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  1. Thread Author  Thread Author    #1  

    Unhappy My new Nexus 7 not charging

    Just bought this today and the tablet is not charging...Using the charger it came with. I used that charger for my Droid X and it charges the phone, but the tablet doesn't charge at all...Product defect or does someone have any tips on how to get it to take a charge? I'm down to 9% batter so I turned it off but left it plugged in.. Thanks!
    janeow likes this.
  2. #2  

    Default Re: My new Nexus 7 not charging

    I can only suggest doing a factory reset and if that does not work return it.
  3. #3  

    Default

    I had the same problem yesterday but it turns out that it might have been a problem with my wall outlet rather than the charger. You should try plugging the charger in a different outlet to rule out that possibility.

    Sent from my Nexus 7 using Android Central Forums
  4. #4  

    Default Re: My new Nexus 7 not charging

    I too had this problem. At first it charged, used it til the battery needed charging, would not charge for 3 - 4 days of trying. Tried different outlets, left it overnight, only would charge about 14%. Tried charging from GFI outlet and charged fully. When needed charging again, would not charge in same outlet, tried different outlet, then dead and could not boot at all. Tried for 5 days after that to charge it, and tried usb charging to my computer which did not work. It was playing with me with the inconsistent charge and, just when I think it would be ok, it would not charge again. At that point, it was too late to return it where I purchased it to get a new one. I had to send it in to Asus and they had it for about a week and just emailed that they are sending it back. When I called Asus support to see what the problem was, they stated the tablet had ALL bad display ports. They repaired and upgraded the unit and are sending it back to me. What? Bad display ports? Anyway, this is what they found in my instance. Should have just given me a new one.We'll see what happens when I get it back. You think enough people would have reported this problem by now that they would retrofit.
  5. #5  

    Default Re: My new Nexus 7 not charging

    Quote Originally Posted by lmw0526 View Post
    I too had this problem. At first it charged, used it til the battery needed charging, would not charge for 3 - 4 days of trying. Tried different outlets, left it overnight, only would charge about 14%. Tried charging from GFI outlet and charged fully. When needed charging again, would not charge in same outlet, tried different outlet, then dead and could not boot at all. Tried for 5 days after that to charge it, and tried usb charging to my computer which did not work. It was playing with me with the inconsistent charge and, just when I think it would be ok, it would not charge again. At that point, it was too late to return it where I purchased it to get a new one. I had to send it in to Asus and they had it for about a week and just emailed that they are sending it back. When I called Asus support to see what the problem was, they stated the tablet had ALL bad display ports. They repaired and upgraded the unit and are sending it back to me. What? Bad display ports? Anyway, this is what they found in my instance. Should have just given me a new one.We'll see what happens when I get it back. You think enough people would have reported this problem by now that they would retrofit.
    I wonder if this is what's causing many N7's touchscreens to be periodically unresponsive to taps and swipes.
  6. #6  

    Default Re: My new Nexus 7 not charging

    Quote Originally Posted by Traveler5 View Post
    I wonder if this is what's causing many N7's touchscreens to be periodically unresponsive to taps and swipes.
    That's an interesting theory. Does anyone know what a display port actually is?
    In Google we trust

    -Sent from my Tardis
  7. #7  
    GMJeff's Avatar

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    Default

    It is probably the connector that interfaces the digitizer/display unit to the mainboard. Other than that, it is a port on macbooks for external monitors.

    Sent from my GT-N8013 using Android Central Forums
  8. #8  
    jodeci888's Avatar

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    Default Re: My new Nexus 7 not charging

    My 1st Nexus the screen was ghosting. NOW this 1 isn't charging, I've tried 3 different chargers and my car...... nothing. I'm fed up. BYE BYE Nexus !!!!!!
  9. #9  

    Default Re: My new Nexus 7 not charging

    This isn't necessarily a response to the OP, but I got to this thread searching for "nexus 7 charging problems" and I later found this:

    Mucho charging facts

    Seems that for many non-OEM chargers, the Nexus 7 is actually charging, but does not display that it is charging unless the USB data pins are shorted in the cable/charger.

