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  1. Thread Author  Thread Author    #1  

    Unhappy Did I just make a huge mistake? N7 Google Play for US only?

    I'm a Canadian resident visiting family in the US and I purchased a Nexus 7 today. Set it up, surfing wifi just great. Love everything about it. Tried to redeem a Google Play gift card and pop-up msg. says it is not valid in my country. (I'm still in US, but my Google account was set up in Canada). I really wanted to use my N7 for books, but the Google Wallet is for US residents with US credit cards only. I have this sick, sinking feeling that I will not be able to purchase anything for my tablet. I have a Canadian Galaxy II phone for which I have purchased apps from Google Play, but it shows a very limited selection of books - mostly reference and children's books - in the app store.
    Does anyone know if the Canadian Nexus 7 features are so different from the US that I can not make this work?
    What are my chances of returning it to the store?
  2. #2  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    You should be well within the stores return period, but there may be a restocking fee. If so explain the situation to the store manager since they can over ride that fee. Personally I would return it, and buy another one when you go back to Canada. Better safe than sorry in this situation.
    I miss my friend Matt McQuinn he touched so many lives, and in the end gave his life to protect someone that he loved. I am proud to have known him, and of the choices he made when it mattered. You were a true hero.

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  3. #3  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    Quote Originally Posted by ellykay View Post
    I'm a Canadian resident visiting family in the US and I purchased a Nexus 7 today. Set it up, surfing wifi just great. Love everything about it. Tried to redeem a Google Play gift card and pop-up msg. says it is not valid in my country. (I'm still in US, but my Google account was set up in Canada). I really wanted to use my N7 for books, but the Google Wallet is for US residents with US credit cards only. I have this sick, sinking feeling that I will not be able to purchase anything for my tablet. I have a Canadian Galaxy II phone for which I have purchased apps from Google Play, but it shows a very limited selection of books - mostly reference and children's books - in the app store.
    Does anyone know if the Canadian Nexus 7 features are so different from the US that I can not make this work?
    What are my chances of returning it to the store?
    Where did you get the Google Play gift card?

    The N7 should be the same the obstacle was the billing address etc, on your Play/Wallet acct.
    Sent by accident, not using the Android Central app
    Nexus 4 (Mako), Amaze 4G on T-Mobile. Nexus 7 16GB. Google Chromebook (2012 Samsung 16gb). Next stop, a Google flush toilet.
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  4. #4  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    The hardware is identical so absolute worst case is you do a factory reset when you get back to Canada.

    Don't think that'll be necessary though. I believe gift cards are a US only thing. It knows you're Canadian (got a Canadian CC registered on your account?) so won't let you use it.

    play.google.com/about/card-terms.html says " Google Play Gift Cards ("Gift Cards") are valid only for users who are 13 years of age or older, and who are residents of the USA"
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  5. #5  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    I don't know if it will work but maybe you can set up a new US Google account for using with your gift card. Since you can add multiple accounts to the play store, this might be a workable solution.
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  6. #6  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    OP you were born in CANADA. That IS definitely a huge mistake.

    kC_, MJKearney and DeathByBFG like this.
  7. Thread Author  Thread Author    #7  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    Quote Originally Posted by Jon Jennings View Post
    The hardware is identical so absolute worst case is you do a factory reset when you get back to Canada.

    Don't think that'll be necessary though. I believe gift cards are a US only thing. It knows you're Canadian (got a Canadian CC registered on your account?) so won't let you use it.

    play.google.com/about/card-terms.html says " Google Play Gift Cards ("Gift Cards") are valid only for users who are 13 years of age or older, and who are residents of the USA"
    I discovered that the gift card was only good for US Google accounts when I actually read the back of it after it failed to work for me. It never occurred to me that it would make a difference where my google account was set up. When I was unable to add my credit card to the google wallet (my original cc I've used for my phone apps had expired) I did some more digging and found that I will not be able to make any purchases from Google Play at all. I will see if there is a manned help line today, but it looks like my main concern should be erasing all my history off of this thing and getting it back to the store in a condition that no one can glean my info from it.
  8. Thread Author  Thread Author    #8  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    Quote Originally Posted by JustinMueller8810 View Post
    OP you were born in CANADA. That IS definitely a huge mistake.

    No, I am an American married to a Canadian and enjoying most aspects (winter notwithstanding) of living in Toronto.
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    ChromeJob, MJKearney and xSpiral like this.
  9. #9  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    Quote Originally Posted by ellykay View Post
    I discovered that the gift card was only good for US Google accounts when I actually read the back of it after it failed to work for me. It never occurred to me that it would make a difference where my google account was set up. When I was unable to add my credit card to the google wallet (my original cc I've used for my phone apps had expired) I did some more digging and found that I will not be able to make any purchases from Google Play at all. I will see if there is a manned help line today, but it looks like my main concern should be erasing all my history off of this thing and getting it back to the store in a condition that no one can glean my info from it.
    That's doesn't sound right, at least the part about not being able to purchase from Google Play. Google Play Store is available for Canada and many other countries where the N7 is sold. Are you saying that this is because you bought the N7 in the USA, and therefore the device is identified as a USA model only, requiring a US based credit card? If true then that's interesting. Let us know what you find out.
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  10. Thread Author  Thread Author    #10  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    All's well that ends well. I talked with a Google rep and he said that I could not use Google Play since I was trying to use my Canadian acct. from a US ISP and when I get home everything will work fine. He also told me to temporarily change my profile to my US address and redeem my gift card that way. It worked. As long as I have purchased content that is also available in Canada (books, movies, etc. vary) anything I purchase will stay in my account
    Thanks to everyone for your comments and help.
  11. #11  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    So it's all a matter of what country your Google account is based in, and what country the ISP is based in that your N7 is connected to. The two have to match. It doesn't matter from where you bought the N7, except perhaps for the Play Store credit.

    Good information, thanks for posting.
  12. #12  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    Quote Originally Posted by ellykay View Post
    No, I am an American married to a Canadian and enjoying most aspects (winter notwithstanding) of living in Toronto.
    Too bad more people like my post.
    Win.
  13. #13  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    Quote Originally Posted by JustinMueller8810 View Post
    Too bad more people like my post.
    Win.
    Out of fairness and equal opportunity to our kind neighbors and ex-pats to the north, I officially hereby rescind my previous like of your post, and apply it to the post of the OP.
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    mr_nobody and ellykay like this.
  14. #14  

    Default Re: Did I just make a huge mistake? N7 Google Play for US only?

    (never mind) :rolleyes:
    Last edited by ChromeJob; 11-27-2012 at 09:28 PM.
    Sent by accident, not using the Android Central app
    Nexus 4 (Mako), Amaze 4G on T-Mobile. Nexus 7 16GB. Google Chromebook (2012 Samsung 16gb). Next stop, a Google flush toilet.
    Did I solve your problem? Hit the Thanks button. Was I just a nuisance? Sorry, can't bat .400 every day.

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