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  1. Thread Author  Thread Author    #1  
    D Mac's Avatar

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    Default Nexus 7 won't boot past the X logo

    Today my Nexus 7 shut off because the battery died. So I plugged it in and left. When I returned it was on the Nexus X logo boot screen.

    I now can't do anything. If I try to turn it off by hitting the power button nothing happens.

    If I hold the power button for 20 seconds it just reboots back to the X logo.
    If I hold the power button and volume up for 20 seconds it just reboots back to the X logo.
    If I hold the power button and both volume buttons for 20 seconds it just reboots back to the X logo.

    If I hold the power button and volume down for 20 seconds it boots into Bootloader.

    From bootloader I have 4 options:

    -Start: This just reboots back to the X logo.

    -Restart Bootloader: This just refreshes the Bootloader but leaves me where I am.

    -Power Off: This is the only way I can even turn my Nexus 7 off. But when I turn it back on it just boots back to the X logo.

    -Recovery Mode: This just shows a android with his chest open with a red exclamation mark and it says "No Command". At that point I can only hold power for 20 seconds to get it to reboot to the X logo.

    My Nexus 7 is completely stock.

    What can I try? Any advice or ideas? TIA.
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  2. #2  

    Default Re: Nexus 7 won't boot past the X logo

    I have exactly the same issue just started today after update to 4.2.

    did you manage to fix? if so, how?

    thanks
    Thanked by:
  3. Thread Author  Thread Author    #3  
    D Mac's Avatar

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    Default Re: Nexus 7 won't boot past the X logo

    Quote Originally Posted by lambey View Post
    I have exactly the same issue just started today after update to 4.2.

    did you manage to fix? if so, how?

    thanks
    Yes I did.

    Here is the thread where I discuss it further. [Q] Nexus 7 won't boot up past the Nexus X logo - xda-developers

    The short version is I was able to use this tool to get it working: [Toolkit] Wug's Nexus Root Toolkit v1.6.2 [Updated 12/29/12] - xda-developers
  4. #4  

    Default Re: Nexus 7 won't boot past the X logo

    I had the same issue. Returned it to Google and got replacement the very next day. 4.2 is really Google's biggest screw up so far.
  5. #5  

    Default Re: Nexus 7 won't boot past the X logo

    Getting this now...going to try your solution when I get back.

    Does anyone know what causes this to happen? Mine happened literally overnight...it working fine before I went to bed. I haven't rooted or installed custom ROMs or anything.
    bharatseth92 likes this.
  6. #6  

    Default Re: Nexus 7 won't boot past the X logo

    My Nexus 7 has done this too. What is the easiest way to sort it out without having to reset the whole thing?
  7. #7  

    Default Re: Nexus 7 won't boot past the X logo

    This just happened to me today. I tried doing a reboot from factory settings, but it is stuck on the X screen. Has anyone found a fix?
  8. #8  

    Default Re: Nexus 7 won't boot past the X logo

    this happened to me 2 days ago and i'm still trying to solve this problem

    i'm so disappointed .. there was no reason i didn't root or unlock or flash rom or any thing it was working so fine stopped working suddenly i rebooted it and stuck till now

    i did factory reset but goes no ..

    is there any easy way to fix it please help

    this is my e.mail [email address deleted by moderator]
    Last edited by NotJustAPhone; 01-15-2013 at 08:09 AM.
  9. #9  
    nexus89's Avatar

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    Default Re: Nexus 7 won't boot past the X logo

    Quote Originally Posted by D Mac View Post
    Yes I did.

    Here is the thread where I discuss it further. [Q] Nexus 7 won't boot up past the Nexus X logo - xda-developers

    The short version is I was able to use this tool to get it working: [Toolkit] Wug's Nexus Root Toolkit v1.6.2 [Updated 12/29/12] - xda-developers
    I read your first link and you say at end wugs didn't fix it unlocking your bootloader did?
  10. #10  

    Default Re: Nexus 7 won't boot past the X logo

    Any updates? happened to me too.
  11. #11  

    Default Re: Nexus 7 won't boot past the X logo

    Hi there did you get your nexus sorted?
  12. #12  

    Default Re: Nexus 7 won't boot past the X logo

    Hi there did you manage to repair your nexus?
  13. #13  

    Default Re: Nexus 7 won't boot past the X logo

    This is the second time my N7 is stuck at the X logo. Got this in December - by end of January it locked up the first time - had to send it back to Asus. Now it happened again. Anyone have to send their N7 back to Asus multiple times? Curious if they have a lemon law type of situation.
  14. #14  

    Default Re: Nexus 7 won't boot past the X logo

    Yes it has happened to me twice, 32gb.
    It is in for repair now. I have only been using it since January. First time it broke (stuck on the X) was February and this time just a week ago. Got mine from Currys in Littlehampton. Bloke in shop said he has three or four back doing the same. I just wish I knew what causes it cos then maybe it can be avoided. Mine isn't rooted. First time it came back the repair said flashed the csc image.
  15. #15  

    Default Re: Nexus 7 won't boot past the X logo

    Mine has the exact same thing. Just happened today, tried all the other options for fixing this problem to absolutely no avail. Factory reboots didnt work either, still wont load past the x.