    I'll be testing this today by using up my battery and then plugging it in to my after-market charger (Yay monoprice.com! ;-) )
    Thanked by:
  10. #10  

    Default My new Nexus 7 not charging

    I have had the Nexus 7 for 7 days. now with no explanation I cannot get it to charge. any suggestions?
  11. #11  

    Default Re: My new Nexus 7 not charging

    Yes... had the very same situation. Found out that the bedroom electrical outlets
    had been 'broken'. That is, the top outlet was on a wall switch line for bedside
    lamp; while the bottom outlet was wired as constant hot. Duh! Make sure your
    electrical outlet is working correctly. Good luck!
  12. #12  
    Jared-5's Avatar

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    Default Re: My new Nexus 7 not charging

    I've been unable to find a car charger to work for my Nexus 7, but may have figured out a solution.

    I'll post it here if it works.
  13. #13  
    Jared-5's Avatar

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    Default Re: My new Nexus 7 not charging

    Quote Originally Posted by grins View Post
    This isn't necessarily a response to the OP, but I got to this thread searching for "nexus 7 charging problems" and I later found this:

    Mucho charging facts

    Seems that for many non-OEM chargers, the Nexus 7 is actually charging, but does not display that it is charging unless the USB data pins are shorted in the cable/charger.

    I'll be testing this today by using up my battery and then plugging it in to my after-market charger (Yay monoprice.com! ;-) )
    I just hacked a short USB extension cable and shorted the pins. It finally appears to charge in my car now.

    I was about to start hacking the rest of my USB extension cables for spares. But if the Nexus 7 charges even when it doesn't show the "CHARGING" icon, I'll try that first, and not bother. I assume that's close to what this adapter does: iPhone Charging Adapter
  14. #14  

    Default Re: My new Nexus 7 not charging

    Hello Everyone!

    I've had my Nexus 7 for about 3 weeks now, everything was fine, and then POOFF! No charging!

    I tried different cables, moving the charger to different outlets, and nothing seemed to work. My significant other tried it with his charger and Presto! It charged!
    Next day, same problem, tried different cables, charging directly from my PC, my laptop, and nothing! So I figured I would do the same thing I do when my PC is making me curse: Reboot!

    Turned off the tablet and just out of curiosity, plugged the charger... TA-DAH! It was charging! Ok, so I got a tablet with PMS, and it's playing with my patience. Today I went to charge it and same thing all over again! So I turned off, plugged the charger in, and it's charging! Has anyone tried this b4? I will try for the rest of this week to see if I am going to need to turn off the darn thing every time I try to charge it! I will let you know!
  15. #15  

    Default Re: My new Nexus 7 not charging

    Brought a new Nexus7 32 GB today..When i switched it on, the battery icon was showing a warning.. i plugged in the charger and the icon shows a flash symbol implying it is charging but the charge stays at 0% no matter how long i charge it....if i remove the charger the battery warning sign re-appears and i don't know if there is any charging left in the battery at all and it switched off a couple of times...... tried to charge with different USB cables including the stock charger..nothing worked...shows up as charging when plugged in..battery stays at 0% (in the settings, it actually says not able to determine the battery's current staus !) as a last resort opened the back cover by sliding my nail in the gap... and disonnected and reconnected the battery cable (the internal battery cable was not properly/fully plugged into the charging leads inside..i guess that was what the original problem was)..restarted the tab...now it shows 100% battery ..solved the problem 100%. Saved me from the hassle of returning it back and waiting for the new one !
  16. #16  

    Default Re: My new Nexus 7 not charging

    This is exactly what happened to me. Bought today from Argos in Basingstoke. Got it home, went to charge it up, and checked back after 2 hours and it still said 0% charged. Decided to take the back cover off, very reluctantly I have to say! But sure enough, the battery wasn't connected properly. Reconnected it, popped the case back on and voila, a 55% charged battery! Thanks so much to the guy who suggested this. Saved me a lot of hassle exchanging it. If you have the same problem, trust me, it is probably down to this!
    Thanked by 2:
    janeow likes this.
  17. #17  

