was able to send my defective device after I got the replacement device. Well worth it.
    02-15-2014 01:00 AM
  8. gidgiddonihah's Avatar
    Stuck pixels can also sometimes be fixed with apps that expose the entire screen to different solid colors.

    Sent from my Nexus 5 using Tapatalk
    02-15-2014 12:48 PM

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