09-10-2013 05:41 PM
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  1. Traveler5's Avatar
    I've uninstalled all frivolous apps (about 3 times), did a complete wipe of my N7 (twice!), as well as other software tinkering with it and I am still having problems with the touchscreen. It's frustrating. After a short while of use, the N7's screen becomes almost completely unresponsive to taps and swipes. This has been happening for the last few weeks or so and has gotten worse the last few days. To correct it I have to push the power button off then on and that takes care of it for while.

    I called Google yesterday and they're sending me a new unit and I should get it tomorrow -- I got confirmation it has shipped. They sent me a pre-paid shipping label for the defective unit for me to ship back.

    Anyone had any problems with the Google return process or the new N7 they sent to you?
    08-22-2012 10:55 AM
  2. csims9158's Avatar
    Same here. The last couple of weeks I have had the exact same issue.

    Sent from my Nexus 7 using Tapatalk 2
    08-22-2012 11:15 AM
  3. dralezero's Avatar
    why start new thread

    http://forums.androidcentral.com/sho....php?p=2091671


    Sent from my Nexus 7 using Android Central Forums
    08-22-2012 11:21 AM
  4. jd914's Avatar
    For the record the Nexus 7 doesn't have touch screen problems. Sometimes it's the users and not the device that needs fixing.

    Sent from my Nexus 7 using Tapatalk 2
    08-22-2012 11:26 AM
  5. dralezero's Avatar
    inappropriate
    08-22-2012 11:58 AM
  6. 1812dave's Avatar
    I've uninstalled all frivolous apps (about 3 times), did a complete wipe of my N7 (twice!), as well as other software tinkering with it and I am still having problems with the touchscreen. It's frustrating. After a short while of use, the N7's screen becomes almost completely unresponsive to taps and swipes. This has been happening for the last few weeks or so and has gotten worse the last few days. To correct it I have to push the power button off then on and that takes care of it for while.

    I called Google yesterday and they're sending me a new unit and I should get it tomorrow -- I got confirmation it has shipped. They sent me a pre-paid shipping label for the defective unit for me to ship back.

    Anyone had any problems with the Google return process or the new N7 they sent to you?
    the only time I have touchscreen issues is if I set it on the arm of my fabric chair, don't touch or hold the n7, and then try to touch the screen ONLY. I have to be touching the body of the N7 when it is on that particular fabric, in order for touch input to be recognized. this doesn't happen on my bed, or anywhere else that I've tried. extremely STRANGE, but replicateable.
    08-22-2012 12:14 PM
  7. GMJeff's Avatar
    It could be a static charge issue. With the touch screens being capacitive, if your skin is at the same charge as the screen, nothing will happen.

    You may be onto something there as far as the fabric on the chair.

    The next time the device does this, if you have a metal lamp nearby, touch it, or ground yourself out somehow, then try the touchscreen again while still in the chair. If it works without powering down the screen, then you have found the culprit.

    Moist or dry skin can also play havoc with a touchscreen.

    I never had an issue like this as long as I had my Nexus 7, so I can't pinpoint exactly what it could be.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    08-22-2012 12:34 PM
  8. 6tr6tr's Avatar
    I've uninstalled all frivolous apps (about 3 times), did a complete wipe of my N7 (twice!), as well as other software tinkering with it and I am still having problems with the touchscreen. It's frustrating. After a short while of use, the N7's screen becomes almost completely unresponsive to taps and swipes. This has been happening for the last few weeks or so and has gotten worse the last few days. To correct it I have to push the power button off then on and that takes care of it for while.

    I called Google yesterday and they're sending me a new unit and I should get it tomorrow -- I got confirmation it has shipped. They sent me a pre-paid shipping label for the defective unit for me to ship back.