    Default Re: My new Nexus 7 not charging

    Thanks for the tip, exactly same thing with my new N7 - battery cable completely loose.
    Plugged in - 43% and charging.
  18. #18  

    Default Re: My new Nexus 7 not charging

    Thank you! This was my issue as well. Very upsetting when your new toy doesn't work right out of the box. I've been browsing the web and I'm glad I found your post! I was a little nervous about taking off the back cover, but once I did, it was clear the battery cable was only half way in. I connected it fully and wa la! I have a working tablet!
  19. #19  

    Default Re: My new Nexus 7 not charging

    Thank you for the tip, I got my tablet yesterday and I had the same problem with the battery to 0%, I followed the procedure and it was really easy because I had a fear of opening it and aggravate the situation, thank you so much, you saved me from the hassle of returning it back and waiting for the new one !
  20. #20  

    Default Re: My new Nexus 7 not charging

    Thanks for the tip. I went to ifixit.com to see how to safely remove back, and voila, the cable pins were only semi-inserted -almost like the battery had pulled them loose at some point, although all felt secure. Turned on and went fine. -from 0 to 60 in less than a minute. Perfect solution to the charging issue, cheers
  21. #21  
    hiero's Avatar

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    Cool Re: My new Nexus 7 not charging

    Thanks wiredfellow (*edit* sorry, I didn't pay attention to who initially figured out the battery thing) ! This was my problem as well and one added bit of info, if you look at the picture I attached here (highlighted in red), you'll see that there's a bit more than 1/4" of space in the battery compartment where the battery could potentially move if shaken hard enough in the lateral direction (i.e. the battery doesn't fit the battery space exactly). I suspect that most of these battery/charging/not turning on issues are being caused in shipment where the battery is getting knocked to the side, then the connector comes loose just enough to cause these weird issues.

    That's just my suspicion, but seems like a likely culprit. HUGE thanks though because now I can play with my new toy!! My plan is to apply some sugru into the space so that the battery can't shimmy around!
    Attached Thumbnails Attached Thumbnails My new Nexus 7 not charging-20121222_132804.jpg  
    Last edited by hiero; 12-22-2012 at 10:04 PM.
    Thanked by 2:
  22. #22  

    Default Re: My new Nexus 7 not charging

    wiredfellow1 - saving Christmasses everywhere! Google / Asus / Argos / PC World etc should reward you for saving their returns dept an absolute mint.
  23. #23  

    Default Re: My new Nexus 7 not charging

    Can anyone help me with the nexus 7 tablet battery? I have opened the tablet in order to fix the issue with the battery not charging. I'm not sure which cables I'm supposed to reconnect or tighten. Anyone's help would be greatly appreciated.

    Thank you very much,
    Sandy
    Last edited by Sandycc728; 01-04-2013 at 05:33 PM.
  24. #24  

    Talking Re: My new Nexus 7 not charging

    Worked like a charm for me too. Thanks for the great tip!!!
  25. #25  

    Default Re: My new Nexus 7 not charging

    Quote Originally Posted by MidCat View Post
    Hello Everyone!

    I've had my Nexus 7 for about 3 weeks now, everything was fine, and then POOFF! No charging!

    I tried different cables, moving the charger to different outlets, and nothing seemed to work. My significant other tried it with his charger and Presto! It charged!
    Next day, same problem, tried different cables, charging directly from my PC, my laptop, and nothing! So I figured I would do the same thing I do when my PC is making me curse: Reboot!

    Turned off the tablet and just out of curiosity, plugged the charger... TA-DAH! It was charging! Ok, so I got a tablet with PMS, and it's playing with my patience. Today I went to charge it and same thing all over again! So I turned off, plugged the charger in, and it's charging! Has anyone tried this b4? I will try for the rest of this week to see if I am going to need to turn off the darn thing every time I try to charge it! I will let you know!
    Worked like a charm for me too. Thanks for the great tip!!!
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