1. Slender Troll's Avatar
    So I just bought a book on the play store, but when I downloaded and opened it, the page was completely white. So I thought that maybe if I redownloaded it , it would fix itself. Now I can't get the book back on my device. Play still says that I have purchased it, but note in order for me to read it I have to open play books and select read from there, because it isn't showing up in the play books app. any suggestions?

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 01:46 PM
  2. bigtroutz's Avatar
    perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
    01-03-2013 06:02 PM
  3. Slender Troll's Avatar
    perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
    It doesn't show up on my phone either. I still have to open play store and open it from there.

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 07:45 PM
  4. Dabroom's Avatar
    I would contact Google support. I have purchased books from Play and they show up just fine on mine. It has to be a glitch on their end.
    01-03-2013 08:25 PM
  5. Slender Troll's Avatar
    Will do.

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 08:40 PM
  6. still1's Avatar
    Will do.

    Sent from my brand new Nexus 7 using Tapatalk HD
    let the play book sync(update books from cloud)

    settings-->account [Google]-->[your account]-->uncheck and check google play books.
    01-03-2013 09:40 PM
  7. Slender Troll's Avatar
    let the play book sync(update books from cloud)

    settings-->account [Google]-->[your account]-->uncheck and check google play books.
    Didn't help.

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 09:46 PM
  8. still1's Avatar
    Didn't help.

    Sent from my brand new Nexus 7 using Tapatalk HD
    post me a link of that book.

    also, go here and see if your book is listed here https://play.google.com/books
    01-03-2013 09:56 PM
  9. Slender Troll's Avatar
    post me a link of that book.

    also, go here and see if your book is listed here https://play.google.com/books
    Here is the book, along with a few screenshots:

    https://play.google.com/store/books/...d=Y9RmG_CBut8C

    http://www.imgur.com/9RGAv.jpeg
    http://www.imgur.com/3t4Mb.png

    It isn't listed on the page you provided:

    http://www.imgur.com/v6Wkg.jpeg

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 10:06 PM
  10. Insp_Gadget's Avatar
    Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
    01-03-2013 10:21 PM
  11. Slender Troll's Avatar
    Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
    I only use one account to purchase books. And it showed up in my books widget, before this all happened, so I know that I used the right account.

    http://www.imgur.com/5zGmR.png

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 10:25 PM
  12. Insp_Gadget's Avatar
    Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
    01-03-2013 10:50 PM
  13. Slender Troll's Avatar
    Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
    Tried that already.

    Sent from my brand new Nexus 7 using Tapatalk HD
    01-03-2013 10:52 PM

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