What does your serial number start with?

[davidsnoodles]

So I just contacted Asus about repairing my Nexus 7 because of a bad speaker problem.the speaker worked perfectly fine until yesterday. Now the speaker rattles and sounds really metallic/tinny. They were giving me a hard time about my serial number because it started with a zero, apparently it's not supposed to. I'm just curious what everyone else's serial number start with. Oh and also if it's the same serial number on the box as it is in the system info dialogue in the settings.

Oh, apparently the serial numbers Asus uses are supposed to start with either A, B, C or 9, which obviously nine does not.

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[eddiemcgee]

Mine starts with 015...

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[davidsnoodles]

Mine starts with 015...

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Thank you I knew I wasn't crazy lol. Just out of curiosity,its the same on your box, right?

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[eneisch]

My CSSN starts with a zero, but my SSN starts with C70. I'm not sure what the CSSN is, but I am pretty sure that the SSN is the serial number. I found that it is easier to get these numbers off the box, rather than on N7 itself.

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[eddiemcgee]

I looked at the box and SSN begins with C70...

Eddie

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[specularius]

My SSN starts with C60 and the CSSN with 015.

 

[paul-c]

My number starts with C60.

 

[KPortal]

C60, but I haven't had any problems. I got my Nexus from
Staples about three weeks ago.

 

[dmmarck]

C70

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[NickA]

C60, from Staples a few weeks ago. No issues.

 

[smooches680]

C70 I got mine from GameStop a week ago.

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[6tr6tr]

So I just contacted Asus about repairing my Nexus 7 because of a bad speaker problem.the speaker worked perfectly fine until yesterday. Now the speaker rattles and sounds really metallic/tinny. They were giving me a hard time about my serial number because it started with a zero, apparently it's not supposed to. I'm just curious what everyone else's serial number start with. Oh and also if it's the same serial number on the box as it is in the system info dialogue in the settings.

Oh, apparently the serial numbers Asus uses are supposed to start with either A, B, C or 9, which obviously nine does not.

Sent from my SCH-I535 using Android Central Forums

You're completely fine. There's two serial numbers and you've just read off the other one. You read the CSSN number (which is the one they usually ask for, so no idea why they have a problem with it). Apparently, they want the SSN number. That's on the box right below the CSSN number.

But if you have a problem, do NOT contact Asus. Call Google Nexus Support: http://support.google.com/nexus/?hl=en&topic=2565937 (there's a phone number on that page in blue box)

 

[mrbates]

Play pre-order: C60--defective speaker.
Play replacement: C60--would not boot/charge after first powerdown.

Current local purchase after Play refund: C70--Purchased at Walmart last week.

 

[cammykool]

C70

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[shafferb]

C60 - Preordered from Google. Zero problems thus far.

 

[n0obpr0]

C70!!!

 

[djnshores]

C60 from Staples - no problems.

 

[KDogJax]

Ordered from google last week C70 works great

 

[Chappie]

Anyway to check on the device itself? Only thing I can find is my cssn.

 

[DanSan]

C60, very small screen lift which I fixed and small flicker on low brightness. Preorder from GameStop, picked up 7/25