    I tried using that root toolkit thing you had a link to but cant seem to get it to work. Says you need to allow something on the nexus which, obv, i cant do because it wont load.

    Can you help at all? Is there any step-by-step available or anything?

    cheers
    Thanked by:
    josevazquez likes this.
  16. #16  

    Default Re: Nexus 7 won't boot past the X logo

    I can't go to the link you posted but I already registered. So where can I find that link? i really need help about this one.

    My tablet is still in the X logo and can't go any further. It's not lagging or something because it's still working but it takes too long.

    please help me.

    thanks
  17. #17  

    Default Re: Nexus 7 won't boot past the X logo

    My nexus is having the same problem even after factory wipe, Apple are more expensive but at least they are reliable
    faitherdee likes this.
  18. #18  

    Default Re: Nexus 7 won't boot past the X logo

    same with mine. happened this morning. tried the hard reset but didnt work. just that stupid x logo all day. might have to return it on monday. I've had it 2 weeks
  19. #19  

    Default Re: Nexus 7 won't boot past the X logo

    This worked for me.
    1.If your tablet is on, power it off.
    2.Press and hold Volume Up + Volume Down + Power button until the device powers on. You should see an image of an Android lying on its back.
    3.Press Volume Down twice, until the screen says "Recovery mode."
    4.Press Power to restart into "Recovery mode." You should see an image of an Android with a Red triangle after a few minutes.
    5.While holding down Power, tap Volume Up
    6.Use the volume down key to scroll to "wipe data/factory reset" and press Power to select it
    7.Scroll down to "Yes - erase all user data" and press Power to select it.
    8.After it says "Data Wipe Completed", scroll to reboot & press the power button to select it.
  20. #20  

    Default Re: Nexus 7 won't boot past the X logo

    Here is another suggestion that might help somebody.

    http://www.droid-life.com/2012/12/27...omment-page-1/

    from a BB Playbook or HP Touchpad or N7
  21. #21  

    Default Re: Nexus 7 won't boot past the X logo

    This worked!! I think you are my hero. I just got mine back from getting a new mother board 1 month ago. I've only had it since Christmas.

    Thank you, thank you!! Everyone frozen on X try this.
  22. #22  

    Default Re: Nexus 7 won't boot past the X logo

    how do i return it to google?
  23. #23  

    Default Re: Nexus 7 won't boot past the X logo

    Quote Originally Posted by terich22 View Post
    This worked for me.
    1.If your tablet is on, power it off.
    2.Press and hold Volume Up + Volume Down + Power button until the device powers on. You should see an image of an Android lying on its back.
    3.Press Volume Down twice, until the screen says "Recovery mode."
    4.Press Power to restart into "Recovery mode." You should see an image of an Android with a Red triangle after a few minutes.
    5.While holding down Power, tap Volume Up
    6.Use the volume down key to scroll to "wipe data/factory reset" and press Power to select it
    7.Scroll down to "Yes - erase all user data" and press Power to select it.
    8.After it says "Data Wipe Completed", scroll to reboot & press the power button to select it.
    This totally worked for me!! Thank you so much. My Nexus died on me when its battery, well, died and after charging it it just did that whole Google, nexus X, shut down, repeat thing. I was worried I'd have to send it back in or worse, open her up and try to figure out how to pull the battery out. =( Now she's working fine though. Once again, thanks so much for this fix!!
    Thanked by 2:
  24. #24  

    Default Re: Nexus 7 won't boot past the X logo

    Thanks. This solved the problem
  25. #25  

    Cool Re: Nexus 7 won't boot past the X logo

    Get the official toolkit from Google @
    https://sites.google.com/site/faqdro...exus-7-toolkit
    open the Google nexus 7 toolkit 5.0.0
    connect tablet to computer if not unlock select proper number to unlock then proceed...
    hold power on up and down vol buttons to get into fast boot mode
    choose option 9
    then choose option 1 to download correct version select 2 to flash if you've already downloaded the correct version
    IMPORTANT then select "NO" to keep all data intact Select yes to wipe to factory image
    the toolkit will do the rest
    it takes a bit be patient it will reboot to normal
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