03-14-2017 07:32 PM
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  1. jaymzb0nd's Avatar
    I'm not sure what app is causing. I expect it when I'm backing out of Facebook or something but this but sometimes when I'm backing out of Gmail and right now just happened when I was making a phone call. Any way to find out which app is causing this?
    05-16-2014 12:10 PM
  2. Ed Briggs's Avatar
    I'm not sure what app is causing. I expect it when I'm backing out of Facebook or something but this but sometimes when I'm backing out of Gmail and right now just happened when I was making a phone call. Any way to find out which app is causing this?
    Either factory reset your phone, or get a good malware/anti-virus app.
    05-16-2014 02:37 PM
  3. sharpehenry's Avatar
    Either factory reset your phone, or get a good malware/anti-virus app.
    Do it as he says or remove all apps you've installed when you start receiving ads.
    A good prevention is to read feedbacks from comment section in Google play and try not to install anything other than outside of Google play.

    Posted via Android Central App
    B. Diddy likes this.
    05-16-2014 02:43 PM
  4. N4Newbie's Avatar
    Check the PlayStore comments for all of your free apps, especially games.

    And, never install an app of any kind without at least a cursory review of the comments posted by other users.
    B. Diddy likes this.
    05-16-2014 03:29 PM
  5. srkmagnus's Avatar
    Excellent suggestions provided above. I would also suggest a factory reset then slowly add the apps back. If the problem continues try narrowing it to the last installed app.

    Sent from my Nexus 5 using AC Forums mobile app
    05-17-2014 09:31 AM
  6. jj14x's Avatar
    Where is the ad showing up? Is it in the notification bar? if so, long press on it, and find out which app it is from, and then, either remove that app, or disable notifications from it.
    05-17-2014 02:17 PM
  7. axllebeer's Avatar
    I have this problem too. I'm wondering if it stems from the Facebook app.

    They are full screen adds for me.
    10-05-2014 10:27 AM
  8. jaakko latvala's Avatar
    i have same problem
    12-01-2014 06:57 AM
  9. ptkelly's Avatar
    I used to get a lot of ads that were pushed through by my cell company, Telcel. It was far worse when I had a Samsung but since I got the Nexus 5 it's been almost zero.

