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  1. Thread Author  Thread Author    #1  

    Default backing up... 1 left Google photo issue

    Hi guys, I back my photos up using the Google photos app on my nexus 5, in fact I've disabled the gallery app and use the Google photos app to view all my photos. When my phone is on the WiFi and charging it backs up all my photos except one!! Its driving me insane, it always says "backing up... 1 left" but there is no photo awaiting backup. Any ideas how I get it to stop saying it? I've tried turning it on and off and disabling then enabling the backup feature but to no evale.

    Thanks,
    Kev
  2. #2  

    Default Re: backing up... 1 left Google photo issue

    Try clearing the cache in the app.
  3. Thread Author  Thread Author    #3  

    Default Re: backing up... 1 left Google photo issue

    Quote Originally Posted by patruns View Post
    Try clearing the cache in the app.
    thanks but I cant find the Google Photo app. Would it come under google +?
  4. #4  

    Default Re: backing up... 1 left Google photo issue

    Yes, it is part of Google+
  5. #5  

    Default Re: backing up... 1 left Google photo issue

    I tried clearing the Google+ app cache with no luck. I ended up uninstalling/reinstalling updates to Google+. It seems to have worked.
  6. #6  

    Default Re: backing up... 1 left Google photo issue

    I too tried clearing cache, but that was unsuccessful. Then I tried uninstalling updates and that was successful!
  7. #7  

    Unhappy Re: backing up... 1 left Google photo issue

    Removing and re-installing seems like overkill and shouldn't be necessary. Even deleting Google+ data as well as clearing the cache might work but is inconvenient and risky.

    However, I may have to resort to one of these as a potential solution.
  8. #8  
    srkmagnus's Avatar

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    Default Re: backing up... 1 left Google photo issue

    Are you sure it's possibly not a video thats trying to be backed up?

    What about when you check the photos that have been backed up, does it look like all photos are there?
  9. #9  

    Default Re: backing up... 1 left Google photo issue

    I am experiencing the same problem and I can confirm that it is indeed simply a photo that is stuck backing up for 2 days now. I have backup while charging unchecked and backup while on mobile data/wifi checked, yet nothing seems to happen.
  10. #10  

    Default Re: backing up... 1 left Google photo issue

    Simple solution is download Google Drive from the Playstore where you get 10GB in the cloud. Go to the Gallery App and upload the one missing picture to Google Drive. Then download it to your phone however it will be in a download folder in your Photos not your camera roll.

    I use Google Drive for moving between my Windows laptop to Android all the time. Drive even has Microsoft Office documents inside for spread sheets and word but is a great place to put movies or pictures.

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