1. kjharrison's Avatar
    The last update I got on my N6 is from November 5, 2016. Am I the only one who stopped getting updates? Why would this happen?
    03-23-2017 07:32 PM
  2. B. Diddy's Avatar
    Are you rooted? Running a custom ROM?
    03-23-2017 08:15 PM
  3. ODog2323's Avatar
    I haven't seen an update since October. Someone over at the Google support forums mentioned that an issue could be that some updates contain updates to the device's radio firmware, which have to be signed off on by carriers. If they choose not to approve said firmware, or just sit on it as a low priority, the update won't go through.
    03-24-2017 05:38 AM
  4. kjharrison's Avatar
    Are you rooted? Running a custom ROM?
    Not rooted. Stock Android. I was originally on Verizon (which is where I bought the phone) then switched to Fi.
    03-25-2017 06:16 AM
  5. B. Diddy's Avatar
    Did the updates stop after you switched to Fi? And is this a Verizon-branded Nexus 6? Most carrier-specific phones have to be on that carrier's network to get official system updates (although I'm not sure if that's the case even with carrier-specific Nexus phones).
    aximtreo likes this.
    03-25-2017 11:36 AM
  6. kjharrison's Avatar
    Did the updates stop after you switched to Fi? And is this a Verizon-branded Nexus 6? Most carrier-specific phones have to be on that carrier's network to get official system updates (although I'm not sure if that's the case even with carrier-specific Nexus phones).
    It's Verizon branded. It happened after the switch.
    03-25-2017 02:07 PM
  7. quelquehomme's Avatar
    The timing of your switch to Fi is probably coincidental given that the carrier-induced blockade of 7.0 OTAs to Nexus 6s that ODog2323 described above has only recently been lifted.

    If you haven't already, open your Project Fi app and look for a Maximize Coverage option to "fine tune" your SIM. Do that, and then contact Fi support through that same app and ask them why your phone's still stuck on whatever oldass build it's stuck on, and see what they tell you. It may take a while to get moved up the line to a rep who isn't exclusively working off a script, but it'll happen.
    03-25-2017 02:54 PM
  8. kjharrison's Avatar
    The timing of your switch to Fi is probably coincidental given that the carrier-induced blockade of 7.0 OTAs to Nexus 6s that ODog2323 described above has only recently been lifted.

    If you haven't already, open your Project Fi app and look for a Maximize Coverage option to "fine tune" your SIM. Do that, and then contact Fi support through that same app and ask them why your phone's still stuck on whatever oldass build it's stuck on, and see what they tell you. It may take a while to get moved up the line to a rep who isn't exclusively working off a script, but it'll happen.
    Thanks. Had to go into settings, then clear cache and cache data to get to Maximize Coverage. Still have to call. Ugh. I have a Pixel XL coming in this Tuesday...But it would be nice to know what's going on.
    03-25-2017 03:30 PM
  9. quelquehomme's Avatar
    Still have to call. Ugh.
    Yeah. I never call because I know I'm too liable to start shouting & sounding crazy. Email is a lot safer, even if it does take longer.
    kjharrison likes this.
    03-25-2017 07:16 PM
  10. kjharrison's Avatar
    Final update: Google told me it's because the phone is over 2 years old. Go figure.
    03-30-2017 07:01 AM
  11. ODog2323's Avatar
    Final update: Google told me it's because the phone is over 2 years old. Go figure.
    Doesn't make any sense for them to say that to you. Lots of other folks with the N6 are still getting updates.
    04-01-2017 04:57 AM
  12. kjharrison's Avatar
    Doesn't make any sense for them to say that to you. Lots of other folks with the N6 are still getting updates.
    And downgrades. I agree, but now have a Pixel XL so now the Nexus 6 will be used for reading ebooks in bed. I do want to know how they make the upgrade distinction. My N6 was bought via Verizon before my switch to Fi. That makes me wonder if it's still viewed as a Verizon phone.
    04-01-2017 05:13 AM
  13. Xingularity's Avatar
    We are not getting any more OS updates. 7.1.1 is end of line for us. We are still getting Security updates. But don't know for how much longer...
    04-12-2017 08:08 AM

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