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  1. Thread Author  Thread Author    #1  

    Default Need help save Asus Nexus 7 ASAP

    Hi. It was my bad day. the worst day I ever had in my whole life. In one day, just 2 days ago, and a day before, i charge my lovely nexus 7 to get ready use on the next day. On tomorrow morning, I bring my lovely nexus 7 with me to the school. During the day, I did't use it at all. I swear the battery must be at 100%. After i went home, open its cover, press the power button to use. And guess what, nothing happen. I tried hard reset, already tried push volume+/volume- and the power button for over 60 secs. And nothing happen neither. There are nothing happen on the screen. there are no google logo, or the X logo. Look like the the battery died. How come? I just used it for several months. So, the help in this article would be useless because I can't go to to bootloader. http://forums.androidcentral.com/nex...nexus-7-a.html. How can I restore my nexus 7? not possible. It already death for 3 days. Please and please I really want to use it. Are there any other ways to make it turn back on.
  2. #2  

    Default Re: Need help save Asus Nexus 7 ASAP

    Have you tried plugging it in?

    Sent from my Galaxy Nexus using Tapatalk 2
    What I had...
    What I have...
    Ebony/Black/Black Moto X
    Nexus 7 2013
    iPhone 5c

    X X X
  3. #3  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by svenEDGE View Post
    Have you tried plugging it in?

    Sent from my Galaxy Nexus using Tapatalk 2
    +1

    If you haven't already, I would let it charge for at least 30 minutes and try again. The battery will still discharge when not in use and will eventually drain even if turned off, but at a very much slower rate.

    Sent from my Nexus 7 using Android Central Forums
    Rooted Nexus 7 - XenonHD
    Rooted Dual Boot HP Touchpad - ICS
    Sprint EVO 3D
  4. Thread Author  Thread Author    #4  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by a1kemist View Post
    +1

    If you haven't already, I would let it charge for at least 30 minutes and try again. The battery will still discharge when not in use and will eventually drain even if turned off, but at a very much slower rate.

    Sent from my Nexus 7 using Android Central Forums
    no, when I come home, i was plugged it to the AC right away, and also tried to plugged it in to the computer. But nothing worked. Then I plug it back to the AC. And leave it right there overnight. On tomorrow morning, it still not work
  5. #5  

    Default Re: Need help save Asus Nexus 7 ASAP

    Hmmm. Seems you might have a defective tablet then. You should be under warranty still.

    Sent from my Galaxy Nexus using Tapatalk 2
    What I had...
    What I have...
    Ebony/Black/Black Moto X
    Nexus 7 2013
    iPhone 5c

    X X X
  6. Thread Author  Thread Author    #6  

    Default Re: Need help save Asus Nexus 7 ASAP

    there no way i can return or have a replacement. 15 days already passed. I was should spend more money on an ipad like my friend said. my sister have an ipad, and it never died or have problems
  7. #7  

    Default Re: Need help save Asus Nexus 7 ASAP

    I have an iPad 3 and it reset itself and deleted all my data. Every manufacturer has a bad product that gets released here and there. You should have a manufacturer warranty with Asus. Try calling Asus and tell them what happened. One time I bricked a Samsung Tab7 by flashing a bad ROM. Even though I was out of warranty, Samsung fixed my tablet at no charge whatsoever. Maybe Asus is as cool as Samsung.

    Sent from my Galaxy Nexus using Tapatalk 2
    What I had...
    What I have...
    Ebony/Black/Black Moto X
    Nexus 7 2013
    iPhone 5c

    X X X
  8. #8  

    Default Re: Need help save Asus Nexus 7 ASAP

    Any mass produced device can fail, including the iPad.

    Have you tried to connect it to a computer? Does it pick up the device in it's current state?

    Sent from my Nexus 7 using Android Central Forums
    Rooted Nexus 7 - XenonHD
    Rooted Dual Boot HP Touchpad - ICS
    Sprint EVO 3D
  9. Thread Author  Thread Author    #9  

    Default Re: Need help save Asus Nexus 7 ASAP

    So that mean there are noway for me to fix it by myself? what if Asus not fix for me? because before that, I have unlocked it and root in version 4.1.1, then I updated to 4.1.2. Lost root, but the unlock still there. there are have an unlocked logo under google logo. I dont think Asus would fix for me. I bought it on google play
  10. Thread Author  Thread Author    #10  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by a1kemist View Post
    Any mass produced device can fail, including the iPad.

    Have you tried to connect it to a computer? Does it pick up the device in it's current state?

