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  1. Thread Author  Thread Author    #1  

    Default Purchased a book on play books.

    So I just bought a book on the play store, but when I downloaded and opened it, the page was completely white. So I thought that maybe if I redownloaded it , it would fix itself. Now I can't get the book back on my device. Play still says that I have purchased it, but note in order for me to read it I have to open play books and select read from there, because it isn't showing up in the play books app. any suggestions?

    Sent from my brand new Nexus 7 using Tapatalk HD
  2. #2  

    Default Re: Purchased a book on play books.

    perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
  3. Thread Author  Thread Author    #3  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by bigtroutz View Post
    perhaps you can get a version of the google reader app to run on another device or desktop and try a download from there...
    It doesn't show up on my phone either. I still have to open play store and open it from there.

    Sent from my brand new Nexus 7 using Tapatalk HD
  4. #4  

    Default Re: Purchased a book on play books.

    I would contact Google support. I have purchased books from Play and they show up just fine on mine. It has to be a glitch on their end.
  5. Thread Author  Thread Author    #5  

    Default Re: Purchased a book on play books.

    Will do.

    Sent from my brand new Nexus 7 using Tapatalk HD
  6. #6  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Slender Troll View Post
    Will do.

    Sent from my brand new Nexus 7 using Tapatalk HD
    let the play book sync(update books from cloud)

    settings-->account [Google]-->[your account]-->uncheck and check google play books.
  7. Thread Author  Thread Author    #7  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by still1 View Post
    let the play book sync(update books from cloud)

    settings-->account [Google]-->[your account]-->uncheck and check google play books.
    Didn't help.

    Sent from my brand new Nexus 7 using Tapatalk HD
  8. #8  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Slender Troll View Post
    Didn't help.

    Sent from my brand new Nexus 7 using Tapatalk HD
    post me a link of that book.

    also, go here and see if your book is listed here https://play.google.com/books
  9. Thread Author  Thread Author    #9  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by still1 View Post
    post me a link of that book.

    also, go here and see if your book is listed here https://play.google.com/books
    Here is the book, along with a few screenshots:

    https://play.google.com/store/books/...d=Y9RmG_CBut8C

    http://www.imgur.com/9RGAv.jpeg
    http://www.imgur.com/3t4Mb.png

    It isn't listed on the page you provided:

    http://www.imgur.com/v6Wkg.jpeg

    Sent from my brand new Nexus 7 using Tapatalk HD
  10. #10  
    Insp_Gadget's Avatar
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    Default Re: Purchased a book on play books.

    Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
  11. Thread Author  Thread Author    #11  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Insp_Gadget View Post
    Do you have more than one GMail account? Perhaps your book was purchased under a different account. Have you verified that the account that your Play Books app is logged into is the same account that the book was purchased under?
    I only use one account to purchase books. And it showed up in my books widget, before this all happened, so I know that I used the right account.

    http://www.imgur.com/5zGmR.png

    Sent from my brand new Nexus 7 using Tapatalk HD
  12. #12  
    Insp_Gadget's Avatar
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    Default Re: Purchased a book on play books.

    Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
  13. Thread Author  Thread Author    #13  

    Default Re: Purchased a book on play books.

    Quote Originally Posted by Insp_Gadget View Post
    Have you tried clearing the cache and/or data of the Play Books app? Perhaps that will get it to properly register the new book.
    Tried that already.

    Sent from my brand new Nexus 7 using Tapatalk HD

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