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  1. Thread Author  Thread Author    #1  

    Default Google Play Store crashes or refuses to open

    For some reason Google Play Store crashes or just hangs. I have u installed all updates on the app itself. I would prefer not to do a force reset if at all avoidable. I am Stock on my Nexus 7






    Sent from my Nexus 7 using Tapatalk HD
  2. #2  

    Default Re: Google Play Store crashes or refuses to open

    I don't think the updates should be a problem. Try clearing the cache. If that doesn't help, clear the data (from the Settings/Apps/All apps menu), but you may have to reenter your login information afterwards.
    Ntchwaidumela likes this.
  3. #3  

    Default Re: Google Play Store crashes or refuses to open

    clear data/cache for play store app. restart Nexus 7 and login to playstore again
  4. #4  

    Default Re: Google Play Store crashes or refuses to open

    Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

    Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.
    Thanked by 15:
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  5. #5  

    Default Re: Google Play Store crashes or refuses to open

    Quote Originally Posted by Jonathan Lidbeck View Post
    Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

    Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.
    Oh my god thank you so much this worked instantly! My phone is fixed even the htc people didn't know what it was!
  6. #6  

    Default Re: Google Play Store crashes or refuses to open

    I have the same problem, but I don't even get the message "Unfortunately, Google Play has stopped."... I went in Settings/Applications/All and wasn't able to find any Google Download Manager app. I have a Samsung Galaxy S3. Do you know any other ways?
  7. #7  

    Default Re: Google Play Store crashes or refuses to open

    Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:
  8. #8  

    Default Re: Google Play Store crashes or refuses to open

    Quote Originally Posted by Kaio Obviate View Post
    Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:
    thx alot for the vid

    - - - Updated - - -

    Quote Originally Posted by Kaio Obviate View Post
    Ok, now I found Download Manager and was able to enable it! It was really easy... This video may help newbies like me:
    thx alot for the vid
  9. #9  

    Default Re: Google Play Store crashes or refuses to open

    Video works for me
    Fixed my phone
    If you was in the uk I would buy you a pint
    Cheers
  10. #10  

    Default Re: Google Play Store crashes or refuses to open

    o great it works thanks. mine was just 1 month old grand and i was already upset as i just migrated from iphone after 5 years
  11. #11  

    Default Re: Google Play Store crashes or refuses to open

    Many thanks Jonathan - you hit the spot!!
  12. #12  

    Default Re: Google Play Store crashes or refuses to open

    thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu so much
  13. #13  

    Default Re: Google Play Store crashes or refuses to open

    That was the solution, i couldnt find it.. but i clicked RESET APP PERFERENCES.. which reset all of them.. I recall now i had turned that one off cause i was having a problem with an update for GTA3..

    Thank you so much.
  14. #14  

    Default Re: Google Play Store crashes or refuses to open

    THANKKSS this really helped me with my playstore not working problem i had..... even called tmobile but they couldnt understand but this guy right up here knew exactly what it was wow... fersure
  15. #15  

    Default Re: Google Play Store crashes or refuses to open

    thanks jonathan lidbeck u got it!! fersure

    - - - Updated - - -

    Quote Originally Posted by Jonathan Lidbeck View Post
    Another possibility: Google Play Store will fail without explanation if a dependent process such as Google Download Manager is disabled.

    Go to Settings/Applications/All, scroll down to see if, Google Download Manager is disabled. Disabled applications may appear all the way at the bottom of the list. If it is, select and enable it, then try Play Store again.
  16. #16  

    Default Re: Google Play Store crashes or refuses to open

    Yes, this worked! Now the question remains, how did this get disabled in the first place?
  17. #17  

    Default Re: Google Play Store crashes or refuses to open

    I have the same problem - unfortunately, google play store has stopped - but I have a hipstreet flare 9 inch tablet. How do I fix it on my tablet?
  18. #18  

    Default Re: Google Play Store crashes or refuses to open

    Thank you It's working fine now
  19. #19  

    Default Re: Google Play Store crashes or refuses to open

    Hi..i tried enabling the download manager still the problem persist. Actually for me the pop ups are :
    1. unfortunately google play store has stopped.
    2. apps.process.google has stopped.

    Please help.
  20. #20  

    Default Re: Google Play Store crashes or refuses to open

    I can no even find Google Manager... I tried to rest Apps ...did not work, I have a Samsung Note 2 ... in need of help I can't even get apps now... grrrrrrrr
  21. #21  

    Default Re: Google Play Store crashes or refuses to open

    Thank you It works
  22. #22  

    Default Re: Google Play Store crashes or refuses to open

    Thanks heaps first answer thread worked a treat
  23. #23  

    Default Re: Google Play Store crashes or refuses to open

    Thanks for the the cool tips the video worked for me
  24. #24  

    Default Re: Google Play Store crashes or refuses to open

    I agree with you I got the same problem too!!! Somebody help us!
  25. #25  

    Angry Re: Google Play Store crashes or refuses to open

    my google play store is not working
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