Results 1 to 8 of 8
Like Tree1Likes
  • 1 Post By assadp
  1. Thread Author  Thread Author    #1  

    Default Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Please help.

    I bought 2 Google Nexus 7 for Christmas, one for my son and for my daughter.

    The charger on one of them failed and the Nexus completely drained down, and this is where the problem started.

    I would switch on in the normal way and nothing just blank screen (black), tried the hold power button for 30 seconds which worked. Until the next time we switched on and again blank screen.

    After further investigations found the following, when the power button is pressed for 1 second the screen stays blank for 20 seconds before the Google logo appears and then the X appears and everything loads up and works fine, it does this every time you switch on.

    The other Nexus when the power button is pressed for 1 second the Google logo appears within 2-3 seconds.

    When comparing both Nexusís side by side 1 takes 35 seconds to load up and the other one takes 55 seconds to load up.

    Both are running the same apps and they have not been rooted or any hacks carried out.

    Once both of them have loaded up, they run at the exactly the same speed in opening apps.

    The problem is when you switch on and nothing happens for 20 seconds you donít know if you switched it on properly, so you end up pressing the power button again, this is not such a problem for me but for a 9 year old it can be a bit frustrating.

    Iíve done the factory reset a couple of times but still the same, seems a problem with the boot loader and not the operating system.

    Any suggestions would be greatly appreciated, as I donít want to send it back if possible, itís just over the 30 day return policy and was bought of the internet.

    Regards Assad
    Last edited by assadp; 02-04-2013 at 02:38 PM.
  2. Thread Author  Thread Author    #2  

    Default Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Just spoke to Google play and went through diagnostics and they confirmed there was a fault with unit.
    New one being sent out and I need to return the faulty one within 21 days after the new one arrives.
    I thought it was going to be a pain in the backside returning it because it was bought on 7th December (for Christmas) so it is nearly 8 weeks old, but its not too bad in getting a replacement nice one Google Play.
    Regards Assad
  3. #3  

    Default Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    You may have to follow up with them. Took a little more than 4 weeks to get my replacement. I think they turn it over to asus (just a guess) but you'll still only need to deal with google...
    42... need I say more...
  4. Thread Author  Thread Author    #4  

    Default Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Quote Originally Posted by mathelm View Post
    You may have to follow up with them. Took a little more than 4 weeks to get my replacement. I think they turn it over to asus (just a guess) but you'll still only need to deal with google...
    They are sending a new one to me and once I get it then I have 21 days to send the faulty one back
  5. #5  

    Default Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Have a tracking number yet?
    42... need I say more...
  6. Thread Author  Thread Author    #6  

    Default Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Hi received new one from Google Play.
    This one is doing the same, it takes 20 seconds to show Google Splash Screen, surely it is not possible to have 2 devices with the same fault
    123keifer likes this.
  7. Thread Author  Thread Author    #7  

    Default Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Surely I'm not the only one with this problem, where it takes 20 seconds for the google splash screen to appear.
  8. Thread Author  Thread Author    #8  

    Cool Re: Very Slow Startup Blank Screen for 20 Seconds Before Google Logo Appears

    Just done the 4.2.2.update this has solved the slow startup issue.
    No need to send this one back.
    Also seems to run smoother than the 4.2.1 but this could be just in my mind

Similar Threads

  1. Blank Screen Etc....You have 5 seconds till your phone explodes.
    By goobert in forum Optimus V Rooting, ROMs, and Hacks
    Replies: 4
    Last Post: 09-07-2011, 02:14 AM
  2. Blank screen for 15-20 seconds
    By blarner777 in forum Motorola Droid
    Replies: 1
    Last Post: 08-27-2011, 01:18 AM
  3. LS670ZVD Blank Screen after .cab install for root
    By jmcclure in forum LG Optimus S
    Replies: 3
    Last Post: 04-07-2011, 12:27 PM
  4. gmail app very slow what do i do for push email?
    By jerseykat1 in forum Sprint Epic 4G
    Replies: 21
    Last Post: 11-04-2010, 08:17 AM
  5. Phone screen very slow/Problem texting..HELP
    By crwmlw#IM in forum HTC Droid Eris
    Replies: 5
    Last Post: 06-05-2010, 10:12 AM

Posting Permissions

B