06-24-2015 01:44 AM
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tools
  1. applover007's Avatar
    It's been 3 days. Play store won't connect. It says no Internet connection while I can browse and all. Any help?
    04-15-2013 11:18 AM
  2. still1's Avatar
    clear data/cache of playstore app and try again. its on setting-->apps-->All apps-->Google play
    04-15-2013 11:50 AM
  3. Eduardo06sp's Avatar
    If nothing works, try removing your Google account, then signing in again.

    Settings---> Google---> Tap on your email address---> Tap on the three dots at the top-right corner---> Tap on "Remove account"

    Sent from my Nexus 7 using Android Central Forums
    Ntchwaidumela likes this.
    04-16-2013 01:48 AM
  4. SpiralBorg's Avatar
    Clear its Google Plays data, cache, then reboot phone by pressing volume up and power.

    Sent from my MZ604 using Android Central Forums
    04-16-2013 03:29 AM
  5. applover007's Avatar
    I tried clearing everything n then rebooting. But when I try to set up an account after reboot,it says : "please connect to network before adding this widget."
    While I'm connected to wifi n other apps work great
    04-16-2013 01:05 PM
  6. applover007's Avatar
    Anymore help???
    04-16-2013 03:16 PM
  7. amb25's Avatar
    I'm having the same problem

    I've been trying to go on to play store for the past couple days now and it opens, tries to load, and closes immediately.
    I had some automatic updates that happened few days ago, I turned my phone on , and bunch of apps started updating automatically, and I think even since this I haven't been able to go onto play store. I went back and uninstalled all the updates, and clear cache/data, everything but play store is still not working... weird. Anyone with a solution?
    05-15-2013 02:16 PM
  8. asus_usa's Avatar
    I'm having the same problem

    I've been trying to go on to play store for the past couple days now and it opens, tries to load, and closes immediately.
    I had some automatic updates that happened few days ago, I turned my phone on , and bunch of apps started updating automatically, and I think even since this I haven't been able to go onto play store. I went back and uninstalled all the updates, and clear cache/data, everything but play store is still not working... weird. Anyone with a solution?
    Try deleting the Google Play store and then manually reinstalling it.
    05-15-2013 05:09 PM
  9. georginatt's Avatar
    This is the exact same thing thats happening to me!
    05-26-2013 01:31 AM
  10. ammar mukati's Avatar
    My device doesn't show any uninstall button when go to the app setting. It just has 'disable' button and 'clear cache' button. What to do??
    05-27-2013 11:03 PM
  11. Lian Tuang HH's Avatar
    Guys I want to put all my stuff into SD card instead of putting on the phone but I couldn't can you help?
    05-30-2013 08:15 AM
  12. Lian Tuang HH's Avatar
    When I go to PLAY STORE I cannot clear the CACHE.It show me in grey instant of white.
    05-30-2013 08:18 AM
  13. Groid's Avatar
    Look for 'Google Play Store' in the 'All' screen of Apps. You have to swipe right to left twice in Apps to get to All.
    05-30-2013 10:29 AM
  14. japetty's Avatar
    Try checking to see in setting if you have Location access enabled. I did not have that checked and my google play did not work but most other things did not.
    06-01-2013 10:41 AM
  15. stevenray0's Avatar
    you are not a lone apparently they have some kind of major problem which needs to be fix
    06-03-2013 01:11 AM
  16. Arogya Dass's Avatar
    I Have a Note 2 and play store would just not work, uninstalled to original app, clear cache and force stopped, removed and added back google account, still doesnt working.... HELP !!!!!!!!!!!!
    06-06-2013 12:54 AM
  17. Ravi Arumugam's Avatar
    Hi I couldn't open my goggle play store in my hand phone note 2. Thanks.
    06-10-2013 09:42 PM
  18. Santii Casan's Avatar
    I too have problem with my google play store. How to fix it?
    John Carr1 likes this.
    06-12-2013 12:19 AM
  19. Liquid Motion's Avatar
    I had the same problem.

    Try the following to fix:
    goto settings
    applications manager
    reset app preferences (touch library button on lower left which brings up two options sort and reset)
    once done go to homepage
    try play store
    should be working again
    (make sure you have internet browsing either via 3g or wireless active).
    06-15-2013 03:43 AM
  20. sanderr's Avatar
    Thank you so much. My phone works again. settings-application manager-reset

    Thank you thank you thank you
    06-15-2013 04:03 AM
  21. Victor Alvarado1's Avatar
    This option worked for my samsung tab 10.1. Thank you.
    06-19-2013 11:07 AM
  22. act349's Avatar
    Please someone advise me where I can found the "reset app preferences (touch library button on lower left which brings up two options sort and reset)".

    Thanks
    06-20-2013 05:09 AM
  23. Amy Curran's Avatar
    Help! My Google Play Store isn't working on my Android device (Galaxy Tab 2 7.0)! Its been like this for about two weeks, whenever I attempt to go on it, it takes me straght back off it. I completely canmot access it and I would really like to fix it as it isnt very useful to have a few apps and thats it. I've tried clearing cache, logging out amd things but nothings worked so far..! Please, please, PLEASE help me! Also, everything else is fine, its only the Google Play Store..?
    06-22-2013 07:11 PM
  24. Amy Curran's Avatar
    Thank you sooo much<3!
    06-22-2013 07:15 PM
  25. herecomesmaggi's Avatar
    1. Reset app preferences. (This means enabling download if it is disabled somehow)
    2. Clear data from app settings of google play.
    3. See if data download limit has been reached or warned.
    4. Check if timezone is correct.
    5. If on a custom rom, try flashing gapps again.

    Flowed from Burst !
    06-22-2013 07:32 PM
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