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  1. Thread Author  Thread Author    #1  

    Default Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    This is bizarre, everything was fine until this morning, not sure what's going on but the phone still comes up in Windows 8 file explorer, however as soon as I click the Internal Storage directory, file explorer stalls as the green progress bar slowly crawls along and eventually times out.

    The phone says it's in MTP mode.

    I looked at the driver supporting this phone for Windows 8 and it says it's from 2006. I found a link for installing thhe Google USB driver but there is no instructions for installing it in Windows 8, although the problem this supposedly helps is the phone not connecting to the computer in MTP mode which isn't an issue for me.

    Rebooted the phone and tried again, no luck.

    Any thoughts?

    Thanks!
  2. #2  
    jj14x's Avatar

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    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    Which drivers did you find? (where?)
    The Google drivers at Google USB Driver | Android Developers are fairly easy to install - download, and follow these instructions (OEM USB Drivers | Android Developers) - the instructions are the same for Win 8 (just remember to remove the old drivers first, and restart your PC after installing the new drivers)
    For more detailed instructions, and for alternate drivers, go to Diagnosing USB Driver and ADB issues in Windows - xda-developers and follow the instructions (step 1, 2) for installing the drivers (you don't need to install ADB to transfer files using explorer)
  3. Thread Author  Thread Author    #3  

    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    Quote Originally Posted by jj14x View Post
    Which drivers did you find? (where?)
    The Google drivers at Google USB Driver | Android Developers are fairly easy to install - download, and follow these instructions (OEM USB Drivers | Android Developers) - the instructions are the same for Win 8 (just remember to remove the old drivers first, and restart your PC after installing the new drivers)
    For more detailed instructions, and for alternate drivers, go to Diagnosing USB Driver and ADB issues in Windows - xda-developers and follow the instructions (step 1, 2) for installing the drivers (you don't need to install ADB to transfer files using explorer)
    Thanks I got it! In Windows 8 the folders in Device Manager are slightly different, And the Other folder was hidden by default for me. Once I found the Nexus 5 in there, there were actually 2 of them listed which probably was causing some confusion! I uninstalled one of them and updated the drivers on the other one and we are good to go!

    Thanks
  4. Thread Author  Thread Author    #4  

    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    Update: Not working again, investigated further and in fact when I look at the "Other Devices" in Windows 8 Device Manager, it says the Nexus 5 is not connected. If I go to Control Panel/Hardware and Sound/Devices and Printers, the Nexus 5 is shown under Devices.
  5. #5  
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    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    Remove all the Android drivers, reboot your PC, install the new drivers (follow instructions on that xda thread I linked to), reboot, and it should work.
    (I would focus on device manager, not the "devices" in Win 8)
  6. Thread Author  Thread Author    #6  

    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    Thanks for the help on this, found another thread that pointed out a glitch in the OS where you must enable daydream or clock when the phone is plugged in to keep the connection the computer...
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    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    Quote Originally Posted by homerun79 View Post
    Thanks for the help on this, found another thread that pointed out a glitch in the OS where you must enable daydream or clock when the phone is plugged in to keep the connection the computer...
    Glad it worked for you, but just so you know, that is not a requirement for MTP connection to the computer. I don't have that enabled, and can connect fine to my computer.
    Regardless, as long as it is working, that's what really matters.
  8. #8  

    Default Re: Can't transfer files (mp3's) to phone via Windows 8 file explorer anymore!

    As an alternative, you might also look into an app called WiFi File Explorer. It's great for transferring files back and forth without a cable. Speaking of a "cable," have you tried using a different mciro usb cable?
    Semper Fi
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