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  1. Thread Author  Thread Author    #1  

    Default Stock Nexus 7 stuck on 'X' screen, even after factory reset

    So, a few days ago, I started having some problems with my stock Nexus 7 (not unlocked, no ROMs or anything like that). Some apps just wouldn't open, they would force close within a second of opening. Anyway, I think it might have stemmed from the game "Let's Golf 3", as problems started after playing that, and when going back in to it after a day of issues, a message appeared saying "Unfortunately, launcher has stopped" - it gave me the option to report or cancel, but whatever I pressed, the message popped back up. I pressed the sleep button, which seemed to turn my Nexus off somehow.

    Then, when trying to to turn my Nexus back on, it just stays on the 'X' screen. I have done a factory wipe through the fastboot menu a few times, but it still stays stuck on the 'X' screen. To turn it off, I hold down the power button, but it just starts the process again automatically. The only way to actually turn the device off is through the fastboot menu.

    I have seen talk of 'factory image' and drivers etc... but I am not too comfortable with that sort of thing. I know the basics of troubleshooting devices, but not much more. I am very wary of doing anything more than what the device provides me with.

    Any idea how I can get my Nexus started, or am I going to have to look for a replacement?
  2. #2  

    Default Re: Stock Nexus 7 stuck on 'X' screen, even after factory reset

    I have the same problem - did you find a fix?
  3. #3  

    Default Re: Stock Nexus 7 stuck on 'X' screen, even after factory reset

    My 32gb N7 did the same thing as far as being stuck on the X. I called Asus and had an RMA processed for them to fix it because it was still under warranty. I could not get it resolved on my own. If yours is under warranty I'd go that route.

    Sent from my Nexus 7 using Android Central Forums
  4. #4  

    Default Re: Stock Nexus 7 stuck on 'X' screen, even after factory reset

    I have made a tutorial on how to fix the problem it is here:
  5. #5  

    Default Re: Stock Nexus 7 stuck on 'X' screen, even after factory reset

    I had the same issue and after talking to the good folk at Google they sent a replacement. Sucked but the new one has been fine.

    Posted via Android Central App
  6. #6  

    Default Re: Stock Nexus 7 stuck on 'X' screen, even after factory reset

    I have done three times to my daughters N7. Last one just now. Probably a fault in hardware since it keeps happening.
    My N7 has never had THIS problem. It has had its own issues.
    Wiping is not such a bad thing since all the apps are automatically loaded after wiping.

    BUT the continuing (every few days) hangup is maddening. Anybody have a suggestion to fix for good? The video above mentioned 2nd gen N7. Wonder if it is having the problem?
  7. #7  

    Default Re: Stock Nexus 7 stuck on 'X' screen, even after factory reset

    This was already done and didn't work. That was done AND the x is still stuck on the screen. When you post a video about how to fix THAT, please let me know. Because right now I have a $150 paperweight through no fault of my own.

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