    I'm not a "social media" person but I signed up with Facebook many months go on my computer. When I decided to leave Facebook it was a nightmare. Talk about clinging.
    12-01-2014 07:51 AM
  10. Alex Babel's Avatar
    Before factory resetting!!!!! Try going into your browser and deleting your cache, cookies, history, etc. This is part of what you would do if you kept getting ads on your computer and it worked for me so the ads may have come from something you clicked on in a browser session. Try anything before factory resetting and if you do reset then SAVE and BACK UP everything that's important to you...
    AlphaWlf6 likes this.
    12-01-2014 11:51 PM
  11. brosko's Avatar
    Before factory resetting!!!!! Try going into your browser and deleting your cache, cookies, history, etc. This is part of what you would do if you kept getting ads on your computer and it worked for me so the ads may have come from something you clicked on in a browser session. Try anything before factory resetting and if you do reset then SAVE and BACK UP everything that's important to you...
    I agree. I don't understand how people can be so quick to factory reset. What a major inconvenience.
    12-02-2014 06:57 PM
  12. mbillings1007's Avatar
    If you are still having the problem. It in the future. Before factory resting. Go into settings, accounts, google, and then there should be a button that says ads. When you click on it there should be an option to opt out of interest based ads. Solved the issue for me.
    Kayla Stokes likes this.
    12-03-2014 12:45 AM
  13. chezm's Avatar
    I agree. I don't understand how people can be so quick to factory reset. What a major inconvenience.
    If something melicious is on your phone, factory reset is highly recommended considering the amount of personal information you access and store on the device. Clearing caches, cookies and other forms of temporary easily removable hosts are possible...but usually the worst create some damage or perform changes to the register which is a big concern. If i kept getting Ads on my phone, factory reset would likely be my go to for piece of mind.
    12-30-2014 12:34 PM
  14. Bront's Avatar
    I don't think it's an app or malware though. I've had it happen where rather than exit to my home screen, it will open up another app instead, usually the next one on my app history. Been happening since the first 4.4 patch for me. The upgrade to 5.0.1 has reduced it, but it's still done it twice.
    12-30-2014 12:43 PM
  15. Kayla Stokes's Avatar
    Thank you! Such a simple fix but completely hidden
    03-23-2015 05:54 PM
  16. DougEssbee's Avatar
    I too have been having the same problem. I installed Avast Security and also Avast Grime Cleaner. Did not work. It is not a virus.
    I have an S4. I opened my Google browser. Then settings, then site settings, then all sites. Along with Google there was another. I forget what it said, but I disallowed it and now everything has been fine for the past few hours. My phone is faster now too.
    04-27-2015 04:19 PM
  17. Cheryl Croce Culver's Avatar
    Google play is what gave me spyware pop ups
    I'm so sick of cell phones now getting spyware and pop up ads
    06-28-2015 06:02 PM
  18. chetcobra21's Avatar
    Tried same... I hope this fixes issue for me. Going to monitor my phone for couple of days/weeks.
    But when I read about this opt out of interest based ads.. it says it will still show Ads but now it can show any ad...without considering my interest.
    07-21-2015 01:14 PM
  19. chetcobra21's Avatar
    option to opt out of interest based ads - did not work for me
    I noticed one thing that at the bottom of the ad - it says "ad by google". When I touched that it took me to google's interest based ads page. So I think it is after android upgrade only.

    I can't believe google will take such a stupid step to display ad on home screen at any time... It's hardly once or twice in a day.. but still...

    Let me know if anybody find out a way to stop this popup.
    07-22-2015 08:01 AM
  20. Shazmar's Avatar
    Same thing has been happening to me - started about 3 weeks ago. Have tried the suggested options (Google Opt out, downloaded an app to find the responsible app and uninstalled it) but still seem to be getting them and can't find the culprit. Have just gone through and uninstalled a load of apps so will see what happens now.

    If anyone finds a reason or solution it would be great to here it.

    Thanks
    07-29-2015 05:54 AM
  21. Mike Ward3's Avatar
    Actually I just sat here and did that factory reset and even a master reset and IT DID NOT WORK! So no...this is unnecessary to do.
    08-10-2015 08:02 PM
  22. mrsmumbles's Avatar
    You have adware on your phone from a bad app. Try uninstalling apps from most recent first until you get rid of the one that's doing the pop ups. Usually it's a game app that has pop ups.
    08-11-2015 08:19 AM
  23. Nick Ferrara's Avatar
    i may have found something for this. i just tried it and i have not seen its results due to the recentness of this. try going into google chrome, which i assume you use, (if not try to do something similar) and click the three vertical dots to open the menu, click settings and scroll down to site settings. There should be something that says notifications, make sure that that is on 'Ask First' or 'Blocked' all together, then go down to pop-ups. Here is where i found that although pop-ups were blocked, a website i had visited or something i had clicked, had set itself to be an exception to the blockage of pop-ups. So even though it was blocked, they still appeared on my apps and homescreen. i deleted the exception for pop-up ads and left the setting on 'blocked'. Hopefully this is the resolution to your problem as well as my own.
    08-12-2015 07:54 PM
  24. Hunni2Bs's Avatar
    This has worked for me!!! Thank you!
    08-13-2015 11:45 AM
  25. Hunni2Bs's Avatar
    Try this, it worked for me!!.....If you are still having the problem. It in the future. Before factory resting. Go into settings, accounts, google, and then there should be a button that says ads. When you click on it there should be an option to opt out of interest based ads. I hope it works for you...
    08-13-2015 11:48 AM
75 123

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