    Sent from my Nexus 7 using Android Central Forums
    I did plug it to the computer, still not work. The computer can not recognize it as a device.
  11. #11  
    Dubbin1's Avatar

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    Default Re: Need help save Asus Nexus 7 ASAP

    Try pressing and holding the power button only. I'm betting if you hold it long enough it will come on.
  12. #12  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by tranbo94 View Post
    I bought it on google play
    So contact Google Play support and let them know your problem. Buying directly from Google is great, because their customer support is genuinely customer-oriented. I mean, their reps don't know crap and the process is inefficient, but they're usually more than willing to you ship a new device.

    Buy directly from Google, and they'll ship you a new device--you can send your old one in as soon as you get the new one.

    Buy from any other source, and ASUS will send you to repair hell. You won't see your device for a month.
  13. #13  

    Default Re: Need help save Asus Nexus 7 ASAP

    Try pressing and holding the power button for ~20 seconds. My N7 refused to start one time, and this forced it to reset and restart.
  14. Thread Author  Thread Author    #14  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by Dubbin1 View Post
    Try pressing and holding the power button only. I'm betting if you hold it long enough it will come on.
    nah tried it in 15 minute. and still not work. it more than a workout
  15. Thread Author  Thread Author    #15  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by jrwatson View Post
    So contact Google Play support and let them know your problem. Buying directly from Google is great, because their customer support is genuinely customer-oriented. I mean, their reps don't know crap and the process is inefficient, but they're usually more than willing to you ship a new device.

    Buy directly from Google, and they'll ship you a new device--you can send your old one in as soon as you get the new one.

    Buy from any other source, and ASUS will send you to repair hell. You won't see your device for a month.
    well, my nexus 7 got unlocked. so i dont think google will send for me a new one or asus will fix for me.
  16. #16  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by tranbo94 View Post
    well, my nexus 7 got unlocked. so i dont think google will send for me a new one or asus will fix for me.
    It can't hurt to try right? Like I said, I completely bricked mine and void the warranty and Samsung still fixed mine at no charge. Just call them.

    Sent from my Galaxy Nexus using Tapatalk 2
    What I had...
    What I have...
    Ebony/Black/Black Moto X
    Nexus 7 2013
    iPhone 5c

    X X X
  17. #17  

    Default Re: Need help save Asus Nexus 7 ASAP

    Send it for warranty repair. If it's as dead as it sounds, they can't tell if it was rooted. Sounds more like a hardware failure, so changes to the software shouldn't void the warranty anyway.
  18. Thread Author  Thread Author    #18  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by svenEDGE View Post
    It can't hurt to try right? Like I said, I completely bricked mine and void the warranty and Samsung still fixed mine at no charge. Just call them.

    Sent from my Galaxy Nexus using Tapatalk 2
    ok. i will try tomorrow. but my nexus 7 already unlocked, not rooted ( lost root). Can I still return it?
  19. #19  
    badbrad17's Avatar

    Posts
    3,284 Posts
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    Stock JB 4.4 Rooted

    Default Re: Need help save Asus Nexus 7 ASAP

    I had a problem with my Asus Transformer and it did take a bit to find the stupid support line for Asus they did send me a brand new one. They will never know you rooted the device if it won't turn on.

    Sent from my SGH-T989D using Android Central Forums
    Android Evangelist
    HTC Desire + Samsung Galaxy SIIx + Transformer TF101 and Prime + Nexus 4
  20. Thread Author  Thread Author    #20  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by badbrad17 View Post
    I had a problem with my Asus Transformer and it did take a bit to find the stupid support line for Asus they did send me a brand new one. They will never know you rooted the device if it won't turn on.

    Sent from my SGH-T989D using Android Central Forums
    do you have to send them the old one?
  21. #21  

    Default Re: Need help save Asus Nexus 7 ASAP

    Since you bought it on the play store, I would try to contact google first.

    Sent from my Nexus 7 using Android Central Forums
    Rooted Nexus 7 - XenonHD
    Rooted Dual Boot HP Touchpad - ICS
    Sprint EVO 3D
  22. #22  

    Default Re: Need help save Asus Nexus 7 ASAP

    Have you tried to boot into recovery?
  23. Thread Author  Thread Author    #23  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by jian9007 View Post
    Have you tried to boot into recovery?
    it cant turn on, so it cant boot into bootloader nor recovery
  24. #24  

    Default Re: Need help save Asus Nexus 7 ASAP

    Quote Originally Posted by tranbo94 View Post
    it cant turn on, so it cant boot into bootloader nor recovery
    Just checking because sometimes even though the power doesn't come on, it can still boot into recovery (usually when there's a software issue causing it to not power on). Sucks because if you can't boot into recovery, it's likely dead and it's probably going to be a hardware fault.
  25. Thread Author  Thread Author    #25  

    Default Re: Need help save Asus Nexus 7 ASAP

    ok. i have decided. if it possible, i would send my nexus 7 to asus to get fixed or get the replacement. But I never return products that i bought online before. How do I send for them the nexus 7? since I cant go to the office post. are there anyway for me to send it?
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