Nexus 5: Incoming call nothing on screen.

gaurav agrawal2

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Sep 21, 2014
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Solution - If Incoming call is not displaying on the screen.
1. Go To Settings
2. Click on Apps
3. Click on Phone
4. Check Show notifications check box. Its have to checked ever.
 

Abhishek Gupta6

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Jan 15, 2014
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Re: Incoming call nothing on screen.

Yes, I have been having similar issues for maybe 3 weeks. Doesn't happen with every call but phone will ring and can't select to answer it. It is almost as if the phone app has locked up. Also, when hanging up on a call the icon will still show off the hook at times.

Have not found any fixes or workarounds yet

A very simple solution that worked for me. Go to Google dialer>settings>phone account settings and check the receive incoming calls box.
 

ramasamy

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Mar 18, 2015
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I had this problem,

Check notification settings for 'Dialler'

>Settings >Apps >All.
Scroll down until you find App called 'Dialler' - check that "show notifications" tick box is ticked.

Thanks.. a lot. You saved my money and time. Please all follow this step. I think, this must be your problem.
 

jrsnakes

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May 26, 2015
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I don't believe this. Just received an awaited important phone call regarding a lawsuit and the first time this has ever happened, I could see the number calling on the top portion of the screen, but the bottom half, where you swipe, was totally black. I couldn't see the green button to answer the call. I tried to press and swipe on the left side where is usually shows up and nothing. UNBELIEVABLE!!
 

mrrigney

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Jun 1, 2015
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I had this problem but realized my app notifications for "Google Dialer" was blocked. Go to Setup->Sound and Notifications->App Notifications. Scroll down to Google Dialer and make sure it isn't blocked. Worked for me when I removed the Block
 

1sgmeyers

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Nov 14, 2015
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My android just started to have this same issue. The phone rings, screen is black and I can not answer the phone. Does anyone have a fix for this?
 

girirajjonwal

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Jan 25, 2016
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have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it. Its really weird. anyone else have the same issue?
 

ajay valluri

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May 11, 2016
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Go to Settings>Sounds & notification>App Notification then unblock the Dialler App then everything will be normal again.

I faced the same problem in my nexus 4 and it's working fine with the fix.
Hope it helps!!

Thanks.
 

catucho

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May 18, 2016
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Thanks (from the future). i have a nexus 5 and did exactly the same thing and your solution worked. The notification box is a little different but is easy to figure out what you meant and voila I can answer my phone again.
 

Razy Coners

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Nov 8, 2016
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I have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it. Its really weird. anyone else have the same issue?

Sent from my Nexus 5 using Tapatalk
Me too I am frustrating with this problem that my phone's not alerting or showing nothing when I received a call .I just simply can't answer any phone calls since a 2months
 

Krutika Chitre

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Nov 20, 2016
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I don't believe this. Just received an awaited important phone call regarding a lawsuit and the first time this has ever happened, I could see the number calling on the top portion of the screen, but the bottom half, where you swipe, was totally black. I couldn't see the green button to answer the call. I tried to press and swipe on the left side where is usually shows up and nothing. UNBELIEVABLE!!

Hi! The solution is super simple. Go to settings->apps->dialer/phone and unchecked the box that says block notifications / check the box that says enable notifications! :)
 

moooztar

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Mar 28, 2017
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Hi guys, I have LG Nexus 5X and with 7.1.1 experienced the same. The fix should be rather simple. Go to Settings > Notifications and see the 3 vertical dots top right corner. Click on them and select "Reset app preferences". Seems the update broke something and need the default notifications settings to be able to fix this. Hope it helps someone! Morgan
 

Kushagra X

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Jul 5, 2017
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Well, I too had this problem and the thing was that my default phone app was not the one that comes pre-installed in stock Android and once I made it the default one, I got my problem solved...
To change your phone app just go to Settings>apps>Phone>Phone app and select the Phone
OR
Go to Setting>app and then click on the settings icon in the top right and select the primary phone app as default!
 

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Dennis Waddill

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Jan 8, 2019
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I have this issue a couple of times where I am getting a incoming call as I can here my ringtone but nothing is displaying on the screen so I can't answer it. Its really weird. anyone else have the same issue?

Sent from my Nexus 5 using Tapatalk

I'm having the same problem. I've tried every setting I know.
 
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