No photos on N5, but 3.16 GB from Setting>Storage?!

[Jason Mills3]

hey all,

I'm having a hell of a time getting this thing figured out so thought I'd ask on here.

Basically, I clicked Settings > Storage and noticed 3.46 GB of photos/videos showing in that area (nice purple bar). Since I auto back-up my photos to Google+, I wanted to free up some storage space. I deleted all of the photos on my device and the Gallery showed no photos. Likewise, clicking the Photos app > On Device option showed the lovely "No Photos Found" text.

I went back to Settings > Storage, the photos/videos area still showed 3.16 GB! So I searched for an answer and followed some recommendations:

* I deleted the DCMI > Camera > .thumbnails folder (No good)
* I then added an empty file called .thumbnails to that area so that the thumbnails folder could not be recreated (No good)
* I went to Google+ and deleted the Auto Back-up items that I no longer wanted (No good. Seeing a trend here).

So I ask y'all for a step-by-step guide on how to correct his problem. I am using ES File Explorer to look through all of my storage and my N5 is NOT rooted (not ready for that yet!). Anyway, I appreciate ANY help you can provide.

Jason "InVinoVeritas" Mills

 

[B. Diddy]

There might be other big thumbnail database files elsewhere, not just in the DCIM folder. Try the Pictures folder. I have a folder there called com.google.android.googlephotos that is almost 500 mb in size.

 

[jj14x]

Basically, I clicked Settings > Storage and noticed 3.46 GB of photos/videos showing in that area (nice purple bar).

In that same location, tap on the 3.46GB, and that should show you the photos that are taking up that space.

 

[belodion]

In that same location, tap on the 3.46GB, and that should show you the photos that are taking up that space.

( I just tried that, and it does indeed work.)

Posted via Android Central App

 

[Jason Mills3]

All,

I deleted the items in Pictures (15 mb). I then clicked the 3.16 GB under SETTINGS > STORAGE. i was taken to the Gallery app. It has 1 image that i downloaded from a text yesterday. Long story short. Those suggestions didnt work. Is there another suggestion?

Jason

 

[N4Newbie]

Go back to ES File Explorer and check the Pictures, Panoramas and Movies folders.

 

[belodion]

Also, have you tried a soft reset to see if that triggers the Pictures and Videos storage to nought, which is what it ought to be if you've deleted everything?

Posted via Android Central App

 

[Jason Mills3]

Nothing in any of those folders and soft reset didnnot help. :-/

 

[B. Diddy]

Have you tried booting into Recovery Mode and wiping the system cache partition? http://forums.androidcentral.com/nexus-5-rooting-roms-hacks/352008-guide-nexus-5-recovery.html

Posted via Android Central App.
Please excuse any typos or autocorrect derps.

 

[Jason Mills3]

ok. tried clearing the system cache, but other than learning how to do that, I got no joy (AKA, the stuff still has 3.14 GB identified as being in use).

 

[dkreeg]

Delete all the Picasa folders in:

/Pictures/cache/com.google.android.googlephotos

I had the same question not too long ago and this is where all the storage is....


http://forums.androidcentral.com/showthread.php?t=397357


Sent from my Nexus 5 using Tapatalk

 

[grantdickson]

Download storage analyser from the play store. That will tell you where the storage is being used

Posted via Android Central App

 

[LeoRex]

DiskUsage is another great app....gives a visual representation of what is taking up space.

 

[Jason Mills3]

No items in Pictures folder

 

[Jason Mills3]

All,

thank you for your help. I figured it out and I'm a goober.I had some locally stored music in my DCMI folder.DERP!!

Jason