    Anyone had any problems with the Google return process or the new N7 they sent to you?
    I had a replacement sent for a screen flicker issue and the replacement had the same problem.
    08-22-2012 02:29 PM
  9. ricktat's Avatar
    Please don't post things like this. It must be in your head. I had the same problem and it must have been in my head too. I have never had any issues like this with any other tablet or phone but it has to be me. And now it has to be you. It can't be the Nexus 7. Plus if it is the Nexus 7 then its only .00001 % of the tablets made. But it can't be that either.

    So the next time you are playing a game and the screen will not respond... just remember... Its all in your head.

    PS. returning the device permanently fixes the device. Pressing the power button temporarily fixes it.
    08-22-2012 02:45 PM
  10. dralezero's Avatar
    trollololol

    Sent from my Nexus 7
    08-22-2012 02:55 PM
  11. Traveler5's Avatar
    For the record the Nexus 7 doesn't have touch screen problems. Sometimes it's the users and not the device that needs fixing.

    Sent from my Nexus 7 using Tapatalk 2
    Say what??
    08-22-2012 02:58 PM
  12. Traveler5's Avatar
    why start new thread

    http://forums.androidcentral.com/sho....php?p=2091671


    Sent from my Nexus 7 using Android Central Forums
    Totally forgot about that one. Both threads should be combined/merged.
    08-22-2012 03:01 PM
  13. Traveler5's Avatar
    It could be a static charge issue. With the touch screens being capacitive, if your skin is at the same charge as the screen, nothing will happen.

    You may be onto something there as far as the fabric on the chair.

    The next time the device does this, if you have a metal lamp nearby, touch it, or ground yourself out somehow, then try the touchscreen again while still in the chair. If it works without powering down the screen, then you have found the culprit.

    Moist or dry skin can also play havoc with a touchscreen.

    I never had an issue like this as long as I had my Nexus 7, so I can't pinpoint exactly what it could be.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    It doesn't matter if I'm sitting on a chair with fabric or leather. In fact, it will act up even when I'm sitting on the head (great place to read). I'm wondering if it's CPU or battery heat that's causing it.
    08-22-2012 03:07 PM
  14. Traveler5's Avatar
    Please don't post things like this. It must be in your head. I had the same problem and it must have been in my head too. I have never had any issues like this with any other tablet or phone but it has to be me. And now it has to be you. It can't be the Nexus 7. Plus if it is the Nexus 7 then its only .00001 % of the tablets made. But it can't be that either.

    So the next time you are playing a game and the screen will not respond... just remember... Its all in your head.

    PS. returning the device permanently fixes the device. Pressing the power button temporarily fixes it.
    It probably is in my head. After jd914's comment I'm thinking there's a pretty good chance my mind is "willing" the touchscreen to malfunction. Why that would be, I don't know. I'll have to get my head examined. I'll contact Google about that, too.
    08-22-2012 03:16 PM
  15. Traveler5's Avatar
    Please don't post things like this. It must be in your head. I had the same problem and it must have been in my head too. I have never had any issues like this with any other tablet or phone but it has to be me. And now it has to be you. It can't be the Nexus 7. Plus if it is the Nexus 7 then its only .00001 % of the tablets made. But it can't be that either.

    So the next time you are playing a game and the screen will not respond... just remember... Its all in your head.

    PS. returning the device permanently fixes the device. Pressing the power button temporarily fixes it.
    Delete.
    08-22-2012 03:17 PM
  16. rootbrain's Avatar
    This might sound strange but how often to you clean the screen? I've noticed a decrease in responsiveness after using for awhile. Clears up and is perfect again after cleaning. I think the oils and dust from fingerprints and environment may cause this to happen somewhat.

    Rootbrain
    08-22-2012 03:37 PM
  17. natehoy's Avatar
    This might sound strange but how often to you clean the screen? I've noticed a decrease in responsiveness after using for awhile. Clears up and is perfect again after cleaning. I think the oils and dust from fingerprints and environment may cause this to happen somewhat.

