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  1. Thread Author  Thread Author    #1  

    Default Nexus 7 not recognized by computer

    Ok, so I recently went and tried connecting my nexus 7 (2012) to my pc, and absolutely nothing happened. No devices appeared in device manager, and my nexus 7 didn't appear under computer either. I tried putting it in PTP mode, and still nothing. I even turned on usb debugging, and tried usb 3.0 and 2.0, still nothing happened. I think it might be a problem on the pc, but I'm not sure. Any help with this issue would be appreciated.

    NOTE: I did get it to work once before, but the next time that I logged onto my pc my nexus 7 would no longer connect.
  2. #2  

    Default Re: Nexus 7 not recognized by computer

    It's the cable. Same thing happens to me when I use the cable that came with the Nexus, but when I use one that came with a Archos tablet or a Monoprice mini voila totally visible.
  3. #3  

    Default Re: Nexus 7 not recognized by computer

    Welcome to Android Central! It's certainly a good idea to try another microUSB cable, as mentioned above. Have you also tried rebooting both the PC and the tablet?
  4. Thread Author  Thread Author    #4  

    Default Re: Nexus 7 not recognized by computer

    Yes I have, and I just tried another cable and still nothing happened. I'm not rooted, so it's not that. It seems to be a problem with drivers, the problem is that the tablet wont send it's USB drivers to my PC so it wont register as a device. However I have no clue how to fix this.
  5. #5  

    Default Re: Nexus 7 not recognized by computer

    See if this helps. The page loads very slowly for me. ASUSTeK Computer Inc. -Support-
  6. Thread Author  Thread Author    #6  

    Default Re: Nexus 7 not recognized by computer

    That's the problem, there is literally nothing in device manager relating to android, or my nexus 7 at all when it is plugged in.
  7. #7  

    Default Re: Nexus 7 not recognized by computer

    Hmm. Ok, try these steps--the important bit is near the end, where the author talks about a windows program called USBDeview: Android USB Connection Problems Solved
  8. Thread Author  Thread Author    #8  

    Default Re: Nexus 7 not recognized by computer

    Well, I tried the solution you suggested, and it didn't work. I followed the steps, and deleted the old devices (showed 2 Nexus 7 devices) using the USBDeview program, and nothing happened again. It mentioned that I could manually install the drivers, but the problem with that is that I can't seem to find the nexus 7 drivers anywhere, not even on the ASUS website. This is becoming a real pain
  9. #9  

    Default Re: Nexus 7 not recognized by computer

    I've seen this problem mentioned elsewhere, but so far I haven't been able to find any generic USB driver. The Android USB driver I find on the web is for debugging, so I'm not sure if that's the one you should use. Will keep looking into it.
  10. Thread Author  Thread Author    #10  

    Default Re: Nexus 7 not recognized by computer

    Thanks, I'm decent with computers, but dealing with drivers is something totally new to me. Hopefully I will find an answer soon.

    PS: I was thinking that if I were able to somehow re-update my nexus 7 to 4.4.2 that it might fix the problem, since it seems to have something to do with my nexus software rather than my pc. Just wondering what you think about this.
  11. #11  

    Default Re: Nexus 7 not recognized by computer

    Interesting thought. One way to test things out might be to connect your Nexus 7 to some other computer and see if it gets recognized. If it doesn't, it may very well be an issue with the device. If it does, then I would focus back on your own computer.
  12. Thread Author  Thread Author    #12  

    Default Re: Nexus 7 not recognized by computer

    NIce idea, I will definitely try that tomorrow and get back to you with my findings.
  13. #13  

    Default Re: Nexus 7 not recognized by computer

    Another thought--go to the support site for your computer's manufacturer, and look for the download for the main USB driver for you specific computer model. Even if it's the version you have, try installing it.
  14. Thread Author  Thread Author    #14  

    Default Re: Nexus 7 not recognized by computer

    Only problem with that is that I built my PC so there is no website with all the drivers.
  15. Thread Author  Thread Author    #15  

    Default Re: Nexus 7 not recognized by computer

    I just confirmed that it is an issue with the tablet itself. I connected it to a different computer in the house and still got no response. The question now is how do I fix this issue since is is on the tablet? I would rather not have to re-install my OS (Don't know how either), but it may be the only option left. Please let me know if you find anything.
  16. #16  

    Default Re: Nexus 7 not recognized by computer

    Try doing a cache partition wipe. [GUIDE] Nexus 7 (2012 & 2013) Cache Partition Wipe

    Posted via Android Central App
  17. Thread Author  Thread Author    #17  

    Default Re: Nexus 7 not recognized by computer

    I actually just tried this before you mentioned it, and it still did nothing. I am wondering about the option to "restart bootloader". Will this delete my data and files, or is it safe to do.
  18. #18  

    Default Re: Nexus 7 not recognized by computer

    Not sure about that. Hopefully someone else can chime in about it!
  19. Thread Author  Thread Author    #19  

    Default Re: Nexus 7 not recognized by computer

    Ok, now I'm really confused. I did a factory reset through the settings and it still does not connect! I then tried doing it again but through the bootloader, still nothing! I don't understand, shouldn't resetting it bring it back to normal? if not then is it a hardware issue rather than a software issue?
  20. #20  
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    Default Re: Nexus 7 not recognized by computer

    The following steps might different depending on your version of Windows and what driver your PC loaded for your device. But idea is to uninstall the driver your PC is using and disconnect your Nexus 7 and reconnect.

    Go into Devices and Printers on your windows PC >>> Right click your Nexus 7 >>> Properties >>> Hardware >>> Properties >>> Change settings >>> Driver >>> Uninstall. >>>>> Done >>>> Then unplug Nexus 7 and replug and Windows should load the correct driver and Nexus 7 should be recognized.
  21. #21  

    Default Re: Nexus 7 not recognized by computer

    I had this same issues and your solution worked! thanks!
  22. #22  

    Default Re: Nexus 7 not recognized by computer

    Quote Originally Posted by Donnytechmaster View Post
    Ok, now I'm really confused. I did a factory reset through the settings and it still does not connect! I then tried doing it again but through the bootloader, still nothing! I don't understand, shouldn't resetting it bring it back to normal? if not then is it a hardware issue rather than a software issue?
    You may have to install the usb driver manually:
    These worked for me:

    Try the first option first and if no luck, then try the second option..

    1. 1. First, you may have to install the “usb driver software” for your device for your computer to recognise your use device (the nexus 7), this can be found at: How to flash factory image on Nexus 5, Nexus 7 and Nexus 10 to return to stock

    or follow this:

    How to solve ADB : 'Device Not Found' error in Android [SOLVED] ~ Dominant Wire

    Let me know how you get on x
  23. #23  

    Default Re: Nexus 7 not recognized by computer

    I found this solution to the above problem. I too was perplexed with this USB connectivity issue with my Nexus 7 2...
    This method is so simple, but it seems very elusive:

    Check the USB settings on the Nexus 7
    - Open the Nexus Settings App
    - Select Storage (It should show space used by programs, media, etc)
    - Open the menu (the 3 dot icon - in upper right corner on my model)
    - Select USB Computer Connection
    - Make sure the Media Device (MTP) is check marked by touching the check box
    This makes the Nexus 7 look like a drive when connected via USB

    You can now try connecting the Nexus 7 to the computer via the USB cable.
    Thanked by:
  24. #24  

    Default Re: Nexus 7 not recognized by computer

    Duplicate
  25. #25  

    Default Re: Nexus 7 not recognized by computer

    Have you tried to change the USB cable ?, it was the solution in my case
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