Nexus 6 D.O.A.

[Packraticus]

Was very excited to get my very own Nexus 6 today. That is until I opened the package and found this. So evidentially either the manufacture forgot to paint the upper rim of the phone where the front facing camera and the speaker go, or I've been given a refurb.
But then it gets worse I put it on the turbo charger, and can not get the phone to boot up. I attempt to reboot by pressing the power and volume up and down keys together, and there's further evidence I've been given a dud, some one had unlocked the boot loader and now the device is locked. I haven't even gotten the damn thing to boot to the android screen. I bought the phone through the T-Mobile jump upgrade plan. What's the deal? Has to be a lemon refurb some one has been messing with, right?

 

[xfactor99]

RETURN, RETURN, RETURN!!!! That really does suck

 

[Packraticus]

Who's *** do I have to kick? The manufacturer or the carrier?

 

[con5150]

Wow, what a downer, really that is awful.... Hopefully you get sorted soon

Posted via the Android Central App

 

[planoman]

Bummer! You can exchange it right? Go back to TMO and they will exchange it! Usually under 30 days the carrier handles it and after that Google would.

 

[Packraticus]

The guy I immediately called at TMobile is telling me I have to return the phone under the reason "Buyers Remorse". He says this is the only way I will receive a new phone and not a refurb unit. That doesn't sound right to me. Its not buyers remorse. All I want us what I agreed to pay for. A brand new 64GB Midnight Blue, mother clucking Nexus 6! Thanks posters for the kind words and understanding. This is frustrating stuff.

 

[Packraticus]

All I want is what I agreed to pay for. Autocorrect is not my friend.

 

[BargainingJew]

That makes no sense. You received a damaged unit. Just tell them that or take it to a store.

Posted via the Android Central App

 

[TriBeard92]

The guy I immediately called at TMobile is telling me I have to return the phone under the reason "Buyers Remorse". He says this is the only way I will receive a new phone and not a refurb unit. That doesn't sound right to me. Its not buyers remorse. All I want us what I agreed to pay for. A brand new 64GB Midnight Blue, mother clucking Nexus 6! Thanks posters for the kind words and understanding. This is frustrating stuff.

I had to exchange a couple times to get one that worked well and the T-Mobile store was great about it. Try again and hopefully you'll get someone who knows their stuff better.

Posted via the Android Central App