    Rootbrain
    That may be true. On the other hand, I assume you turn the screen off for a moment to clean it? Turning the screen off temporarily is about the only workaround.

    I noticed this happening immediately after installing the Swype Beta last week. Since I don't use it on my Nexus any more, I may try uninstalling it tonight. A LOT of the threads I've read on XDA and the Google bug site mention Swype, so I'm wondering if that might be a contributor...?
    08-22-2012 03:54 PM
  18. Traveler5's Avatar
    This might sound strange but how often to you clean the screen? I've noticed a decrease in responsiveness after using for awhile. Clears up and is perfect again after cleaning. I think the oils and dust from fingerprints and environment may cause this to happen somewhat.

    Rootbrain
    Not very often but I have tried that and it did not make a difference. I have an iPad and a iPhone and their screens get just as messy, sometimes worse (kids), yet I have no problems with either device. If this is what's really causing the problem then it's a hardware issue.
    08-22-2012 03:58 PM
  19. 1812dave's Avatar
    This might sound strange but how often to you clean the screen? I've noticed a decrease in responsiveness after using for awhile. Clears up and is perfect again after cleaning. I think the oils and dust from fingerprints and environment may cause this to happen somewhat.

    Rootbrain
    that happens to my microwave control panel a few times a year. oils will cause the touchcontrols to go "on vacation" until a quick wipe with Windex.
    08-22-2012 04:06 PM
  20. 1812dave's Avatar
    Not very often but I have tried that and it did not make a difference. I have an iPad and a iPhone and their screens get just as messy, sometimes worse (kids), yet I have no problems with either device. If this is what's really causing the problem then it's a hardware issue.
    not saying cleaning will fix it, but don't draw ANY inference from the fact you have other devices that work when the screens are dirty--that's falling into the trap of TOO MUCH ASSUMPTION. trust me on that one. Not all screens have the same level of sensitivity.
    08-22-2012 04:07 PM
  21. Traveler5's Avatar
    That may be true. On the other hand, I assume you turn the screen off for a moment to clean it? Turning the screen off temporarily is about the only workaround.

    I noticed this happening immediately after installing the Swype Beta last week. Since I don't use it on my Nexus any more, I may try uninstalling it tonight. A LOT of the threads I've read on XDA and the Google bug site mention Swype, so I'm wondering if that might be a contributor...?
    I've never had Swype on my N7 and have never played any games on it either. Other than Google's apps, all I have on my N7 is Amazon's book reader, Dolphin browser, and a couple other similar apps that have been around along time and should be stable and compatible. I re-downloaded only these four apps after doing a complete hard-reset/wipe of the device. I still have problems. So I don't think it's any one app that's causing this.
    08-22-2012 04:08 PM
  22. 6tr6tr's Avatar
    Please, everyone post to the official google bug thread for this issue and vote for it: https://code.google.com/p/android/is...m=100&id=35663

    The more people who post there, the more likely they'll fix it.
    08-22-2012 04:13 PM
  23. mmaestro's Avatar
    Please let us all know if the replacement tablet fixes the issue, because this is often crazy-making for me, and I've been hoping for a software update to fix it. But if it's a hardware issue, it would be nice to have that confirmed.
    08-22-2012 04:33 PM
  24. booyahsaki's Avatar
    Say what??
    I believe that what you were reading is called "sarcasm".

    Sent from my Nexus 7 using Tapatalk 2
    08-22-2012 05:39 PM
  25. 6tr6tr's Avatar
    Please let us all know if the replacement tablet fixes the issue, because this is often crazy-making for me, and I've been hoping for a software update to fix it. But if it's a hardware issue, it would be nice to have that confirmed.
    I highly doubt a replacement will fix it because of a few things:

    1. People with both c70 and c60 devices have this issue (and those were different runs of the tablet)

    2. A number of replacement tablets have the same screen issues as the problem ones (e.g. my replacement flickers just like the original)
    08-22-2012 05:49 PM
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