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    Nigel Huang's Avatar

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    Default No sound from earpiece, sound from speaker

    When I make calls and recieve calls, no sound comes from the earpiece at the top, the volume level is maxed out and nothing. Then when I go and press the speaker it works. The phone is only 1 week old... the only thing installed is battery doctor
  2. #2  
    B. Diddy's Avatar


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    Default Re: No sound from earpiece, sound from speaker

    Sounds like a hardware defect. Does the problem persist after a reboot? How about a cache partition wipe? Keep in mind that the latter can take up to 10 minutes, but you won't lose any personal data: [GUIDE] Nexus 5 Recovery

    If the problem continues, I'd contact the place you bought the phone and ask about a replacement.
  3. #3  
    Umer Dawood Chishti's Avatar

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    Default Re: No sound from earpiece, sound from speaker

    Same issue, tried everything possible from downgrading the OS and radio firmware. To trying different ROMs, nothing has helped so far.
  4. #4  
    Buddy1969's Avatar

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    Default Re: No sound from earpiece, sound from speaker

    Maybe the headphone jack is stuck. You can try an insert a headphone, see if that works, then pull it out again and see if the earpiece works again.

    May be worth a try.
  5. #5  
    martin bristow's Avatar

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    Default Re: No sound from earpiece, sound from speaker

    Thankyou Buddy1969, inserting/removing the headphones on my Nexus 5x fixed the dead earpiece problem for me!

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