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  1. Thread Author  Thread Author    #1  

    Default Purchased a book on play books.

    So I just bought a book on the play store, but when I downloaded and opened it, the page was completely white. So I thought that maybe if I redownloaded it , it would fix itself. Now I can't get the book back on my device. Play still says that I have purchased it, but note in order for me to read it I have to open play books and select read from there, because it isn't showing up in the play books app. any suggestions?

    Sent from my brand new Nexus 7 using Tapatalk HD
  2. #2  

    Default Re: Purchased a book on play books.

    perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
  3. Thread Author  Thread Author    #3  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by bigtroutz View Post
    perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
    It doesn't show up on my phone either. I still have to open play store and open it from there.

    Sent from my brand new Nexus 7 using Tapatalk HD
  4. #4  

    Default Re: Purchased a book on play books.

    I would contact Google support. I have purchased books from Play and they show up just fine on mine. It has to be a glitch on their end.
  5. Thread Author  Thread Author    #5  

    Default Re: Purchased a book on play books.

    Will do.

    Sent from my brand new Nexus 7 using Tapatalk HD
  6. #6  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Slender Troll View Post
    Will do.

    Sent from my brand new Nexus 7 using Tapatalk HD
    let the play book sync(update books from cloud)

    settings-->account [Google]-->[your account]-->uncheck and check google play books.
  7. Thread Author  Thread Author    #7  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by still1 View Post
    let the play book sync(update books from cloud)

    settings-->account [Google]-->[your account]-->uncheck and check google play books.
    Didn't help.

    Sent from my brand new Nexus 7 using Tapatalk HD
  8. #8  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Slender Troll View Post
    Didn't help.

    Sent from my brand new Nexus 7 using Tapatalk HD
    post me a link of that book.

    also, go here and see if your book is listed here
  9. Thread Author  Thread Author    #9  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by still1 View Post
    post me a link of that book.

    also, go here and see if your book is listed here
    Here is the book, along with a few screenshots:






    It isn't listed on the page you provided:



    Sent from my brand new Nexus 7 using Tapatalk HD
  10. #10  
    Insp_Gadget's Avatar
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    Default Re: Purchased a book on play books.

    Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
    --Inspector Gadget

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  11. Thread Author  Thread Author    #11  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Insp_Gadget View Post
    Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
    I only use one account to purchase books. And it showed up in my books widget, before this all happened, so I know that I used the right account.



    Sent from my brand new Nexus 7 using Tapatalk HD
  12. #12  
    Insp_Gadget's Avatar
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    Default Re: Purchased a book on play books.

    Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
    --Inspector Gadget

    Palm OS:Palm V / Palm IIIc / Visor Prism / Visor Phone / Treo 270 / Treo 600 / Treo 650
    Windows Mobile: Treo 700wx / HTC Touch Diamond
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    Android: HTC EVO 4G / HTC EVO 3D / Motorola Xoom / My Daily Drivers: Nexus 7 / Nexus 10 / Nexus 5
  13. Thread Author  Thread Author    #13  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Insp_Gadget View Post
    Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
    Tried that already.

    Sent from my brand new Nexus 7 using Tapatalk HD

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